Masterclip Animal Clippers Reviews 2,176

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Special thanks to Hope for such good service last week, I called as someone that’s purchased too many sets of poor quality clippers, within minutes I was in the right hands and an order placed, Tob... See more

Rated 5 out of 5 stars

Fast delivery, clippers came in a nice storage case, love that they are based by breed so felt confident using them on my old english sheepdog. The clippers have less vibration than other brands I hav... See more

Company replied

Rated 5 out of 5 stars

These clippers are brilliant - SO much better than the market leading brand which uses the same blades! I can clip several horses consecutively and they don’t overheat and continue to clip beautifull... See more

Company replied

Rated 4 out of 5 stars

Clippers are fantastic only complaint would be one battery packed up quite quick and could really do with a coarser a2 blade for dairy cattle clipping

Company replied

Company details

  1. Pet Supply Store

Written by the company

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Special thanks to Hope for such good…

Special thanks to Hope for such good service last week, I called as someone that’s purchased too many sets of poor quality clippers, within minutes I was in the right hands and an order placed, Toby … who loves the attention of being shampooed, blow dried, then clipped looks fantastic, and in no time,
Had I bought these years ago I would be several hours to the good and in credit overall,
Brilliant clippers and service

5 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

This product lasted 10 months of occasional use, then stopped cutting because they became very hot when switched on and the motor stopped. I contacted the seller, and they replied telling me, firstly you have to oil the blades every 3 to 4 minutes during use. If you have done that, then you have to send proof you have had the blade sharpened. If that doesn't work you have to send proof you have had the blade replaced. If that doesn't work you have to send a whatsapp video while you are trying to use them. This is BEFORE they will even move onto the next step in getting a refund or replacement. This is a complete joke, and they know is not realistic, especially as I had told them the motor wasn't working, and changing the blades would make absolutely no difference. These pointless demands are deliberately designed to avoid replacing an obviously defective and overpriced product. Like most people I would never go to the expense of completing all these steps with no guarantee of getting a replacement as this company is well aware of. The sign of a good company is how they respond when things go wrong, enough said.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they are a great British company. Plenty of choice of budget scissors if you don't want to shell out hundreds of pounds. Great for both commercial grooming and home grooming.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, clippers came in a nice storage case, love that they are based by breed so felt confident using them on my old english sheepdog.
Excellent product easy to use and does a great job 👏.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Great clippers all you can expect from masterclip products

22 October 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you Alison for taking the time to leave us a 5 star review :) Your feedback is greatly appreciated and we're thrilled you are pleased with the clippers. Please remember that for any help or advice going forwards, we are always here to help and offer our support.

Thanks,
Ben

Rated 5 out of 5 stars

The dog trimmer really works wonders

The dog trimmer really works wonders! It's effective, and my pup looks so neat after grooming. Plus, the packaging was secure, which is great.

5 January 2024
Unprompted review
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Chloe for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new dog trimmer and hope the pup is enjoying the grooming experience!
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars

great service!

29 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Ian for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars

They are great!

They are great!! Absolutely love them. Highly recommend

29 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Jessie for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our clippers and our customer service
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars

Fantastic service

Fantastic service of replacement faulty blade.
Quick no quibble helpful staff.
Would recommend

28 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your replacement blade and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars

Easy to order

Easy to order, delivered on time.

27 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Beth for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our order process and speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 2 out of 5 stars

My 5f overheats

27 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Hi Donna, I am really sorry you are not happy with the 5F blade. This is most unusual and very disappointing, it sounds like it might be running too dry or has been over tensioned. I wil happily replace it for you for a new one and arrange to get this one back or I can have it back for a full refund. We never leave people stranded with clippers or blades that they are not happy with. If you let me know how you would like to proceed I can sort this out for you. Kind Regards Susie

Rated 5 out of 5 stars

Excellent service always happy with my…

Excellent service always happy with my goods

31 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Sharon for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our clippers and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars

Wouldn't buy anywhere else

Wouldn't buy anywhere else. Excellent service and fantastic range of clippers and trimmers. Used masterclip for 8 years.

26 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Vikki for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our clippers and our customer service
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Julie for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo

Rated 5 out of 5 stars

Arrived early and exactly as described…

Arrived early and exactly as described ,pleasure to deal with

30 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars

Quick delivery

31 December 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Mark for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

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