Your member of staff went above and beyond to try and find more stock of Lovable Lavender Dog Shampoo. She is a credit to your company....Great, love my products
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My beloved labrador Rowe has recently been diagnosed with prostate cancer. There is nothing we can do, just pain management. I've been giving him Hemp oil for 5 days now and there has been so much im... See more
We have just bought two of these lovely jackets and Jamie looks very sweet in his "Purple and Red One" a bit better than his last one which was a lovely shade of "Pink". He does not really care what... See more
I ordered two Chuckit ball throwers from Pets Perfect. Chuckits are more expensive than bog-standard ones but much better built and throw the ball further. Pets Perfect delivered them quickly and in g... See more
Company details
Contact info
Harrogate, United Kingdom
- 0800 090 1315
- info@petsperfect.co.uk
- www.petsperfect.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shires dog coat
Item arrived on time as described and in excellent condition
Great product and good customer service
Product as described and arrived quickly
Advertised for sale but no stock
Very disappointed, the item was advertised for sale, I bought and paid for it and then received a message advising me they no longer had it in stock. There is no need for this in today's world, stock records tell you what you have, and please take it off the website if you have not got it :(

Reply from Petsperfect.co.uk
prompt support.prompt delivery.
I found Pets Perfect completely by chance, whilst researching canine cataracts.Whilst their website is informative,I needed more information,and this was quickly given.Once my order was placed,the medication soon arrived,and hopefully,will be life changing for my aged dog.It was a good feeling to deal with a British company,and not the more usual International branch or chainstore.
1st time buyer from this company
Easy ordering and very good price . Very quick delivery and exactly as described . Will use this company again .
Great products, great prices, excellent service
This was my first order from Pets perfect. I was very impressed that when I contacted the company by email, they responded very quickly and my delivery arrived well packaged. I would certainly recommend.
Good initial service
Good initial service, just ashame that I had to go elsewhere to find the right size product (size was out of stock when I tried to order the right size the second time) as the hurtta size guide was inaccurate. Otherwise easy to order and arrival time as described, well priced.
Black dog halter
Very good halter if your dog pulls. I'm very pleased with and it was delivered quickly.
Excellent
Excellent products and customer service, would use again and recommend to others.
Wrong Product Description, Poor Customer Service
Ordered a medium ID tag, the product information at the time stated twice that the medium tag has 5 lines of engraving however once I had placed my order I had an email from customer services saying the medium tag only has 4 lines of engraving. This in itself would not have bothered me much but the 3 emails I had from customer services with no apology or acknowledgement of the error did.

Reply from Petsperfect.co.uk
Excellent Service
Very pleased with the product, arrived quicker than expected.
Fabric pet crate
Delivery time scale was ridiculous received my order on Monday 11th July,ordered on 29th June .To top it off zip is broken returning item for refund.all in all a very poor experience.

Reply from Petsperfect.co.uk
Order of 2 in 1 ultimate dog coat.
Goods received within 2 Days, excellent service.
Great service
I found the ordering pretty easy and delivery of the item came much quicker than I expected
excellent service and deliver, superb quality product
we bought a dog agility tube for our two English Setters to play in as they both like hiding and chasing each other in confined spaces - there are much cheaper ones available but we could see they probably wouldn't last 5 minutes - the one we've received (very quickly, considering it was made to order) is super tough and exactly as described, and they love it - it felt like we were taking a bit of a chance as we'd never bought anything like this before but we're delighted and wouldn't hesitate to recommend the compay
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







