Peter Mark Reviews 

474
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and professionalism, often highlighting their ability to provide excellent advice and service. Many people appreciate the welcoming atmosphere and the personalized approach, making their visits relaxing and enjoyable. The overall user experience is frequently described as exceptional, with many feeling revitalized and happy with the results. However, some customers also noted dissatisfaction with the product and quality of service, citing instances where their desired cut or color was not achieved. A few other people also felt that some staff members were rude or inattentive, leading to unpleasant experiences and frustration.

What people talk about most

Staff

People report positive experiences with staff, often highlighting their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the staff's... See more

Product

Reviewers highlight ambiguous aspects of product experiences, with some customers praising the appearance of... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as fabulous,... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more

Rated 5 out of 5 stars

Leanne has been doing my hair about one and a half years now. She always listens and advises me well. Music is always good and generally enviroment pleasant. Care needed on cash register as 3 ti... See more

Rated 5 out of 5 stars

Appointment at 09.15. Was taken almost immediately and had my hair washed and a lovely conditioning treatment applied. The accompanying head massage was heavenly. Neval came to dry and style my hair... See more

Rated 5 out of 5 stars

My beautiful daughter treated me to a colour and cut with the ever-lovely and talented Lauren at Peter Marks, Grafton Street, today. She has done my hair before and I can't recommend her highly enough... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

474 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(474)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I come to Peter mark after having my…

I come to Peter mark after having my hair cut and dyed really bad some were else.. I have come back to see Rachel as she really took the time to listen to what I wanted and is working with my hair as I have greys so we are getting a better blend..she is very good at her job makes sure everything is done just they way you want.. but also has great advice and experience and I’m loving my new hair highly recommend

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The hairdresser was excellent

The hairdresser was excellent
Very knowledgeable about addressing my fine hair and how to style it. As always I received a great cut and have received many compliments

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. My hair has never gone so long without washing. Great value for money. Very professional service.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Kate was so helpful and chatty

Kate was so helpful and chatty. My first haircut since I had my baby girl and I thoroughly enjoyed it. She has kids older and her stories really helped me. As well as doing a fantastic job on my hair, she was a listening ear for me which I needed.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

First of all the girl I was enquiring…

First of all the girl I was enquiring about getting my hair cut was so friendly and polite. The store in O'connor Street and is completely wheelchair friendly. So the waiting area has nice comfortable yet private area, and all this too your asked if you would like a cuppa.
You see i had a picture of a woman my age with a style I live. I had previously 3 different hair salons but none were able to do it. I made an appointment with Peter Mark's. There is was greeted like a celebrity. But the main point when I exited the Salon I finally had the hairstyle I wanted for at last. Thank you all of Oeter Marks colleagues 10/10

25 April 2026
Unprompted review

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