Peter Mark Reviews 

471
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and professionalism, often highlighting their ability to provide excellent advice and service. Many people appreciate the welcoming atmosphere and the personalized approach, making their visits relaxing and enjoyable. The overall user experience is frequently described as exceptional, with many feeling revitalized and happy with the results. However, some customers also noted dissatisfaction with the product and quality of service, citing instances where their desired cut or color was not achieved. A few other people also felt that some staff members were rude or inattentive, leading to unpleasant experiences and frustration.

What people talk about most

Staff

People report positive experiences with staff, often highlighting their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the staff's... See more

Product

Reviewers highlight ambiguous aspects of product experiences, with some customers praising the appearance of... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as fabulous,... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more

Rated 5 out of 5 stars

Leanne has been doing my hair about one and a half years now. She always listens and advises me well. Music is always good and generally enviroment pleasant. Care needed on cash register as 3 ti... See more

Rated 5 out of 5 stars

Appointment at 09.15. Was taken almost immediately and had my hair washed and a lovely conditioning treatment applied. The accompanying head massage was heavenly. Neval came to dry and style my hair... See more

Rated 5 out of 5 stars

My beautiful daughter treated me to a colour and cut with the ever-lovely and talented Lauren at Peter Marks, Grafton Street, today. She has done my hair before and I can't recommend her highly enough... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

471 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(471)

265 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent hairdresser

Excellent hairdresser. Listened to what i wanted. Explained what could and couldn’t be achieved in one visit and what the plan would be going forward. Lovely ambience and offered coffee twice as getting a colour. Staff seemed to get on well and support each other which also came across well. Would recommend.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I had an appointment on the 2nd of May…

I had an appointment on the 2nd of May to have ghd curls done. I arrived on time , had my hair washed the day before. I often get these curls done in other salons and they always look beautiful.
The stylist asked me what I wanted and I told her I needed loose curls, I have very thick hair that could get frizzy if it wasn’t done properly, she took big sections of hair to curl, I knew that this wasn’t going to last , I told her that I didn’t need them that loose and I didn’t want it to end up frizzy, she said no problem it will be ok.
I was having my hair done for a very special occasion that evening. I was charged 53€ it took 10 min.
By the time I got to the hotel 20min later my curls were gone.
I had to borrow a ghd and do it myself. This was so disappointing, the worst service I have ever received anywhere. This used to be a good salon, it’s really gone down hill since I was last there.
NEVER AGAIN.
Mary

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Hannah is absolutely brilliant

Hannah is absolutely brilliant, came away from my appointment feeling amazing. I never know what to do with my hair, but Hannah makes a few suggestions and it always looks fantastic.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Honestly wouldn't go anywhere else to have my hair done. Dani is the best there is I trust her 100% to do whatever she wants and she never disappoints 😍

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Always made to feel welcome

Always made to feel welcome. Tracy listened to the why I like my cut/blow dry.bit disappointed about price going up .expensive for very short hair that just needs a trim every six weeks .would be great if peter mark done dry trim being a bit cheaper.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Appointment at 09.15

Appointment at 09.15. Was taken almost immediately and had my hair washed and a lovely conditioning treatment applied. The accompanying head massage was heavenly. Neval came to dry and style my hair. Both girls were lovely. Then Neval finished my styling and I had a lovely cup of tea and biscuit. At the till I was met by a lovely young man (with immaculate taste in shirts). An altogether pleasant morning.
Will be back.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Hairtime….

I had a lovely trip to the hairdressers today. I felt that not only did I have a hair cut but a semi spa treatment as well!! Siobhan put my treatment on and massaged my head like a true professional. I was left for a few minutes alone for it to set. Pure bliss.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

My stylist was very professional

My stylist was very professional. She listened intently to what I had to say about my hair problems, she explained what she would suggest as a remedy and how it would achieve the desired result. I don’t remember ever having a stylist who was as knowledgeable, as explanatory and ensured I understood, was happy and wanted to proceed with her recommendations. I was truly delighted with the service I received. I couldn’t recommend Cody highly enough.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I always love visiting Peter marks

I always love visiting Peter marks , I go on a weekly basis for wash & dry . I cannot fault it in any way , everyone of the staff are amazing people , so friendly and chatty. Also putting me first. The atmosphere is lovely from minute you walk in and I’m treated with the utmost respect. Your made feel so relaxed, feet up, back massage and great conversation with staff. Then offered a hot or cold drink, so great value for money. Love Peter mark especially the staff xx 🥰 Debbie Roche x

7 May 2026
Unprompted review
Rated 5 out of 5 stars

My stylist was fantastic as always

My stylist was fantastic as always. She makes me feel very special when I visit and always works with me to get the right result for my hair. I get lots of compliments on my hair colour - it is so natural that most people don’t even realise I colour it. It’s lovely to have a massage chair for the back wash and a coffee with time for some up-to-date glossy magazines. Today I have come away with a lovely chic bob and shiny auburn hair and I feel pampered and relaxed after my visit.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

The Peter Mark salon in Portadown is a…

The Peter Mark salon in Portadown is a very warm and friendly place for any customer. My experience of being at reception is that Victoria and Jake make you very welcome with excellent customer service. The stylists are professional and excellent at their job.

16 May 2026
Unprompted review

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