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Pesa Reviews 

742
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and efficient, making money transfers seamless and stress-free. Many appreciate the user-friendly platform and the app's ease of use, often highlighting its quick delivery of funds. People frequently note the excellent exchange rates, often finding them superior to competitors, and value the overall trustworthiness. However, some customers noted occasional issues with late OTPs and difficulties logging in. A few people also experienced transfers taking longer than expected or being undelivered, and some mentioned conversion rates could be too high or fluctuate.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as reliable, fast, and... See more

Payment

People report ambiguous experiences with payment, with many customers praising seamless and fast... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and swift transactions,... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, efficiency, and reliability for... See more

Price

Consumers find price to be positive, with many reviewers appreciating the competitive and often superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

742 reviews

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Asks customers to review

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4.3

All reviews

(742)

579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big ups to the team

From Pesapeer till now, this app has gotten consistently better. Big ups to the team

23 June 2026
Pesa logo

Reply from Pesa

Hello Osatohanmwen,

We are so glad to hear you've seen our app improve. We appreciate your kind words.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

It's much easier and simple to move…

It's much easier and simple to move money across boader and currencies

14 May 2026
Pesa logo

Reply from Pesa

Hello Henry,

We're happy to hear you find our service easy for international transfers. We appreciate your feedback.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

Very fast

Very fast, good rate and reliable

16 June 2026
Pesa logo

Reply from Pesa

Hello Omolola,

We appreciate your positive feedback. We are glad you had a good experience with us.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

If I could give you zero I would

If I could give you zero I would. You tied up my money for no reason, gave no explanations and did not try to solve the issue, I waited weeks. I will never use Pesa again and do not recommend it to anyone.

6 October 2025
Pesa logo

Reply from Pesa

Hello Laureen,

We are deeply sorry for the experience you had with us. This is not the standard we hold ourselves to and we sincerely apologise for the delay.

We would still like the opportunity to look into what happened and make it right. Please reach out to us at support@pesa.co with your account details so we can investigate and ensure this is resolved for you.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very efficient and safe

Pesa is very safe, fast and efficient. It’s my go to and it’s got the best rates always.

21 June 2026
Pesa logo

Reply from Pesa

Hello Kofoworola,

We are so glad you appreciate our safe, fast, and efficient service. Thank you for your trust.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

The service is good

The service is very good

23 June 2026
Pesa logo

Reply from Pesa

Hello Tomisin,

We are so pleased you enjoyed our service. We truly appreciate your wonderful feedback. Thank you!

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Excellent service

Quick and fast service experience

19 June 2026
Pesa logo

Reply from Pesa

Hello Gift,

We are delighted you enjoyed our service. Thank you for your wonderful feedback. We appreciate it.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

terrible at resolving client issues.

terrible at resolving client issues.

22 June 2026
Pesa logo

Reply from Pesa

Hello Kingsley,

We are sorry to hear about your experience. We would love the opportunity to make this right. Please reach out to us directly at support@pesa.co with your account details so we can personally look into your concern and ensure it is resolved promptly.

We appreciate your patience and thank you for bringing this to our attention.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good experience

Good experience

22 June 2026
Pesa logo

Reply from Pesa

Hello Sarafa,

We are delighted you had a good experience. Thank you for your wonderful feedback. We appreciate it.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Speed of transaction

Speed of transaction, security of my funds, excellent customer support.

22 June 2026
Pesa logo

Reply from Pesa

Hello Kayode,

We are delighted you value our transaction speed, fund security, and customer support. Thank you for your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Always Great Pesa

Always Great Pesa

22 June 2026
Pesa logo

Reply from Pesa

Hello Ajirioghene,

We are delighted you enjoyed our service. Thank you for your wonderful feedback. We appreciate it.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Seamless money transfer

Sending and receiving money has been seamless for me and the rates are really good to send money back home

4 June 2026
Pesa logo

Reply from Pesa

Hello Kayode,

We're so glad you find our service seamless and our rates great for sending money home. Thank you!

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good

Excitement excellent

1 December 2025
Pesa logo

Reply from Pesa

Hello Kenneth,

We are so pleased you enjoyed our service. We truly appreciate your wonderful feedback. Thank you!

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Quick and reliable

One of the best payment platform. Quick and easy to use. Better rates

8 June 2026
Pesa logo

Reply from Pesa

Hello Mohd,

We're glad you enjoyed your experience. Thank you for your kind words.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

Perfect for my transfer.

22 June 2026
Pesa logo

Reply from Pesa

Hello Muritala,

We're glad it was easy to use for your transfer. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa has been saving my financial life…

Pesa has been saving my financial life since 2021. Very fast and hassle-free remittance services. Great UI. 💪💯

20 June 2026
Unprompted review
Pesa logo

Reply from Pesa

Hello Nana,

We're so glad Pesa has helped with your finances. We appreciate your kind words.

Thank you for choosing Pesa.

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