Banner for Pesa

Pesa Reviews 

742
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and efficient, making money transfers seamless and stress-free. Many appreciate the user-friendly platform and the app's ease of use, often highlighting its quick delivery of funds. People frequently note the excellent exchange rates, often finding them superior to competitors, and value the overall trustworthiness. However, some customers noted occasional issues with late OTPs and difficulties logging in. A few people also experienced transfers taking longer than expected or being undelivered, and some mentioned conversion rates could be too high or fluctuate.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as reliable, fast, and... See more

Payment

People report ambiguous experiences with payment, with many customers praising seamless and fast... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and swift transactions,... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, efficiency, and reliability for... See more

Price

Consumers find price to be positive, with many reviewers appreciating the competitive and often superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

742 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(742)

579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pesa is the real deal!

Pesa is the real deal. No noise, no fuzz, simple and very functional. Cheap clean rates with no hidden charges. I have been using it since its inception and I love love Pesa app for all my transfers to and from the UK.

30 June 2026
Pesa logo

Reply from Pesa

Hello James,

We are so happy to hear you love our app for your transfers. We appreciate your loyalty since our inception and are glad our service meets your needs.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Transactions are very easy with no…

Transactions are very easy with no difficulty

15 December 2025
Pesa logo

Reply from Pesa

Hello Kingsley,

We're so glad to hear that you found our transaction process to be easy and without difficulty. Your positive feedback is truly appreciated.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Perfect bank

Perfect bank , 24/7 customer service
You can trust them with your money

30 June 2025
Pesa logo

Reply from Pesa

Hello Ahmed,

We are so happy to hear you trust us with your money and appreciate our 24/7 customer service.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Simply the best

Simply the best. I have tried others before. This is better.

21 June 2026
Pesa logo

Reply from Pesa

Hello Adeniyi,

We're so happy to hear our product is the best you've tried. We appreciate your wonderful feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Safe to keep fund

Safe to keep fund , excellent rate

28 June 2026
Pesa logo

Reply from Pesa

Hello Kingsley,

We're happy to hear that you feel secure with us and appreciate the excellent rates we offer. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

My passwords was not connecting

My passwords was not connecting, all effort to reactivate prove abortive.

8 April 2026
Pesa logo

Reply from Pesa

Hello Abdulrasheed,

We are sorry to hear you have been unable to access your account. We understand how frustrating it can be when repeated attempts to reactivate your account prove unsuccessful.

Please reach out to us directly at support@pesa.co with your account details and our team will prioritise getting you back in as quickly as possible.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Very poor customer service and my…

Very poor customer service and my transaction took 48hrs still not yet processed . I suggest you employ customer oriented people. Responses time is very slow and they reply like it's scripted . Robot can do better or you train your employees

27 June 2026
Unprompted review
Pesa logo

Reply from Pesa

Hello Fhemy,

We are truly sorry to hear about the difficulties you experienced with your transaction and our customer service. We understand your frustration with the delayed processing and the responses you received.

If your transaction is still unresolved, please reach out to us immediately at support@pesa.co with your account details so we can prioritise this for you.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

The renewed level of security put in…

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick transaction

27 June 2026
Pesa logo

Reply from Pesa

Hello Kori,

We appreciate your feedback on our security enhancements. We understand your frustration with delayed OTPs, especially during urgent transactions. This is currently being investigated and feedback will be provided soon.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good

Good and Excellent

6 May 2026
Pesa logo

Reply from Pesa

Hello Iyabode,

We appreciate your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

So far so good

So far so good

26 June 2026
Pesa logo

Reply from Pesa

Hello Julius,

We appreciate your feedback. We are pleased to know you're satisfied so far.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

I have made several transfers to…

I have made several transfers to complete my project using Pesa. I stopped using other Apps because Pesa offers better rates and are more reliable. I got a quick response from customer service explaining why there was a slight delay in delivering my transfer to my recipient. I feel confident and have been recommending Pesa to my friends.

25 June 2026
Pesa logo

Reply from Pesa

Hello Jonathan,

We're so glad to hear you find our rates better and our service reliable. It's wonderful that our customer service team could assist you promptly. We appreciate your recommendations.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Best app I have used for far.keep up…

Best app I have used for far.keep up the great service ✍🏼

26 June 2026
Pesa logo

Reply from Pesa

Hello Blessed,

We are so happy you enjoyed your experience. Thank you for your kind words. We appreciate your support.

Thank you for choosing Pesa.

Rated 2 out of 5 stars

Bring naira from Nigeria to Canada does…

Bring naira from Nigeria to Canada does not equate with sending money from canada to nigeria ,the gap is about 50 to 65 naira .I don't see reasons for that to be honest ,it is too much .

14 March 2026
Pesa logo

Reply from Pesa

Hello Kingsley,

We appreciate you sharing your concerns regarding the exchange rate difference.

The difference in rates between the two directions is influenced by factors such as currency liquidity, market conditions, and the cost of processing each corridor. However, we hear your concern and are always working to offer the most competitive rates possible for our customers.

Thank you for choosing Pesa.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look