Personal Injury Assist Reviews 

1,047
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This was my first time where I had to use Accident Caim Management Company to deal with my road traffic accident. Sheirs Solicitor did a fantastic job. Their claim handler Khalid Awan did really exce... See more

Company replied

Rated 5 out of 5 stars

Outstanding work by personal injury assist .. My case got resolved so fast with an amazing outcome .. I would definitely recommend these guys to all those who have had an RTA or any other accidents... See more

Company replied

Rated 5 out of 5 stars

It's not very often I put 5 stars, however Im rating personal injury 5 since im in awe on how they dealt with my claim. I made various of phone calls and decided to process with personal injury assi... See more

Company replied

Rated 5 out of 5 stars

AMAZING service. Claim and cheque settled in less than 3 months. Don't look anywhere else because these people definitely know what they doing and that is to deliver highest quality standard service... See more

Company replied

Company details

  1. Personal Injury Attorney
  2. Lawyer

Written by the company

Helping victims of serious accidents recover the compensation they deserve. We have been dealing with Road Traffic Accidents, Workplace Accidents and Personal Injury Claims Since 1998. We specialise in Serious Injury Compensation Claims and have over one thousand 5 Star Reviews.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,047)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

First time experience with claim management company

This was my first time where I had to use Accident Caim Management Company to deal with my road traffic accident. Sheirs Solicitor did a fantastic job. Their claim handler Khalid Awan did really excellent work on my case, he regularly kept me informed about my case. He was very professionable and also knowledgeable. I found him very friendly and would use their service again.

30 January 2021
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

Very professional service

PIA have settled claim for road traffic accident where my daughter have been involved, all have been done very quick and what is most important professional.

Will use them again if ever needed.

30 January 2021
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

I have a ongoing claim and it turned…

I have a ongoing claim and it turned out complex then expected i got ID driving liecence of the guy who hit me and a insurance cover note along with making videos and capturing CCTV evidence he is at fault however me thinking case was straight foward transpired out to be false documments provided and guys not insured long story short advisor Khalid Awan & Khadija worked day and night to try bring this case to a closure in my best intrest as not my fault at all and all evidence is available. Thank you khalid and khadija for the joint efforts i couldnt thank you enough had it been another company they would have closed my file ages ago via MIB no trace its been such a long and tiring process but you guys dont give up the hard work much appreciated words cannot discribe how greatful i am to have such solictors on board 100% recommend this firm to anyone that i know. Once again i hope your management team reward you guys correctly for such level of service.

29 January 2021
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

SHEIRS solicitors were a great support…

SHEIRS solicitors were a great support to me during a very difficult time. They handled my case with care and compassion and we got our desired outcome! Very pleased with the results I now have peace of mind and can leave my incident in the past. Thank you.

14 January 2021
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 1 out of 5 stars

Not very professional!

Not very professional!! I regret to come a cross this firm and I honestly regret ever since cos of unprofessionalizim! I found this firm on trust pilot read the reviews and seemed to be reasonable firm to go with at first but after I have sign to work with this firm on my road traffic accident matter whole experience has been rather very unpleasant. Don't know where to start and I will keep it nice and clean. I first someone came all the way from their office to sign a contract with me from Bradford or somewhere near where their office. Anyway this first gentleman who supposedly working for the firm came and saw me in tesco car park and sign this form (which is very professional) but later this case had been transfered to a legal office worker or office boy who worked in the office and he was very unprofessional and he did NOT know much. He dealt with this case but I was not happy as they deducted money from my compensation separately almost £2600 for medical report as well as their 25% fees. I was not happy about this medical report as I have never been told as I been told they would only deduct 25% from whole amount awarded and rest I would keep it but this was NOT the case. Later when I complaint and this guy whos not solicitor and presumably he is in the office doing emails and answering calls sweared at me on the phone I could absolutely shocked by his language and my 12 years old autistic disabled daughter could still hear him swearing at me on the phone and I had to change the room and course I was very very upset ! I asked him about complaint procedures but he was very angry and he said he was the boss I would make a complaint to him. Anyway I knew he was lying so I went on their website where there is a email direct to the owner and I emailed him told about whole experience never had any reply until few phone calls to the office again and few more emails to speak to him. Finally some female emailed me back asking proof of my copy of telephone conversation about him swearing! And I thought this was a just waste of time left it and made a complaint to a Legal Ombudsman. Now I will not say anymore but please who ever reads their good reviews read those negative reviews so you don't make a mistake I did also I believe most of their reviews are families and friends reviews and paid reviews. Hope this review will help and save someone's money and time and hassle! Ps . I know now this guy is going to justify him self but I ain't gonna believe word he says. I would stay well clear from this firm. They don't even take complaints seriously!

UPDATE AFTER A REPLY ( YES YOU ARE THE CORRECT FIRM AND MR HUSSAIN MUBARAK DEALT WITH MY CLAIM. YES YOU ARE SHEIR SOLICITORS BASED IN BRADFORD MATE !!!! VERY CLEVER THOUGH 👏 👌 AS YOU USE THIS TRICK TO AVOID FAIR HONEST FEEDBACKS LIKE MINE AND I SAW THIS IN ANOTHER BAD REVIEW RESPOND FROM YOU SAYING EXACTLY SAME. SEE YOU IN COURT !

29 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Hi Intelligent - Please accept our apologies. We think you've got the wrong company Sir. Please get in touch if you need any further assistance.

Rated 1 out of 5 stars

I took this firm after reading so many…

I took this firm after reading so many good reviews. I had a accident June last year and until today I only got fraction of the settlement that I am supposed to get. I rang them many times in regards of my outstanding cheque, always told they'll ring back, they never did.
I don't like giving one star reviews but I have to in this case as this firm just simply ignoring me when I am due the rest of the money.

26 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Hi Mr. Grzunka. I have reviewed your file and I am sorry to hear you are disappointed with the outcome of your claim. The valuation of your damages is based on your medical report, a copy of which was sent out to you for your approval. You emailed the fee earner your agreement to the contents of this report. We received an offer from the third party which you agreed with your fee earner that you were happy to accept.

We, always strive to reach the highest possible settlement for our clients. Considering that you told the medical expert you had fully recovered within 6 days of the accident I believe our fee earner exceeded expectations with the settlement that was reached.

A. Aslam
Sheirs Solicitors

Rated 5 out of 5 stars

Great Team

Excellent Throughout, very polite and professional, have to say very efficient too, a smooth transparent process all in all

23 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

Quick and easy

A good firm that took care of my claim. Had no issues and they dealt with it very quickly. Would recommend. Never been hassled or bothered by useless calls or correspondence.

23 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

This was an amazing service and they…

This was an amazing service and they helped and fulfilled all my needs. I was very happy with the outcome and the help they provided me.

22 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

Good experience

it was a really good service. Would definitely recommend.

21 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

Great service

I had a really good experience, the staff were very motivating and welcoming and helped me throughout the process. Would definitely recommend!

21 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant! Personal injury assist did an amazing job when handling the claim. I didn’t have to worry about a thing and they always kept me updated with my claim. Very helpful and friendly staff and I would highly recommend.

14 December 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you very much for your kind Review !!!

Rated 5 out of 5 stars

great service

handled my claim for me and my 2 children after our accident in may . from the first person i spoke to to receiving my cheque the service was 5* and i couldn't recommend this company any more highly than the rest of the reviews .

5 November 2020
Unprompted review
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank You

Rated 5 out of 5 stars

Friendly service

Friendly service. Always answered my questions and helped through the hole process.

12 October 2020
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank You

Rated 5 out of 5 stars

Polite

Polite, quick and reliable. I would definitely recommend

9 October 2020
Personal Injury Assist logo

Reply from Personal Injury Assist

Thank you

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