Perry Uniform Reviews 57

Do not use this company. The material is terrible. The clothes are terrible. They will not accept your returns. Be aware. This company is a SCAM

Very poor I ordered a coat from this company suppossed to be based in London its not its in China the coat finally arrived over three weeks later than they saidand the zip is not working there are quite a few of the teeth bent so the coat won't zip up I emailed asking for a pre paid label via email so I could send the faulty coat back as its not fit for purpose, numerous emails later offering me 10% discount and saying i could keep the coat if i accepted the discount why anyone would want a coat that doesnt zip up is beyond me. they finally said I can send the coat back gave a Chinese address so not based in the uk and say its my responsibility to pay for return postage (which will cost around £15 )the coat is faulty I've sent photos as proof of the faulty zip the coat also looks nothing like the coat advertised its cheap material and not thick and plush as shown on their website do not order from this company customer service is rubbish

Received my jumper today and it’s nothing like the jumper advertised. It’s an absolute mess no one could possibly wear it so badly put together very cheap and just bloody awful. I’d advise people not to buy from this company. Cheap awful tat.

Poor service, quality of products are awful, not as shown on website, please be aware if you want a refund good luck, and it is from China which it shows a UK address on website, very poor company do not buy ive lost money and ended up with a coat I wont wear and can't even sell cheaper its dreadful . Sick of being ripped off

Do not use this company - ordered a jacket and they have sent completely the wrong colour of jacket and now they are expecting me to pay to return it for a refund - have requested a free returns label as but they are now completely ignoring me and have not even provided me with a return address or return note
Complete scam

Having waited 5 weeks for an out of stock item (part of mandatory uniform...), making things a little difficult for my son at school, they then refused to even send it express or fast-track, so had to wait another 5 days for it to arrive. I wouldn't mind so much if the pricing wasn't premium. £29 for a pair of kids polyester gym shorts... for that price I'd expect good service to go with it.

It is very unfortunate that my daughter’s school uses this company for their uniforms. Part of the uniform required has been constantly delayed. This has been frustrating. What has been infuriating is that for the past 3 weeks I have been lied to about the delivery date of these items. I had also been promised next day delivery to make up for the delay only to be told that this has “accidentally” not been applied and that this will cause a further week of delay. Horrible customer service. I am one of many displeased customers at my school (with the quality of the uniform and the timings of delivery) and we are getting together to find a new provider for our school uniforms. I suggest you do the same.

Abysmal service and response times. I ordered a uniform item several weeks in advance. After two weeks of no updates beyond an order confirmation received at the time of purchase I followed up via email and was told my item would be delivered within 2-4 working days. At the end of this time, I received an email asking me if I did indeed want my item delivered to the delivery address input at the time I placed my order. Shockingly, I did wish to have it delivered to my home address as entered. I was then asked for my phone number - information that had also been provided at the time of purchase as evidenced by its inclusion in the order confirmation. I was finally informed that if I did wish to have my item delivered to my address I would need to pay a further 40 pounds and that it would take a further 3 weeks to arrive. Obviously by this point it was apparent to everyone but the sales representative I was interacting with that there was no chance of it arriving in time. Additionally, it was never made clear to me why I heard nothing for a fortnight after placing my order or why I was falsely assured of my item being in transit and having an expected delivery timeframe of 2-4 days despite not having left their facility. Needless to say, I do NOT recommend this business.

Ordered university boat club blazer in March for my son for before Henley and it arrived perfectly made, fitting well and looking sharp! Very happy with it, especially after reading some of the negative reviews on here (I was a little worried to say the least!). Nothing short of 'does exactly what it says on the tin.' Thank you! He's gunna look so handsome!

Poor quality, poor pricing, slow delivery. We’ve waited 8 weeks for items supposedly in stock before only to find when they arrive the quality is poor. This has been a repeated issue over the last two years so not an isolated issue sadly. We’re forced to use them for all branded items and now they are charging almost £50 for a child’s fleece. Seems insane given how fast they grow and how often things get lost. Not value for money.

Ordered a blazer for an event and was assured it would arrive in time. A week before the event, I emailed asking for an update and I was told it won't be ready for over a month. Zero apology given. Note I have been waiting over 8 weeks for this.

So far so unimpressed. Made an order 5 days ago, not even despatched. #3000478193. Will update once I have a response.

Terrible ordering, sizes, quality, prices, everything about it

Our school recently switched to this provider and they are terrible. The quality of their offering is meaningfully poorer than other uniform providers with shrinking, pilling and lack of colour-fastness all major issues. The condition of uniforms which are 4-5 years old from previous providers and have gone through several children is better than the uniform provided by Perry's after just 2 or 3 washes. Appalling.

This uniform supplier is consistently very poor indeed. Their sizing advice is universally incorrect, and indeed the sizes of their clothes are bizarre (for example, socks that fit feet do not fit calfs, shirts that fit bodies have ridiculously long arms etc). They mark items as "in stock" and when you order them they tell you they are on back order and take months to deliver. When they deliver.child has grown so you need to start all over again. Customer Service take 2 weeks to answer an email, and they never answer the phone. Avoid at all costs.

Their service is very good but not happy with the quality of the uniform nor the sizing charts! Ordering uniforms is such an ordeal!

Very cheap quality, holes appearing in polo tops and bad quality overall compared to the school’s previous local supplier.

Poor quality uniform, expensive, low stock volumes. Our new school blazers don't even have the bias binding done properly

Utterly shocking. Never seem to have stock, sizing is all over the place, months of waiting time, ridiculous prices. All the parents are up in arms that the school has mad the move to this awful company. If your school is looking to change to them, oppose at all costs.

Just one of the worse services I have ever dealt with! Ordered a uniform set, paying attention to submit the exact body measures for my 3 year old daughter but the items we got were enormous, totally unsuitable and unrelated to the measures that I had submitted. Initially they claimed they were the right sizes for the body measures I had submitted (totally false. E.g., submitted arm length was 29cm, delivered cardigan arm length 40cm) and that, anyway, it was the smallest size. False this too, since after insisting it came up that we could get the same items two sizes smaller (20c...in their own custom measurement system). The communications with their customer care are so slow, inefficient and ineffective. Even getting their bank details to submit a payment is painful. I started the painful "process" at the beginning of July, now it is clear that my daughter won't get her clothes by the 9th September when she needs them for the new school year start, because of a series of their oversight/careless. Embarrassing "service". If you can, avoid avoid avoid it