Performance PC's, Inc. Reviews 7,895

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and efficient ordering process. Many highlight the fast shipping and secure packaging, often noting that their items arrived sooner than expected and in perfect condition. The service is frequently described as exceptional, with people appreciating the company's responsiveness and willingness to assist with specific needs, making it a top choice for PC cooling accessories and hard-to-find parts. However, some customers experienced issues with shipping costs, finding them to be disproportionately high for smaller items. A few reviewers also reported receiving incorrect products or facing delays due to inventory discrepancies, leading to frustration and extended waiting times. Additionally, some noted that the website could be improved for easier navigation and more precise search filtering.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the accurate... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Consumers generally find the ordering process to be positive, highlighting easy shopping, fast processing,... See more

Service

Users describe positive interactions with service. Many customers praise the excellent customer service,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and fair pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only place to buy PC cooling accessories. Without question!!! I do not get discounts from any companies and I buy a LOT of pc parts online so I have no problem shopping around! PPCS has the Fast... See more

Rated 5 out of 5 stars

Great company to deal with. I am always impressed as to how this business operates and keeps staying operative after all these years. I am further impressed by them allowing me to wait for a part I ne... See more

Rated 5 out of 5 stars

I just had the best online shopping experience with Performance PCs. It's one of the best computer hardware companies out there in terms of services and products. I bought one of their dual pumps d... See more

Rated 5 out of 5 stars

Excellent selection and great prices. The customer service is top notch and was very nice to deal with . I had an excellent experience and will continue to be a future customer and highly recommend th... See more


Company details

  1. Computer Store
  2. Computer Accessories Store

Information provided by various external sources

The largest webshop in the World for water cooling products.sleeving services.computer modification.DIY and Bling.unique products and specialized services.water cooling products. Performance-PCs.com is located in beautiful Palm Bay, FL and has been in the computer and networking business for over 20 years. During this time we have grown to now specialize in the modification of high end computer cases and power supplies, as well as, offering a huge inventory of unique specialty hardware items. This includes products for that extremely popular new world of water cooling! With our store offerings we strive to put together modified computer cases using the latest-greatest hardware that incorporates some of the coolest mods on the Net. All our modified cases and power supplies are unique and one-of-a-kind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

They were fantastic

They were fantastic, there was an issue with my order; they reached out right away and got it fixed and sent the order right out.

Very nice people

27 December 2024
Rated 5 out of 5 stars

Shear brilliant Engineer.

You guys were great, the Engineer that designed this DAC is brilliant. Does exactly what he claimed it would do. Not a bunch of applications for this on a modern PC, but one that's 5 years old before addressable RGB was a thing it's just what the doctor ordered!

17 December 2024
Rated 5 out of 5 stars

Unbeatable customer service.

I had a complex order with lots of parts from lots of suppliers but the team at PPCS worked with me to ensure I'd get everything I need in as few shipments as possible as international postage prices seem the worst they've ever been.

16 December 2024
Rated 5 out of 5 stars

Quick and easy purchase

Quick and easy purchase. When something wasn’t in inventory yet (stuck in customs), they reached out to let me know. Excellent experience. I love using Performance PCs for water cooling parts.

16 December 2024
Rated 5 out of 5 stars

This is a great site

This is a great site. Shipping was prompt and they offer some things that I couldn't find anywhere else. The prices are fair too so it's always worth checking out.

20 December 2024
Rated 5 out of 5 stars

Best in the market, hands down

PPCS is my only go-to for any watercooling parts. They always go out of their way to get me whatever I need including ordering things that aren't yet listed on their site. This even includes out of country items saving me all the import hassle and fees.
Customer service is aways amazing, emails me quickly and provides updates without me asking. They also have helped advise on parts questions for my builds prior to me even buying anything to make sure I don't waste my time or money.
You honestly shouldn't be buying anywhere else if you're in the U.S. in my opinion especially since they have price matching.
I'm so glad to have found them & will continue to support them over large corporate businesses.

19 December 2024
Rated 5 out of 5 stars

Great selection and competitive…

Great selection and competitive prices... sometimes it's just better to support an indy shop instead of global mega corp. Performance-PCs had everything I needed (that company named after a rain forest didn't).

4 December 2024
Rated 5 out of 5 stars

Second to none

Fantastic selection, good prices, fast and well packed shipping, and they rectified an issue with my order and had the replacement part on my doorstep in less than 48 hours.

3 December 2024

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