Pedal Cover Reviews 

So I received this review immediately after taking out the policy, it was hard to judge at that point, now I can give an honest report, especially as I have been left in the unfortunate situation whereby I have needed to act/use the policy.
We purchased EMTB as an upgrade from the standard MTB. We purchased a gold standard lock recommended to us by the customer service agent. Read every document regarding securing the bikes in a shed, so as not to void our insurance, I will add here I am autistic so quite stringent with rules.
Despite 3 locks a 7foot gate and a camera the scrouts seized their opportunity to abscond with bikes and other items whilst we were on holiday.
Naturally contacted police and then insurance, we have answered every question posed to us by the insurance, we have had the house upside down looking for receipts, and even taken up art to show how the bikes were locked together, now after frequent emails asking and responding the line has gone cold. No emails for 10days, they specifically tell you not to chase. To add insult to all this I have to claim separately for the other items stolen. I reported this after a week as they stated they would get someone to contact me, I still haven’t heard. And even after I lodged a claim I haven’t heard.
This whole situation is a farce, I hope someone from the company reads this and acts accordingly because a courtesy email really goes a long way, the whole situation is violating as it is, but they do not make it easy or pleasant.

As a person of "a certain age" who isn't too conversant with online purchases of any kind, it was nice to be able to have the option to phone with enquiries, rather than go online continuously. The cover was suited exactly to my requirements, but it was nice to know that anyone - from novice to seasoned cylist - could obtain the cover suited to them. Competitively priced; the exclusion clauses / caveats were not as onerous as some of the insurers from whom I sought quotes.

Good overall price, clear website and good communication. Simple cover plan, other sites wanted lots of info on what type of riding and even what heights we would be reaching. Pedalcover one plan for riding MTB in the alps simple and easy. Great to deal with.

Easy to renew.

Super easy quote process and all straight forward.

I recently had the pleasure of working with Pedal Cover after filing a claim for my bicycle. From start to finish, the entire process was seamless and stress-free. Their team was incredibly helpful, guiding me through every step with clear communication and prompt responses.

What impressed me the most was their genuine concern for my situation. They processed my claim quickly, and the payout was hassle-free, allowing me to get back on the road in no time. It’s rare to find an insurance company that not only meets but exceeds expectations, and PedalCover did just that. I couldn’t be happier with their service and highly recommend them to anyone in need of reliable bicycle insurance.

Thank you for turning a potentially stressful situation into a positive experience

Quick
Super easy
Super clear
Good value for money

Great service, good cover with no silly questions. Does what it says on the tin!

Were my go to for building, contents & cycle cover. However this year esure beat the renewal by £200 annual cover, can't argue with that. Enhanced building cover value also.

They were able to provide medical insurance for a cycle race abroad, which my normal travel insurance doesn't cover. However, since I didn't crash during the race and therefore didn't need to make a claim I cannot comment on how efficient they would have been or how good the cover actually was. But at least I was covered!

Ive tended to use Your services for a few years now.Its extremely great service easy to use...and in the event of a claim.. they are behind customer's.

Excellent staff . Very clear and helpful in getting me the best insurance for my situation

Easy site to use

Easy to use. Good cover for my bikes

Have only purchased the insurance to cover a DH riding trip. The use of the site and also customer service are without fault. Easy to use and friendly. Policy tells you exactly what sports are covered and very clearly which is a great help when buying this kind of travel insurance.
Great price compared to some companies out there. Hope I don’t have to use it!

The process from getting a quote to was quick and easy. The policy is worded in non-complex terms.

The quote itself, for the cover provided, offers good value for me.

No problem to set up. I had a query just after I paid. The woman I spoke to was lovely and very helpful