I have been using Payssion to process payments for my store, and everything was working fine. Recently, they updated their KYC policies and informed me they no longer support "personal business... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Payssion is one of the best payment processors if you are a small or medium size business. They offer plenty of payment methods and plugins/addons and libaries for projects. PROS: Easy onbo... See more
We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety... See more
Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even... See more
Company replied
Company details
Contact info
No. 72-74, WING LOK STREET, SHEUNG WAN, Hong Kong
- support@payssion.com
- www.payssion.com
3.3
Average
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible service slow reponse
I pay for a premium VPN account via a middleman financial company and finally payssion turn out to be the payee!!! Obviously payssion is also a middleman financial company. How is that could be? Is that a fraud manipulated by payssion?
30 October 2019
Unprompted review
Reply from Payssion
Hi,
We are the payment service provider and we help the merchants process the payments, however, we can't promise you would get fast reply from the merchant as we don't sell the products. Please contact us at support@payssion.com if you don't get reply from the merchant, and we will help you contact the merchant about your issue.
Thanks
Payssion Team
I must commend Payssion for their amazing response and support.
Thank you to Stella, and Nana, for their amazing support.
19 August 2019
Unprompted review
free to access channel
I 'm glad with Payssion. They are very professional. The most important for me is the price. I don't need to pay for accessing payment channels. It is free!!! This is why I was attracted at first. I have been using it for two years now. I want to say Payssion's channel is both stable and secure. I will continue to work with them later.
7 August 2019
Unprompted review
I have a very bad experience with…
I have a very bad experience with payssion.
I think they are in a sleeping mode as because I have tried to contact with them several times and requested via mail try to connect with the staff via Skype and all but haven't got any proper response.
20 May 2019
Unprompted review
Reply from Payssion
Hi Arvind,
We checked and found we did reply to your email on May 20 after receiving your email on May 19. As we said in the email, we can't offer our service to you as we don't accept your business model.
Please check your email and let us know if you still have any questions.
Thanks
Payssion Team
Very happy with Payssion
I've been working with Payssion for about 3 years.
I added it as an extra payment method and It worked great.
They have a great support and always pay on time.
Never had an issues
24 February 2019
Unprompted review
Great Service
Great Service
Fast communication, reliable, support a big variety of different payment channels. Would definitely recommend for other merchants.
8 February 2019
Unprompted review
I am very grateful
I am very grateful, with the service they provided me.
25 January 2019
Unprompted review
payssion has always been reliable…
payssion has always been reliable payment provider for us. We have been working together for over a year and they were always helpful, their support fast and responsive and their developers professional and capable.
24 January 2019
Unprompted review
Solid service
Solid service
Very satisfied with provided services. All issues are handled quickly, communication is also pretty fast.
Would recommend using Payssion services to other merchants.
24 January 2019
Unprompted review
Great for us.
Our trading system for the digital goods has a 3 years of successful experience of cooperation with Payssion. This made it possible to attract users from some new regions.
Operational support through a personal manager, no withdrawal delayings.
24 January 2019
Unprompted review
A very solid service
An honest and quality service with reasonable fees, do recommend for most merchants, especially if you're accepting payments from China.
Extra shoutout to Payssion staff — they were very patient with me and helped out a ton. Cheers!
24 January 2019
Unprompted review
One of the best payment gateway
One of the best payment gateway, their support is very good and always replies in time. They put full priority whenever you need help.
27 June 2018
Unprompted review
Beware use Payssion withdrawal
Beware use Payssion withdrawal, they are playing cheating after few withdrawal successful.
25 June 2018
Unprompted review
Reply from Payssion
Hi Patrick, please contact us at support@payssion.com with your withdrawal details ASAP so we can find out what exactly is the situation about "playing cheating" you mentioned.
Thanks
Payssion Team
Great service
Great service. Reliable and responsive. Would definitely recommend it to other merchants.
8 February 2018
Unprompted review
Hello,
Hello,
I am the managing Director of Rootlayer Web Services LTD. and we are so happy using this company. It offers 40+ Payment processors if i am not wrong and no Chargeback at all. We will soon withdraw our first payment from them when reach a goal of few k's of USD.
Cheers & Recommended.
8 September 2017
Unprompted review
I'm very happy with Payssion
I'm very happy with Payssion. Their API is easy to use, their support staff friendly and helpful, and fees reasonable. I'd recommend them especially if you want to take payments in a market such as China.
1 August 2017
Unprompted review
Young and professional
Reliable Cross-boarder payment solution provider.
Perfect match for My Russian and Chinese markets!
8 March 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.