I have been using Payssion to process payments for my store, and everything was working fine. Recently, they updated their KYC policies and informed me they no longer support "personal business... See more
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Payssion is one of the best payment processors if you are a small or medium size business. They offer plenty of payment methods and plugins/addons and libaries for projects. PROS: Easy onbo... See more
We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety... See more
Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even... See more
Company replied
Company details
Contact info
No. 72-74, WING LOK STREET, SHEUNG WAN, Hong Kong
- support@payssion.com
- www.payssion.com
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 month
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Easy to set up, always pays, never holds your funds!
Easy to set up always pays and never tries to ban your account like other payment processors will. If there’s ever an issue you have a one on one manager the emails you directly so you’re not trying to jump through hoops with automated bot and long wait time etc. You actually get to talk to a real human and they respond very fast! If you have a business and you want to start excepting payments from all over the world without needing to fill out a million forms and verify everything 10 times over, this is the Payment Processor to add to your website! A+++++ This is coming from an online merchant of over 10 years with multiple websites.
We are using Payssion as our payment…
We are using Payssion as our payment processor for long time. We always received prompt answers on any case. Payssion available payment methods help us gain new markets and reach new cusomers. Payssion as well have one of lower fees for payment processing, which helps us to get lower pricing on our products.
I pay 100 NZD to get diamonds in Bigo…
I pay 100 NZD to get diamonds in Bigo and I didn't get it the same day I was about to support one of the colleagues unfortunately they lost because of this hassle. Not sure how they work on these but they need to be on the top of the game. I prefer getting a refund now.

Reply from Payssion
Hell lot of charges
Hell lot of charges. Whenever i withdraw they charge me whopping $40 to $50 each time. They say $20 but till it reaches my bank i get $40-$50 less each time.
Only advantage they have is they accept bitcoin otherwise avoid at all costs.

Reply from Payssion
Always fast assistance
I did not start yet
I did not start yet, so I ran into bad support. They do not answer my first and only question, what are your prices and transaction fees?
If it is a question that they do not answer, and they do not attach any importance to responding to the messages of new users, what will be the case if I follow up with them and integrate their portal with a store in the future, and face a problem in the future, I will not find a solution and with the bad support that does not answer what to do then I will lose my store and my transactions The shoppers will travel from my store.
Please take the response to customers into account, as long as the support does not answer how do we trust you and deal with you, by God you should improve the support program and answer our questions
But despite that there is no life for whom I call

Reply from Payssion
Growing our sales in Asia
Nana has been a great rep and Payssion has opened so many doors for our company.
We are happy with payssion
We use payssion for a lot of alternative payment methods all over the world. And i have to say it is one of the best options we have experienced till now. The integration is easy. And the contact with our account manager is good. Overall a very good service.
I have applied in 10th June 2020 but…
I have applied in 10th June 2020 but still pending not approved and As per your instruction I have filled required Merchant App form for integration key but not received and your support team is not responded of complaint. So please check it.
Thank You

Reply from Payssion
Great Payment Gateway
Great Payment gateway! Using Payssion for several years now. Customers on my website from around the world can make payment with their preferred local payment type. I don't understand why there are so many bad reviews here by buyers. Payssion does not sell anything, they just provide a payment gateway service. Give bad reviews to the seller you bought from but not the Payment Gateway.
Very good service and easy to use and…
Very good service and easy to use and sell to many countries!
Perfect payment provider
I am very happy with Payssion. The payment method is very easy to integrate and also very user-friendly. In addition, the support is available at all times, really competent and very helpful. Compared to other payment providers, this one is really TOP! I'm really happy to use Payssion, keep it up!
Fast. Reliable. Great.
We have used several payment gateways over the years, very few were as fast and responsive as Payssion. Their business model is great and the staff is solution driven. Thank you Payssion.
Same problem as everyone else that has…
Same problem as everyone else that has problems here. Take the money, no refund, no diamonds. Tell me to wait, no reply and dont say its because it was under review because that doesn't take 3 days to just be seen and confirmed. It's 2020 and these mistakes still happen.
Great payment gateway
Great payment gateway, also very responsive in chats when needed and flexible.
Best payment gateway i have ever use…
Best payment gateway i have ever use and there support team are mind blowing.
How to contact Payssion in Australia
How to contact Payssion in Australia ? I just did one transaction by Payssion on 10th June, but just get stuck there for more than 10 days. I would like to call you, but cannot find contact info.

Reply from Payssion
Excellent payment provider
Excellent payment provider. We have been using them for about a year and they've allowed us to integrate with hundreds of local payment methods across countries around the world.
Highly recommended and their BDM Nana Li has been great to work with.
We have had an excellent experience…
We have had an excellent experience with Payssion over the past months. The onboarding was straight forward and handled very fast by our account manager Feifei.
Most important, we have seen a noticeable difference that we are no longer losing clients that do not have traditional credit cards or that are based in countries were other online payments are the preferred payment method.
We are now switching over some of our other eCommerce sites also to Payssion as it definitely increases your bottom line.
Payssion Service has been amazing and…
Payssion Service has been amazing and Awesome, customer support on Skype is top notch, email response is less than 1hour and the team is well knowledgeable. Over 6months I have no complain or regrets using Payssion service.
A huge thank you to Payssion for sure Payssion to me is the best payment gateway.
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