PayPal France  Reviews 

Do not trust paypal when you want a refund thay Do not refund your???

So, these guys try to block all transfers I make, claiming "fraud protection." Even made an unauthorized $300 withdrawal from my bank!
Called customer service 4 TIMES, even talked to a person each time. Each time they refused to help. Had to file a report with the CFPB just to get a response. Then the letter I get back, they just tell me that it's their automated system and explain IN WRITING that they have 100% full control over my own money and offer no guarantees of my money's safety. Screw PayPal, they openly admitted to being thieves.
And now, thanks to all the BS, I'm now out $1500.

PayPal is honestly one of the worst platforms I’ve ever dealt with.
They simply block accounts and then don’t even allow you to upload documents to verify the legitimacy of the payments.
They just freeze everything and hold your money for 180 days — money they honestly have no right to hold like that.
It’s unbelievable.
The support team is completely silent. No explanations. No help.
Just an AI assistant and generic responses.
If PayPal is reading this:
maybe instead of blocking accounts without explanation, you should hire better developers and actually solve customer problems.
Right now it feels like the system is built to block first and ignore later.
Honestly one of the worst services I’ve ever experienced.

They are terrible. And they bend over backwards not to allow you to close your account

This place is customer service sucks! I could barely understand who I was talking to because they’re not from America. I don’t speak English very good and the person actually seemed like they were getting frustrated with me because they were telling me to do something and what they were telling me to do wasn’t even possible so I never got my problem solved can’t transfer any money to my account using any of my bank account even though they’re already linked this is crazy. I’m pretty sure I’m gonna close this account soon.

It all works fine until they try to remove money from your account for no reason, customer support is ridiculous they deliberately send you round in circles without ever trying to resolve your issue then when it get too tricky they say as you haven’t responded they end the conversation I am just 1 tiny amount of money but multiply that over millions that’s alot of money just like always the little man is easy to tread on……

Horrible i have new device and how stupid they are the don't let me to login because they have problem to verify it's me. No any verification method just saying that not possible to login on my freaking account.

PayPal keeps blocking the bank I use Without warning ⚠️ . I try to send money via direct transfer but seems PayPal have stopped this. After over 20 years with PayPal maybe I should delete my account.

Paypal are not protecting their customers from SCAMMERS. They allow businesses that are SCAMMING customers to get away with SCAMS and willingly take money from honest customers.
They are a DISGRACE. Do not use them, if SCAMMED YOU WILL LOSE YOUR MONEY AND THERE IS NO PAYPAL PROTECTION.

Horrible platform, customer service is terrible, so difficult to use and to get help. Do not use PayPal

I bought a product from Chef Preserve in December. Paid for it with PayPal. Returned the item in January and received confirmation. I did not receive the refund and felt ChefPreserve was stalling. I filed a dispute with PayPal asking to get my refund. I sent them proof of the return and the guarantee of refund. PayPal CHANGED the reason of my dispute to “damaged product” and refused my dispute siding with ChefPreserve. What a scam.

Very very very bad service i never see a bad service like this
I opened a paypal account about 3 months ago and I'm 17 years old so i can't create an account
I ask my mom to make the account with her name and her information and she accepts then I made the account and confirmed the information
At the first of the month I got a visa with my name and my ID and conncet it with paypal
I have a ko fi shop someone buy something with 6 dollars
After that they send me a message to confirm the information again and I send my mom id then they banned my pay pal permanently
When I call pay pal support that I violated one of their policies and they had no reason to close it and they suspected inappropriate activity
And they are not sure about it and I have customers need to buy a lot of things and they cant because of them I never see a bad service like that they did not even read that the address of my card and my mother's card is the same address to understand that I am part of a family
And i they to support that anyone with underaged can make a project and start selling and they do not have the right to do and she said yes when you reach the age of 18 do that

Paypal works but sometimes bans your account, they keep telling me to create an account and when i do, after a while i get ban and i am not even using it.

I have had to put a star but as everyone else has said they dont deserve that.
They are corrupt and assisting fraudsters to operate even when they know its a scam company as highlighted in comments they still pay them your money!
Im deleting my account as I didn't realise they were so inept or in the pockets of the criminals.
Aiding and Abetting fraudsters.

I used PayPal for a one off payment and was charged a full months subscription. Despite raising a dispute they closed the request saying I was correctly charged. How can you be correctly charged for something you haven't agreed to?

The company involved has a trust pilot rating of 1 star with everyone complaining about this scam but apparently being scammed is okay by PayPal.

Dispute process is useless. Agents don't understand the reason for dispute even when you submit sjpporting documentation. Will be sure not to use PayPal going forward and will use a credit card going forward due to better dispute processes.

Had a good opinion about paypal until I used paypal credit.. I have not see such a predatory credit system since the early 90s, I thought they have been outlawed..

I paid for an item through PayPal, but the retailer never delivered it. The tracking shows it was “delivered,” but there was no signature required, so I have no idea where it was left or who received it — it’s possible the driver took it themselves.
PayPal’s procedures took sidewith the retailer and refused to refund me. This is extremely frustrating and shows that PayPal often protects sellers instead of buyers.
I trusted PayPal for buyer protection, but in reality, I am left £149 out of pocket with no resolution. I cannot recommend using PayPal if you want your money actually protected.

Last month I accessed the Claritycheck website to find out who owned a phone number that was bothering me.
The service cost €0.50.
Some time later, I returned to the PayPal website and found that another €0.50 had been charged and that an authorization was in progress to charge me another €29.99. I blocked the authorization and removed my debit card from PayPal. I reported the situation to them and my complaint was closed within minutes.
A few weeks later, I found that, even without a card associated with my PayPal account, €29.99 had been withdrawn from my bank account.
I filed a complaint with Claritycheck, who asked for my personal data, including my card number. They repeated the same email about 7 times, until I got tired of trying to deal with them. I went to the website and canceled a supposed subscription that I never made.

I explained what happened to my bank and they cancelled my card.
I went to the police to file a complaint that I was a victim of fraud.
I went back to PayPal. I reopened a complaint. I attached the GNR (National Republican Guard) report. Their response today was: "We received a response from your merchant and we also analyzed all the details of your complaint. Based on the merchant's response and the information we have to date, we will have to reject your complaint. This decision was made because the merchant informed you of the dates on which you would be billed for this billing contract within the required period."
I reiterate that I never signed a billing contract, nor was I ever informed that I would be charged any amount.

PayPal complaint no.: PP-R-JRD-618197294

Update: After asking for help to my bank, Paypal changed it's replies and gave me back the money immediately.
Shame on this company. They abuse the little people and put they tail between their legs with the big guys.

Would have put 0 star if could. What happened with Buyer Protection as seem to side with fraudulent sellers (or is it Paypal themselves). Made one original order for an item supposingly on a 10 for 3 offer at £34.95. Instead got 2 emails through for different amounts £39.95 and £43.90 (for 3 of each). Tried immediately, within half an hour several times to cancel orders. Seller choee to ignore messsges but kept sending me other offers along with note of despath being delayed by a week due to high demand (nothing about my cancellation). Tried to contact Paypal who messaged couldnt do anything til item received/not received wouldnt let me cancel. First payments taken out (as made under pay over 3). All several other attempts of contacting company ignored or returned unanswered. Item received (not as ordered). Tried go put in claim for fraudulent 2nd charge together, if possible, for proportionate difference in order promised in ad to what received. Since this problem i have had other fraudulent attempts made through my Paypal account despite having changed password etc.