PAYNTR ™ Reviews 

191
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product quality, often describing the shoes as excellent, comfortable, and well-designed, with some noting the perfect fit when sizing up. People frequently commend the delivery service, noting its speed, promptness, and good communication regarding order status. However, some customers also noted concerns regarding product quality and durability, with issues like peeling labels, internal structures breaking in the heel, or uncomfortable designs appearing after some use. A few other people also felt that delivery was slow or delayed, even when express shipping was chosen, leading to longer waiting times than expected.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its excellent quality, design, and... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the excellent quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the quick and fast delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing frustration over delays... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)

Rated 5 out of 5 stars

I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!

Rated 5 out of 5 stars

They haven’t arrived yet :) evri haven’t delivered them yet. Plus it’s the winter so I cant actually test them, but I’m Sure these are a great product! I trust the brand.


Company details

  1. Cricket Shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

191 reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(191)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent first experience

Great product, good value and excellent service, including communication and delivery.
Always nervous about using a new retailer online, but very impressed.

20 June 2019
Unprompted review
Rated 1 out of 5 stars

Good idea, cheap materials

I bought a pair of their shoes during their sales. The laces are tied using cheap plastic "lace holes" with the top one breaking on first use.

On contacting customer service I was instructed on how to tie shoe laces, something I thought I have mastered 30 years ago? So arrogant.

I was then told to just use the next lace hole down. Never mind the actual faulty product. Well, I did this and the next hole down is already ripping through, only a millimetre or so before it'll be broken as well.

On doing some more digging it is clear that this is a known issue and a design flaw and they admitted as much saying they were aware of some shoes breaking.

The shoes look awesome. Just a shame they are clearly made using the cheapest available material.

So overall for what you pay, definitely not worth the price.

27 February 2019
Unprompted review

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