When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more
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Company details
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Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.
Contact info
LS19 7wp, United Kingdom
- Info@payntr.com
- www.payntr.com
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Quick efficient service
Quick efficient service. Purchased as a gift and the recipient was pleased with the product. Useful information regarding fit
Worthy purchase, minimalist design
Great product. Love the new cricket spikes, good quality, snug fit. Sizing up helped
Nice design but bad quality
I had a pair for 3 years which were great so when they wore out I ordered another pair of the PAYNTR X-001 F. However after 5 or so rounds the lining on the heal started to come apart. I contacted them to ask if they would accept a return but was told they were out of warrant so nothing they could do. I then offered to pay the difference for a more expensive model but I received no further reply.
I liked the brand but will not buy them again as just not worth the risk and they obviously don't value customer care. Clearly a faulty design and amazed that they don't think customer retention is important.
PAYNTR Pro-X All Rounder shoes
Bought the PAYNTR Pro-X All Rounder shoes recently and unfortunately the design didn’t work for me personally.
The tongue is attached to the sole, making the shoes awkward and time-consuming to wear. I’ve never experienced this in decades of using sports shoes. Also, the sharp plastic edge on the tongue felt uncomfortable even during a short indoor try-on.
That said, this is purely my personal experience, and I must say the refund process was very fair, smooth, and professional from PAYNTR’s side.
Disappointed with the shoe design, but credit where it’s due for the customer service.
Happy customer from Barbados
I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!
Extremely slow shipping
Extremely slow shipping, customer service gave me empty answers to my email queries asking why it was taking so long. I’ve never experienced shipping this slow before. They’ve told me it’s been processing but I ordered a week ago now
Excellent shoes and great service
Clear and accurate descriptions and delivery info
Quick delivery, great product (or looks it, waiting for the new season to find out!)
Great shoe for affordable price and quality
When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a great top tier quality unlike another shoe. All spikes were included and spike tightener was also heavy and great quality. Affordable shoe for its price as well
Amazing brand
Good delivery time was informed constantly, love the product as well which also includes some extra spikes. Great sale as well!
So good until they fail painfully!
These are extremely comfortable golf shoes out of the box initially and are also easy to clean / care for. Sadly and very frustratingly, two pairs have now failed in the heel with the internal structure breaking and sticking painfully into me on the course within three months. To be fair, when I complained, the firm replaced the first pair (white) on receipt of photos, showing the fail in the right shoe which encouraged me to add a black pair of the same style (X-006 spiked)to wear during the autumn and winter. They have now failed, this time on the left shoe, again after only three months wear (and I swap shoes between rounds so it isn't continuous wear). I am also very careful putting them on and off (use a shoe horn) as their customer service inferred that may have been part of the problem with the first fail. It wasn't and it isn't this time either - but as I can't locate my proof of purchase this time I suspect a further complaint will fall on deaf ears. However, the broader point and reason for flagging here is this would suggest a design fault / fail in that particular shoe, as I have never had a similar problem with any other manufacturer and I feel it important to highlight this. Ironically, I have strongly advocated the shoes to friends and playing partners as until they fail they are really rather good shoes but, if you'll forgive the pun, that is the rub, they do appear to fail in this specific area, at least in this model. The fact I added a soft spike pair as a xmas gift is now a decision I fear I will regret...
Brilliant cricket shoes and delivery…
Brilliant cricket shoes and delivery was spot on! Thank you
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