The steps arrived within the stated time, they were well packed and great quality so I was really happy. There were two things that could have been better though, firstly I only got 20cminutes notice... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I haven't received the good as yet but getting hold of someone in sales was a nightmare. I tried numerous times over several days by different channels and literally got nowhere. Only my persistence r... See more
Company replied
Ordering on line was dead easy, no hidden costs, delivery was free they phoned to arrange the delivery and made sure that their lorry would ge able to get to us ok. The paving stones arrived on time... See more
Company replied
We had an unexpected delay on our pavings which required several emails and calls to Kevin. He dealt very quickly and efficiently with my correspondence, always returned my calls and his email replies... See more
Company replied
Company details
Written by the company
Paving Superstore is the only online store offering every major brand of paving for home delivery. Since its inception in 2007, it has aimed to offer an exceptionally broad range of paving with the focus upon price comparison between brands and similar products, enabling you to have the information available to make a well informed choice on the best product for your paving project. Paving Superstore is not biased towards any one brand and therefore you can be assured that you have the widest choice at the best possible prices across the UK. Paving Superstore is not limited to just paving slabs, it also offers walling, cobble setts and driveway blocks in addition to other building materials, so it's a one-stop shop for all your patio and driveway needs. As an added benefit, the customer service team at Paving Superstore is there to assist you at every step of the way. The outstanding support team is knowledgeable in all types of paving material and can offer advice to help you make the best decision for you.
Contact info
Denmark Farm Barn, NR9 4EG, Norwich, United Kingdom
- 0800 002 9910
- info@pavingsuperstore.co.uk
- www.pavingsuperstore.co.uk
3.5
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent
I had really good service and communication from Paving Superstore from the beginning to the end.
21 February 2024
Reply from Paving Superstore
Hi Teresa,
We are so glad you are happy with the service from us and we do hope to be able to help again soon
Paving Superstore
Nice and Easy Website
I found the product I was looking for very quickly and purchased without a hitch
20 April 2024
Reply from Paving Superstore
Hi,
Thanks for reviewing us and confirming you managed to find what you were looking for easily
We hope to see you back asap!
Paving Superstore
Reply from Paving Superstore
Hi,
Thanks for the review :-)
We are glad to hear you like the price and quality of the slabs
Paving Superstore
Great people to deal with
I have used paving Superstore a few times now and they have always been helpful with good products too
28 May 2024
Reply from Paving Superstore
Hi Felipe,
Thanks for leaving a great review - we look forward to helping you again soon!
Paving Superstore
Reply from Paving Superstore
Hi,
We are so glad you like the cobble setts - we would love to see some pictures when you are finished :-)
Paving Superstore
Reply from Paving Superstore
Hi Jeremy,
Well thats all good then ;-)
We look forward to hearing from you again
Paving Superstore
Express Delivery
Paving Superstore managed to get my paving slabs delivered to me next day when I had under ordered elsewhere. I wish I had gone to them first as they were cheaper too!
4 June 2024
Reply from Paving Superstore
Hi,
Thanks for the great review!
It is good to hear you found us quicker and cheaper than other suppliers - it is what we try for :-)
We look forward to seeing you next order
Paving Superstore
Reply from Paving Superstore
Hi Colin,
Thanks for the positive review - we really do appreciate it
Paving Superstore
thistores store very good all right think
this store very good all right think
Enjoy
16 July 2024
Unprompted review
Reply from Paving Superstore
Hi,
Thanks for the review of our website - we look forward to receiving your order soon!
Paving Superstore
Highly recommended
Excellent customer service when we were trying to choose which paving slabs were right for our patio.
Reason for 4 stars is because the slabs we decided upon,very near to the delivery time ordered,paid for and expected were not available due to a supplier issue. We were amazed that the supplier the Paving Store used should be so unreliable
However,full credit to Paving Store who suggested an alternative and waved the additional cost.
Communication for the most part was also excellent. Our paving slabs were delivered as promised on the agreed date and the contact details we had provided duly noted.
Our patio has now been made and we are very pleased with the slabs.
Thank you Paving Store
Happy to recommend
24 May 2024
Unprompted review
Reply from Paving Superstore
Hi Marian,
Firstly, thanks for taking the time to leave such an informative review - we really do appreciate it.
We are very sorry the original slabs you ordered were not available, we do try to keep all stock up to date on the website but in this particular instance we were unaware it had gone out of stock.
We are happy to hear you were impressed with how we dealt with the issue and are now very happy with the slabs you now have.
We will make sure your great feedback on the team gets back to them
We hope to see you back soon
Paving Superstore
Delivery was on time
Delivery was on time. Delivery dropped where we wanted it. Not one slab was cracked or chipped.
17 June 2024
Unprompted review
Reply from Paving Superstore
Hi,
Thanks for taking the time to leave a review, we really do appreciate it :-)
We are so glad you are happy with the slabs and delivery and would love to see some pictures of them installed
Paving Superstore
Great stock
Great stock, good price, and swift delivery! Customer care staff are helpful and responsive. I would recommend and will purchase through Paving Superstore again!
27 June 2024
Unprompted review
Reply from Paving Superstore
Hi Ryan,
We are so glad you have had a good experience, it does mean a lot to us.
Please contact us for anymore requirements you have in the future
Paving Superstore
Reply from Paving Superstore
Hi,
We are very happy to see you had a great experience with us, and thanks for the review :-)
Paving Superstore
Great price, great service
They have a wide range of different types of slabs. I went for porcelain which arrived undamaged and in good time. Driver was excellent and put straight into the garage for me. If I ever pluck up the courage to lay a patio again, I will definitely be using these guys for sure!
4 June 2024
Unprompted review
Reply from Paving Superstore
Hi Ben,
Thanks for the great feedback, we are so glad you had a good experience and hope to hear from you again
Paving Superstore
3rd purchase in 3 months great cleaning…
3rd purchase in 3 months great cleaning products for my patio. Fast delivery good prices.
19 June 2024
Unprompted review
Reply from Paving Superstore
Hi Chris,
We are so glad to hear you have had a good experience with both service and the products you bought
We hope to hear from you again with your next order!
Paving Superstore
Top service
Excellent customer service all of my questions were answered and it was so easy to place my order on the website. My order arrived on time as promised, highly recommend.
11 June 2024
Unprompted review
Reply from Paving Superstore
Hi Hannah,
Thanks for the great review, we hope to see you again soon!
Paving Superstore
Great experience from purchasing my…
Great experience from purchasing my flags from this company. Emailed me throughout delivery was as expected and very well done!!! Ready to buy my next pallet with confidence !! Thanks so much
26 April 2024
Unprompted review
Reply from Paving Superstore
Hi Sarah,
We are really happy to hear the service was as you had hoped and are glad to hear you will be back soon
Speak soon
Paving Superstore
Patio kit
Ordered a patio kit from Paving Superstore, very competitively priced. It arrived on the day specified and was well packed and protected. Everything was just as you would want it to be.
24 May 2024
Unprompted review
Reply from Paving Superstore
Hi Andrew,
Thanks for the great review, we really do appreciate it
Kind regards
Paving Superstore
Really happy with the quality and value…
Really happy with the quality and value of our paving. The customer service has been great, despite some issues with delivery. Overall I’m satisfied and would recommend
21 May 2024
Unprompted review
Reply from Paving Superstore
Hi Lauren,
Thanks for your great review. We are glad you were happy with the customer service but do apologise for the delivery issue that we will take up with the haulier.
Paving Superstore
ordered flags which arrived on time
ordered flags which arrived on time, some were broken and were replaced the next day. Excellent customer service from Amy.
22 March 2024
Unprompted review
Reply from Paving Superstore
Hi Liz,
We are so glad to hear you were happy with the way your breakages were handled and we will pass on your comments to Amy :-)
We hope to speak to you again in the future
Paving Superstore
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