Richard and Chris did a very good job of installing my new boiler, this time last year, and now Richard has just completed its first year check and as expected, all good. Small adjustment made, based... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's always so good to find reliable tradespeople, Richard is one of them. On time and efficient and reasonably priced. Boiler service completed with sound advise about how to make the boiler more e... See more
Good old fashioned professional quality work and customer service to match! From our fist conversation through the entire job, Richard couldn’t have done more to help us out when our hot water faile... See more
We recently had our boiler serviced by a well known large local firm. A few months later we had problems with it. We called Paul Benham Heating and asked their advice. They arrived the same day, diagn... See more
Company details
Written by the company
Established for over 30 years we are a small company specializing in domestic gas central heating systems. We service, repair and install boilers, controls and complete systems. All work is carried out to the highest standards at competitive prices
Contact info
39 Squires Road, TW17 0LQ, Shepperton, United Kingdom
- 01932 568894
- paulbenhamheating@gmail.com
- www.paulbenhamheating.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Paul Benham Heating Ltd
I recently had a new boiler installed by Paul Benham Heating Ltd, and I couldn’t be more pleased with the service provided by Richard and Chris. From start to finish, the experience was excellent.
Both Richard and Chris were friendly, polite, professional, and respectful of my property throughout the installation. They worked cleanly and efficiently, making sure everything was tidied up at the end of each day. The installation was completed on time, with no unexpected delays or issues.
Richard offered clear, helpful advice beforehand, helping me make informed decisions about the boiler and its new location. As part of the install, a new gas pipe was run to the boiler’s new position, and the work was carried out to a high standard.
I would highly recommend Paul Benham Heating Ltd to anyone looking for a reliable, knowledgeable, and courteous heating service. A truly stress-free experience!
It's always so good to find reliable…
It's always so good to find reliable tradespeople, Richard is one of them. On time and efficient and reasonably priced. Boiler service completed with sound advise about how to make the boiler more efficient. thankyou very much
Excellent
Having been a Paul Benham customer for many years I can highly recommend their expertise. Richard is professional, knowledgeable and always has the patience to answer any questions that I have. His work is excellent.
Highly recommended
Highly recommend. Professional, efficient and tidy. Immediately identified and fixed a problem that was causing pipes to shudder that a previous plumber had failed to diagnose despite multiple visits and much expense. So glad I found this company. Would definitely use again.
Excellent…
I got in touch with Richard as our heating wasn't working properly. He rang the next day to arrange a visit and gave a quote. We arranged a day for the repairs to be carried out and he and Chris arrived promptly. The repairs were carried out quickly and efficiently. Everything was left clean and tidy and there were no extra charges. Richard is a polite and friendly person who I consider extremely trustworthy. I will certainly use again
Knowledgeable, Thorough, Personable, Trustworthy
Alter hot and cold pipework so when the only bathroom is being refurbished, hot & cold water will still be available downstairs. New pipework hidden discretely behind the boiler. Hot water will have less pipework to travel through to the bathroom. Excellent job at a reasonable price.
Richard and Chris did a very good job…
Richard and Chris did a very good job of installing my new boiler, this time last year, and now Richard has just completed its first year check and as expected, all good. Small adjustment made, based on my user experience, which will reduce my gas bill. Area left clean and tidy. All my questions answer fully and without hesitation. Will use Paul Benham Heating Ltd. for any future work.
First class company
We were recommended Paul Benham Heating by a friend as we had numerous problems with our central heating. Our central heating pipe work under the floorboards which was about 50 years old was leaking in various places. Richard and Chris replaced all our pipe work ground and first floor. As our boiler was very old he also replaced this with a new one in a better location. The work was carried out very professionally with as minimum inconvenience to ourselves as possible. We would fully recommend Paul Benham Heating and were very lucky to have found two professional and knowledgeable people.
I had a great experience with Paul…
I had a great experience with Paul Benham Heating Ltd. They arrived exactly when they said they would, which is always appreciated, and carried out the work efficiently and professionally. Everything was done to a high standard, and they left the area clean and tidy. It’s clear they take pride in their work. Highly recommended for anyone looking for reliable and skilled plumbing services.
Recommend Paul Benham Heating
This was first time I used this company - I needed a radiator moved, replacement radiators and a had a radiator that was t working. Richard responded to my enquiry very promptly and arranged a site visit within days. He gave some advice and provided a quote and Chris carried out the work a week later. Both Richard and Chris are very friendly, polite and professional and carried the work out to a high standard - also clean and tidy. The quote was also the final price - no extras. Having had disappointing results with British Gas recently - I would have no hesitation in recommending this company.
Richard is a first class engineer
Richard is a first class engineer, he is very knowledgeable and helpful.
Excellent service
Work done with knowledgeable efficiency. First class engineer.
Second annual boiler service
Second annual boiler service by Richard.
As on previous visits he was friendly and punctual, straightforward and easy to deal with, whilst also once again being informative as to how to get the most from the boiler whilst minimising unnecessary expense. Its a shame not all tradespeople are this easy to deal with!
Have used this firm since 2011 and…
Have used this firm since 2011 and service always excellent. Boiler controller failed Sunday night - fixed Monday afternoon - you cant beat such service
I've been with the company since its…
I've been with the company since its inception and have always had prompt, efficient and reliable service, including rapid response to the odd emergency. Would highly recommend Richard.
Amazing Emergency Service
Richard services our boiler annually, but I called him this morning when we could hear water gushing under the bath but had no water in the taps. Amazingly he came straight round before a booked job to sort it out for us. He discovered the problem (bad workmanship by fitters when bathroom was renewed had finally given way), did a quick fix, then returned after his booked job to complete. Will return in a few weeks to check how the saturated area under the bath has dried and what, if anything else, needs to be done. Such incredible service - we cannot thank him enough.
On time and friendly
Richard installed our boiler and this was its 3rd annual service. He is always helpful, conscientious and takes care in his work.
New boiler in a second floor flat!
Just had a new boiler fitted in a second floor flat by Richard and Chris. Both very professional and did an excellent job.
Richard has maintained our boilers in our two properties for ten years, I cannot recommend him highly enough! My daughter used him recently to install a new boiler in her new home and was also pleased.
Annual boiler service
I have just had my boiler serviced by Richard from Paul Benham Heating. Richard always does a very good job. He is a clean, neat and tidy worker. Can always give you time for any questions you might have.
Boiler service satisfaction
Just had my boiler serviced by Richard and yet again the service given is top notch. Friendly, clean and informative and a service to be trusted. Great advice given and could not be happier.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








