Paul Benham Heating Ltd Reviews 

278
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Richard and Chris did a very good job of installing my new boiler, this time last year, and now Richard has just completed its first year check and as expected, all good. Small adjustment made, based... See more

Rated 5 out of 5 stars

It's always so good to find reliable tradespeople, Richard is one of them. On time and efficient and reasonably priced. Boiler service completed with sound advise about how to make the boiler more e... See more

Rated 5 out of 5 stars

Good old fashioned professional quality work and customer service to match! From our fist conversation through the entire job, Richard couldn’t have done more to help us out when our hot water faile... See more

Rated 5 out of 5 stars

We recently had our boiler serviced by a well known large local firm. A few months later we had problems with it. We called Paul Benham Heating and asked their advice. They arrived the same day, diagn... See more

Company details

  1. Home Services

Written by the company

Established for over 30 years we are a small company specializing in domestic gas central heating systems. We service, repair and install boilers, controls and complete systems. All work is carried out to the highest standards at competitive prices


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5.0

Excellent

TrustScore 5 out of 5

278 reviews

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5.0

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(278)

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Rated 5 out of 5 stars

Highly recommend Paul Benham Heating Ltd

I recently had a new boiler installed by Paul Benham Heating Ltd, and I couldn’t be more pleased with the service provided by Richard and Chris. From start to finish, the experience was excellent.

Both Richard and Chris were friendly, polite, professional, and respectful of my property throughout the installation. They worked cleanly and efficiently, making sure everything was tidied up at the end of each day. The installation was completed on time, with no unexpected delays or issues.

Richard offered clear, helpful advice beforehand, helping me make informed decisions about the boiler and its new location. As part of the install, a new gas pipe was run to the boiler’s new position, and the work was carried out to a high standard.

I would highly recommend Paul Benham Heating Ltd to anyone looking for a reliable, knowledgeable, and courteous heating service. A truly stress-free experience!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Having been a Paul Benham customer for many years I can highly recommend their expertise. Richard is professional, knowledgeable and always has the patience to answer any questions that I have. His work is excellent.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommend. Professional, efficient and tidy. Immediately identified and fixed a problem that was causing pipes to shudder that a previous plumber had failed to diagnose despite multiple visits and much expense. So glad I found this company. Would definitely use again.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent…

I got in touch with Richard as our heating wasn't working properly. He rang the next day to arrange a visit and gave a quote. We arranged a day for the repairs to be carried out and he and Chris arrived promptly. The repairs were carried out quickly and efficiently. Everything was left clean and tidy and there were no extra charges. Richard is a polite and friendly person who I consider extremely trustworthy. I will certainly use again

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, Thorough, Personable, Trustworthy

Alter hot and cold pipework so when the only bathroom is being refurbished, hot & cold water will still be available downstairs. New pipework hidden discretely behind the boiler. Hot water will have less pipework to travel through to the bathroom. Excellent job at a reasonable price.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Richard and Chris did a very good job…

Richard and Chris did a very good job of installing my new boiler, this time last year, and now Richard has just completed its first year check and as expected, all good. Small adjustment made, based on my user experience, which will reduce my gas bill. Area left clean and tidy. All my questions answer fully and without hesitation. Will use Paul Benham Heating Ltd. for any future work.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

First class company

We were recommended Paul Benham Heating by a friend as we had numerous problems with our central heating. Our central heating pipe work under the floorboards which was about 50 years old was leaking in various places. Richard and Chris replaced all our pipe work ground and first floor. As our boiler was very old he also replaced this with a new one in a better location. The work was carried out very professionally with as minimum inconvenience to ourselves as possible. We would fully recommend Paul Benham Heating and were very lucky to have found two professional and knowledgeable people.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Paul…

I had a great experience with Paul Benham Heating Ltd. They arrived exactly when they said they would, which is always appreciated, and carried out the work efficiently and professionally. Everything was done to a high standard, and they left the area clean and tidy. It’s clear they take pride in their work. Highly recommended for anyone looking for reliable and skilled plumbing services.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Recommend Paul Benham Heating

This was first time I used this company - I needed a radiator moved, replacement radiators and a had a radiator that was t working. Richard responded to my enquiry very promptly and arranged a site visit within days. He gave some advice and provided a quote and Chris carried out the work a week later. Both Richard and Chris are very friendly, polite and professional and carried the work out to a high standard - also clean and tidy. The quote was also the final price - no extras. Having had disappointing results with British Gas recently - I would have no hesitation in recommending this company.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Second annual boiler service

Second annual boiler service by Richard.
As on previous visits he was friendly and punctual, straightforward and easy to deal with, whilst also once again being informative as to how to get the most from the boiler whilst minimising unnecessary expense. Its a shame not all tradespeople are this easy to deal with!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Emergency Service

Richard services our boiler annually, but I called him this morning when we could hear water gushing under the bath but had no water in the taps. Amazingly he came straight round before a booked job to sort it out for us. He discovered the problem (bad workmanship by fitters when bathroom was renewed had finally given way), did a quick fix, then returned after his booked job to complete. Will return in a few weeks to check how the saturated area under the bath has dried and what, if anything else, needs to be done. Such incredible service - we cannot thank him enough.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

On time and friendly

Richard installed our boiler and this was its 3rd annual service. He is always helpful, conscientious and takes care in his work.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

New boiler in a second floor flat!

Just had a new boiler fitted in a second floor flat by Richard and Chris. Both very professional and did an excellent job.
Richard has maintained our boilers in our two properties for ten years, I cannot recommend him highly enough! My daughter used him recently to install a new boiler in her new home and was also pleased.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

I have just had my boiler serviced by Richard from Paul Benham Heating. Richard always does a very good job. He is a clean, neat and tidy worker. Can always give you time for any questions you might have.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service satisfaction

Just had my boiler serviced by Richard and yet again the service given is top notch. Friendly, clean and informative and a service to be trusted. Great advice given and could not be happier.

6 February 2025
Unprompted review

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