Parlez Clothing Reviews 

131
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, brilliant clothing designs, and fantastic fabrics of the items available in their online store. Consumers often highlight the consistently reliable fit, comfortable feel, and quick, efficient shipping services that truly make online shopping a real pleasure. Some reviewers were not happy with sizing mix-ups, receiving completely incorrect items, and navigating complicated exchange processes that required extra effort. A few other people also felt that unexpected return fees and high delivery costs made future purchases discouraging, leading them to avoid ordering again.

What people talk about most

Product

People report positive experiences with product, highlighting the fantastic quality, great fabrics, and... See more

Quality

Reviewers express great satisfaction regarding the product quality, highlighting fantastic fabrics, excellent... See more

Order

Reviewers express mixed feelings about their order experiences, with many consumers highlighting a smooth... See more

Delivery service

Customers had positive experiences with delivery service, highlighting quick shipping and items arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a great experience with Parlez. So much so, that I place another order with them within 2 weeks of each other. The products themselves are of amazing quality. I will definitely be ordering fr... See more

Company replied

Rated 5 out of 5 stars

Had an issue with a hoody having a small rip in it, couldn't clarify whether it was me or it was sent like that. They team was so nice and responded quickly, were able to resolve the issue swiftly, ve... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Parlez a few times now, and they never disappoint. Every item I’ve bought has been fantastic quality great fabrics, excellent craftsmanship, and top-tier design. The fit is always s... See more

Rated 5 out of 5 stars

Fantastic service, brilliant products, discovered Parlez a few years ago and not looked back since.


Company details

  1. Clothing Store

Information provided by various external sources

Parlez Clothing is a UK brand based in Bristol. Inspired by Streetwear, Menswear & Workwear AW16 Brings you a clean selection of outerwear, Sweats, Tees


Contact info

4.2

Great

TrustScore 4 out of 5

131 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(131)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hat arrived not as pictured - poor customer service

Hat arrived not as pictured, contacted customer service. Reply offered no apology, instead a patronising reply 'It is exactly the same design but has a more subtle use of colours to reflect the autumn season' - as if it's completely normal to override a customer's colour choice to mark the changing of the seasons.

25 September 2019
Unprompted review
Parlez Clothing logo

Reply from Parlez Clothing

Hi Mike

Our apologies, we had just launched our new range and we were in the process of updating the images to the new products.

Rated 5 out of 5 stars

Cannot recommend enough!

Cannot recommend enough!

Unfortunately my parcel went missing. I messaged the help email on the website and within 30 minutes I had a response, they contacted dpd to find out what had happened, offered me a replacement and posted to arrive the next day.

Fantastic service is an understatement along with really high quality clothes. T i ordered is comparible to Carhartt quality.

Special thankyou to Will for sorting it all out so easily!

29 June 2019
Unprompted review
Rated 2 out of 5 stars

Poor quality and average customer service

first order I made with parlez was wrong and what I ordered wasn't what I received, when I contacted them about this I had no reply at all. I regrettedly ordered again from them as I was really impressed with their latest hoodie however after a day the stitching started to undo and in fact whilst the materials were great quality the finishing was fairly poor.

15 September 2017
Unprompted review
Show reviews in all languages. (131 reviews)

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