Parkingeye Reviews 

Crooked Company, Daylight Robbery

These lot are just scam artists, absolute garbage. Went to park, they only allow you to pay via their website or app, both of which dont let you enter a location. I was there 6 minutes, got a fine, appealed and it was rejected. Total frauds.

Absolutely awful experience with ParkingEye in Clacton. One of the payment machines was completely out of order, with the screen clearly showing it wasn’t working, yet they still issued a parking charge notice. I provided timestamped photographic evidence and explained the situation honestly, but they ignored common sense and pushed ahead anyway.
The car park was poorly lit at night, making it difficult to even see alternative machines or signage properly. Instead of acknowledging their own equipment failure, they blamed the driver for not magically finding another way to pay.
What’s most frustrating is the complete lack of fairness or discretion. It feels less about managing parking and more about extracting money wherever possible. Even after showing evidence, they continued pursuing the charge aggressively.
Would strongly advise anyone parking here to be extremely careful and document everything. Terrible customer experience and zero understanding when genuine issues occur.

I would give zero stars if possible.

ParkingEye are on a par with the notorious plumber on here for scamming — the difference being that the plumber backed off before things went any further.

When companies choose to operate outside even basic Geneva‑Convention‑level standards of fairness, they shouldn’t be surprised when the response takes on a no‑prisoners‑taken approach.

Parking eye should be held accountable, for the money they are taking from people who genuinely have not committed the charge they apply for, I had broken down in my car in the home bargains and range car park in Sutton in ashfield, RAC came out and couldn't starty car they then push started me to get it going out of the car park, I then went in to see the manager and explained I had broken down he took my details and said if any letters come he can get them cancelled, so I took the letter from parking eye they took the reference number and my number plate and said they will put it through and cancel it as it was a breakdown, 4 more times I did this, each time details taken and said to ignore as they have done it through the shop, I then received a court letter I took this in they did it again, and them I send parking eye a letter and details of RAC breakdown I heard nothing back, 5 months later I receive a letter from court I was supposed to fill in, at the time I was in and out of hospital with my daughter with her epilepsy, and tests, so I forgot to send it 1 month later ccj against me I have to pay £237 to cancel it off my credit score or pay £300 plus to get it cancelled through court. And they ignored response to the other letter too that I sent, I have sent another today by signed mail.

I went to the hospital several times to visit my husband and each time I paid my parking the day of the 14 /04/26 I went and paid my ticket£ 6.40 for the duration I was there all fine asked for a receipt but the machine had none to issue one week later I got a fine I paid on my card so I sent all the information they requested from the bank showing the date and that it was paid i got a reply stating that my appeal had been not granted as not enough evidence that I had paid but it was my bank statement with the time and the date of paying I HAVE SINCED PAYED THIS BUT IM NOT HAPPY THAT THIS HAPPENED WHEN CLEARLY HAVE ALREADY PAID SO ENSURE YOU MAKE SURE YOU GET A RECEIPT OF SOME KIND OR PICTURE AS SENDING A STAMENT FROM YOUR BANK IS NOT GOOD ENOUGH FOR THEM RIP OFF BIG STLYE NOT HAPPY .

Stayed 11 minutes over my time even though I have a permit for 5 hours stay (I used less than 2). Turns out I didn't have a permit for my permit. Appeal was rejected due to lack of evidence despite being sent the exact evidence showing my permit. Surrey Park gym

The fact that £50 is the discount payment for 11 minutes over time in a crowded car park that took over 5 minutes to get in and another 5 minutes to get out of is made worse by the fact that the full charge after 14 days is £100.
Plus, if you appeal the discount does not apply if you are found to be liable for the charge. So there is no incentive to appeal. It is hard to prove the car park is so crowded that there are queues everywhere to find spaces. Parkingeye would not take account of this because it does not judge how long you are parked for.
So I paid the fine but will be making sure people are aware of this.

laughably corrupt. took my mother to appointment for suspected cancer, paid parking for 2 hours, payment has come out of my account 2 days later, parking eye systems not registered the payment therefore fine received. appeal made, unsuccesful

I was at a hospital appointment on a Sunday. It was completely unclear how and where to pay for the parking and there was no-one to ask. As a result I have a parking fine of £100 which I consider outrageously high.

Absolute fraudsters
Those companies should not exist and should be investigated for trying to extort money from people who are legally parked

Scammers, usless liars

Damaged my car and refused to deal with it the my insurance company has dealt with it hopefully they take them to court and deal with it, states didn’t have a blue badge right under where the placed the “invoice” was a blue badge perhaps they should’ve gone to specsavers and as normal the appeal got rejected by them even though they own picture shows it

I would really have liked to award no stars but this is not an option offered.

This company demanded a penalty payment and falsely accused me of parking in one of the areas they watch, when I had absolutely and correctly paid the fee with the payment recorded on my bank statement.

A curt letter, without apology or explanation, has since cancelled this charge.

I will seek to avoid parking anywhere where this company is involved in the future.

If I could rate this company at no stars I would!!
Total crooks…..
Shopped at Aldi Pershore followed all instructions and got a fine…..
Appealed it and it was dismissed by Parking Eye - was advised at had 14 days to pay £40 or it would increase to £70….
Paid as no other option mentioned however appealed again via POPLA who I was advised is Parking Eyes appeals ombudsman firm only to be advised by POPLA because I’ve paid the fine I can now longer appeal…..
Disgusting!
I’ve written to Aldi head office as it’s absolutely disgraceful customers are being fined like this and quite honestly like all other individuals are stating on here - it’s a money making scheme with little hope in having fines dropped or appealed…..
They must be earning a fortune……

I’m a paying Surrey Sports Park member entitled to 5 hours free parking, yet ParkingEye issued me multiple £80 charges for visits of only 1 hour 40 minutes while attending my children’s lessons.
Everyone gets 90 minutes free, and I was only 10 minutes over that, but still well within my member entitlement.
The issue? I hadn’t registered for AutoPay.
Even though I had a valid and active permit, they treated me as unauthorised purely because I hadn’t provided bank details.
So effectively, “free parking” is only available if you hand over financial data — otherwise you get fined.
This is disproportionate, misleading and driven by system technicalities, not actual parking behaviour

Even worse, Surrey Sports Park / University of Surrey refuse to intervene, despite this affecting their own members.
Very poor experience. I would strongly question why the University partners with a company operating like this and has only 1-star reviews from 4k people on trust pilot.

I would give no stars if I could,
Parked at James Cook in one of my work vans with very similar registration numbers, I inputted the reg from my other van with 2 different digits, my mistake I know but I paid £3.60 for 1 hour and 5 minutes, sent them a photo of the receipt but it got rejected, absolute scam, James Cook should bow the heads in shame letting these look after the parking

It's pretty obvious that parking eye is taking advantage of many people who are genuine, and they know it. I too have been refused my appeal even though the machine wasn't even on and the app said we didn't need to pay for the time we were there. The carpark wasn't even finished working on . They love to scam people and don't care that they do either.

Recieved a for parking 4 weeks after the event. I no longer had the parking ticket as the car had been valeted in that time. The evidence of payment should however be on their system as the reg was entered onto their machine. The machine would not accept card payments and I had to use cash, so no evidence of my own. The issue date of the letter was 10 days before receipt so almost timed out on the 'grace period'. Due to other family pressures I simply didn't have time to an appeal. Rip off company who don't even provide adequate information in the notice. Notice stated I had either not purchase a ticket or had over stayed, so which was it. Neither as I paid for a full day is the truthful answer,

Con artists.
We scanned my wife's blue badge at James Cook Hospital. According to the sign by the machine we did not have to scan again for a year. PCN issued for next 2 visits. Both appeals regected due to "insufficient evidence" the second appeal even had a photo of the screen showing we had scanned the card and didn't need to pay!
The matter is being taken up by the hospital along with a huge backlog of other victims.
Fraud on an industrial scale.