Banner for Parker Prestige

Parker Prestige Reviews 

1,074
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff members are extremely polite, knowledgeable, and helpful throughout the entire purchasing journey. Consumers appreciate the relaxed, pressure-free environment which makes buying a vehicle stress-free and straightforward. Some people were satisfied with the excellent after-sales support provided when handling minor vehicle adjustments. Buyers also noted that the cars matched their advertised descriptions perfectly and were delivered in immaculate condition. People often mention that the communication is prompt and transparent from the initial inquiry right through to handover. Reviewers strongly recommend this business for anyone looking for quality vehicles and reliable service.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, polite, and friendly approach... See more

Service

Clients share deep satisfaction with the service, praising the smooth transactions and helpful, professional... See more

Product

Reviewers highlight positive aspects of product quality, noting vehicles are presented in immaculate showroom... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth, stress-free, and enjoyable... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and lack of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a BMW Z4 from Parkers Prestige Limited in Richmond North Yorkshire. We dealt with Craig from start to finish with the transaction who was professional, polite and very frie... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,074)

291 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent overall service

Excellent overall service! I received a ‘fair’ part exchange against a newer car & was dealt with by Tony , a no-nonsense speaking nice guy . Many traders will not entertain an issue after driving off the forecourt however a minor issue with a paint defect was dealt with professionally & fairly by Tony & the team when not really obligated to do so . In a nutshell , if you want to purchase from a trusted dealer, go with these guys.!

4 February 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you were happy with the overall service, the part exchange, and the straightforward approach Tony provided. Looking after our customers properly, even after the car has left the forecourt, is something we take very seriously!

Thank you for choosing Parker Prestige, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

A Smooth Car Purchase

I am very happy with my car purchase from Parker Prestige. The BMW X3 was accurately described on Autotrader, and Craig answered my questions promptly about its condition and features. We felt very welcome when we visited Richmond to pick up the car. A couple of minor blemishes were quickly dealt with, and we are delighted with the car. The whole process was conducted professionally and in a friendly manner. I will certainly be looking at Parker Prestige’s stock when I am considering the replacement of my other car.

29 December 2025
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you’re very happy with your BMW X3 and that it was exactly as described. It’s great to know Craig was able to answer your questions promptly and that you felt welcome when visiting us in Richmond. We look forward to welcoming you back when the time comes to replace your other car.

Rated 5 out of 5 stars

I've recently bought a pristine Audi A5…

I've recently bought a pristine Audi A5 from Parker Prestige, the car was exceptionally well presented and the service from Tony was fantastic, a true gent and super helpful. It is clear from all of the 5 star reviews they offer a great service and when you visit the showroom you can see they have the best of the best stock.

24 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear you’re happy with your Audi A5 and that Tony provided such fantastic service. We appreciate that you chose us to buy your new car from, and hope you enjoy it. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Thank you to Craig and the team for an…

Thank you to Craig and the team for an efficient, friendly and positive buying experience. Would highly recommend Parker Prestige.

31 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear Craig and the team provided you with an efficient, friendly and positive buying experience. We hope you’re enjoying your new car, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Mercedes A-Class A35 AMG

I recently purchased an A35 from Parker Prestige, the whole purchase was so smooth and Jack was amazing throughout! Would definitely reccomend the dealership to anyone - we travelled over 200 miles and would do it again in a heartbeat! Thank you so much for everything!

10 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear the whole purchase process was smooth and that Jack looked after you so well throughout. Travelling over 200 miles is a big commitment, so it means a lot to know it was worthwhile and that you’d happily do it again.

Rated 5 out of 5 stars

BMW X5 3.0L M sport x drive

Nathan and the team were amazing and so professional. Delivered the x5 to my house bang on time and is exactly how they said it was, immaculate and looks amazing. Would highly recommend this garage to everyone. Will definitely go back when I fancy a change.

1 February 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

It’s great to know you were pleased with the condition of the vehicle and the overall service.

Thank you for your recommendation! We look forward to welcoming you back when the time comes for your next car.

Rated 5 out of 5 stars

Excellent service

Excellent service from Tony. Car is in immaculate condition. This is the 2nd car I have had from Parkers and they are always a pleasure to deal with.

30 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your continued support and for taking the time to leave such a great review. We’re delighted to hear that Tony once again provided excellent service and that you’re pleased with the immaculate condition of your car. It means a great deal to us that you’ve chosen Parker Prestige for a second time.

Rated 5 out of 5 stars

Unbelievable service from Parker Prestige!

Had the pleasure of Tony helping me out , with purchasing new BWM , and his help was absolutely above and beyond, I couldn’t fault the service from him and the rest of the guys at Parker prestige.
Loverly people and a real attention to detail.
Will be using Parker Prestige again !
Thanks Tony !

29 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear that Tony went above and beyond to help you with your BMW purchase and that you were pleased with the service from both him and the wider team.

Thank you for choosing Parker Prestige. We really appreciate your trust and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Parker Prestige

Both jack and Craig were amazing guys to deal with from the initial email to handover
I traveled 660 miles round trip as they met all my expectations and all the paperwork was done prior to me arriving.
The whole experience was 2nd to none and if they have another car I’m interested in would travel the distance and time again they were that good, not forgetting my purchase
We’ll done and thank you

24 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re truly delighted to hear that Jack and Craig made the whole process so smooth from initial enquiry through to handover, and that everything was prepared for you ahead of your arrival. Making a 660-mile round trip is no small commitment, so it means a great deal to know we met your expectations and that the experience was worth the journey.

Rated 5 out of 5 stars

I had a great experience with them

I had a great experience with them. They were very transparent, no messing about and kept it professional. We dealt with Tony from start to finish and he wasn’t a pushy salesman and went straight to the facts and figures and we got the deal done with no issues. I’d highly recommend them

28 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re pleased to hear that your experience was transparent, professional, and straightforward, and that Tony was able to guide you through everything clearly and without pressure. Thank you for your recommendation and for choosing Parker Prestige.

Rated 5 out of 5 stars

We Recently bought a Range Rover from…

We Recently bought a Range Rover from Parker prestige with the help from Tony,

really quick & smooth service. Sorted everything for us & has been a great help after sales making sure we are happy with our purchase. Highly recommend!

9 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to leave such a great review.

We’re delighted to hear that your Range Rover purchase was quick and smooth, and that Tony looked after you so well both during and after the sale. Providing strong aftersales support is just as important to us as the buying experience itself!

Rated 5 out of 5 stars

Fantastic experience love my Mercedes…

Fantastic experience love my Mercedes amg A35! Jack was professional, friendly and extremely helpful, look forward to using Parker Prestige again in the future! Thanks for everything!

17 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review! We’re delighted to hear you’re loving your Mercedes-AMG A35 and that Jack made the experience so positive from start to finish.

Rated 5 out of 5 stars

Great experience

Great experience. Overall, deal was complete with minimal effort. As being miles away jack was super supportive with any questions and videos of the car. Guys at the unit are super friendly and made everything easy.
Thanks again Jack for your help ‘n

12 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear that everything was completed with minimal effort and that Jack was able to support you so well from a distance with videos and clear communication. It’s also great to know the team made you feel welcome and kept the process easy and straightforward.

Thanks again for choosing Parker Prestige!

Rated 5 out of 5 stars

First class

Excellent experience from start to finish. Fair trade in deal, car delivered exactly as described and when they said they would. Tony was extremely helpful with everything from V5C to swapping private plates. Highly recommended.

14 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your recommendation and for choosing Parker Prestige. We hope you enjoy your new car and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Purchased a M3 competition from Tony…

Purchased a M3 competition from Tony and the team at Parker Prestige.
Overall a great experience from start to finish and would 100% recommend any potential purchaser to pay them a visit as they have a great selection of cars at all price points. 😊

24 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you had such a positive experience purchasing your M3 Competition and that Tony and the team looked after you so well from start to finish. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

My experience with the company has been…

My experience with the company has been amazing, this was because of all the help from Nathan. I am loving my car and I’m so grateful for all the hard work that has been put into the car, I would definitely come back again

23 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

It’s great to know you’re loving your car and that the preparation and effort from the team was appreciated.

Thank you for choosing Parker Prestige. We truly value your recommendation and would be delighted to help you again in the future.

Rated 5 out of 5 stars

A huge thank you to Tony for all his…

A huge thank you to Tony for all his help when i purchased the S3! Really great communication skills and very friendly.

19 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We are delighted to hear you had such a positive experience purchasing your S3.

Thank you for choosing Parker Prestige, and we hope you enjoy every mile in your new car. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Love this company

Love this company. Straight forward to deal with, professional and polite with no hassle. I have recommended to my friends if selling a prestige car. I have used them twice now with no regrets. This is my go to company for selling my cars.

19 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your continued trust and for such a fantastic review.

We are genuinely grateful that you have chosen to use Parker Prestige more than once and that each experience has been straightforward and positive.

We look forward to seeing you again whenever you are ready to sell or change your car.

Rated 5 out of 5 stars

I first spotted the car on TikTok and…


I first spotted the car on TikTok and messaged Nathan on a Friday evening, not expecting a reply until the next day. He called me back within minutes, which was a great first impression.

I viewed and purchased the car the very next day. Nathan was easy to deal with, friendly and never pushy, making the whole experience smooth and stress free.

Communication via WhatsApp was straightforward throughout, and I would definitely use them again in the future.

17 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to leave such a positive review. We are delighted to hear that your experience from first contact through to collection was smooth and stress-free.

It is also great to hear that our use of WhatsApp helped make the process straightforward and convenient for you.

Thank you again for choosing Parker Prestige and for your recommendation.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a fantastic car buying experience at Parker Prestige, and I can’t recommend them enough. From start to finish, the process was smooth, transparent, and completely stress-free. My salesman, Nathan, was outstanding—knowledgeable, professional, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident every step of the way. If you’re looking for a high-quality dealership with top-tier customer service, ask for Nathan at Parker Prestige. You won’t be disappointed.

16 January 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you very much for taking the time to share such a detailed and positive review.

Thank you for your trust in Parker Prestige. We wish you many enjoyable miles in your new vehicle and look forward to welcoming you back in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look