Parkdean Resorts Reviews 

I found negotiating there website was fairly straightforward and found a holiday that suited my needs.

We paid extra to be pitched side by side,which if I book and specifically ask for two pitches then I think that’s unfair to charge again! the tent next door was partially on our pitch and our other pitch was on the other side, kids kept setting off the fire alarm right next to us in the toilet block and it went off for far too long, we had babies with us and fights breaking out at 1.30 in the morning we didn’t have the most enjoyable stay this time.

Fantastic site accommodation and location was brilliant. All staff friendly and helpful. Entertainment was very good. Outdoor pool was lovely and clean smaller pool warm and a lovely depth for the little ones bigger pool fabulous for cooling off and having a swim. Food in the restaurant was very good.

Booking online was easy and straight forward. Only could not pay by debit card which was a bit annoying. Unable to comment on the park as do not arrive until October

My colleagues had an issue with the shower during their stay at Parkdean Resorts, Eyemouth. Unfortunately, they raise the issue with a member of the out of hours team but this was not resolves and therefore they asked that I contact someone on site to get this fixed. I also found it extremely difficult to speak to someone on site by telephone to report the problem and seek assistance.

The issue itself was disappointing, but the difficulty in getting through to a member of staff made the situation more frustrating. I would have expected it to be easier to contact someone on site when there is a problem with the accommodation.

I am leaving this review based on my experience and would hope that Parkdean Resorts can improve the process for guests who need to report issues during their stay.

All the staff were super friendly and helpful. Park was lovely. The only downfall was the toilet seat in the caravan was absolutely filthy.

The site was tidy. The caravan we stayed in was as clean as it could be considering how much they are used. My only gripe was we were near the maintenance buildings and every morning the would start up there very noisy diesel John dear trucks. This went on through the day. Surely would be better with electric vehicles.

Easy enough to book online. Unfortunately they dont take mastercard or any credit cards. Also although it says you can add assistance dog during booking. No option.

Very easy an quivk to book.

Easy to find what we wanted and quick to completed booking.

Stayed at Lower Hyde on the IoW in July 2026. Some aspects were OK but no better. Our caravan was mostly clean inside although the mattresses did have some stains. Matress protectors are not used, just a single thin sheet so its quite unhygienic. Similarly no pillow protectors, just a thin case so best bring your own bedding. The decking outside the caravan looked like it hadn't been cleaned in a while and meant dirt came in on our shoes all the time.
Entertainment on site was OK, the kids seemed to enjoy it. However, customer service at this site is absolutely diabolical (with the exception of Tegan in the entertainment team, who was brilliant). Beware of issues with the activity booking app telling you its at Lower Hyde, when in reality its at the other site. They were 'unable' to refund the activity after being passed around reception, lifeguards, reception again, entertainment team.... luckily Tegan kindly offered to put on an extra session so the kids didn't miss out. I dread to think how the management at this site respond to serious incidents or complaints as they are completely incompetent and the strategy seems to be send you off to find another team to deal with issues!
Food and drink were mediocre on site at best, and expensive. Luckily Lidl is a short walk away.

I've been on this holiday park many times in different locations and never had a problem staff always welcoming and friendly
Some sites are better than others nit that's my opinion
Over all good value

Everything and terrible/horrifying.tummel valley I wouldn't recommend to no-one etc.

Disappointing standard for a Gold Premium caravan

We recently stayed with Parkdean Resorts at St Minver and, while the booking process itself was straightforward, the actual accommodation was very disappointing for the price we paid.

We booked a Gold Premium caravan expecting a good standard of cleanliness, comfort and maintenance. Unfortunately, on arrival we found several issues, including a mouldy oven glove, damp carpet, crumbs under the toaster, a dirty TV screen, and oven trays that were greasy, dirty and covered in burnt-on food. The decking table was also very dirty, and the iron had burn marks which had stained our white/light clothing.

There was also an issue with a kitchen door that had been poorly installed, leaving a gap at the bottom. Our child ended up trapping their finger in it, which was particularly concerning.

We reported the issues and some were addressed the following day, which we appreciated. However, the fact that we had to raise so many basic cleanliness and maintenance issues in the first place really took away from our holiday.

For the price of a Gold Premium caravan, we expected a much higher standard. Unfortunately, the accommodation did not feel like the quality we had paid for and this has left us disappointed with our Parkdean Resorts experience.

Great beach, lovely pittoresque walks and peaceful atmosphere. However the playground is a mess, hidden, broken not entertained, it would be great to have it near the showroom to have a sea view. Very narrow / difficult access to most of the caravans on the second level / third level, we came with our van nearly got rolled over.

Made us upgrade to a caravan (which was a lot more money) as we were not allowed to have our tentbox on our T5 van (which is not a camper or commercial van just a transport van) but when we got to site there were commercial/transport vans everywhere and in the touring area there were several campervans with tents in the same pitch (so 2 accommodations which again they said were not allowed) and motorhomes with vans as well on the same pitch. Double standards and clearly head office telling you one thing and parks doing something else!

Where do I start
Lower Hyde holiday park iow
Was promised a caravan close to the main complex due to disability's this was not the case , was promised a freezer for medical supplies this never happened!
Silver caravan this was a joke it was ready for the grave yard absolutely filthy dirty curtains hanging off and the mattress was like a marshmallow !
Both the swimming pool complex was dirty we went swimming for 4 days a Landguard there was the same clump of hair on the side of the pool for the 4 times we went swimming the toilets also dirty .
We paid a lot of money for this hoilday and feel very let down by Parkdean avoid appely 19 when booking !
I look forward to hearing from Parkdean where I will be happy to
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Was absolutely discussed at having to supply formal identification. No mention of this at any point before I paid the money.
I would not have booked as a matter of principle

Easy to book
Friendly helpful staff
Great location easy to get to

The food drinks & cocktails & entertainment on site are really good.