Park Cameras Reviews 

18,141
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of products, often finding items, especially used ones, to be accurately described or even better than expected. People frequently highlight the fast and prompt delivery service, noting that items arrive quickly and are very well packaged. The company's service is also highly regarded, with many appreciating the knowledgeable staff, fair pricing, and efficient processes for both purchases and trade-ins. Reviewers find the prices competitive and fair across an extensive range of products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as "like new," "mint," or... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Price

People report positive experiences with price, often finding quotes and prices to be significantly better and... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,141)

1,445 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a used Canon D5 MkIV from…

Purchased a used Canon D5 MkIV from these guys. Great service, very prompt delivery, accurate description of camera body (immaculate). So 5*, nothing less.

12 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I found a used zoom lens for my Lumix…

I found a used zoom lens for my Lumix camera and it was reasonably priced and in great condition. The delivery was FOC, as I was in no particular hurry for it. It arrived before the due date I was given. Very happy with my purchase and the great service I received.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Always a good service

I've purchased a number of times from Park Cameras, so I thought I'd leave a review because every time I have used them, their kit has been competitively priced, and their service and postage friendly, quick and easy.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Quick and efficient service

Had the camera in stock at a competitive price and delivered it quickly and efficiently.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Park Cameras are very reliable

Park Cameras were first class when I was selling my Nikon equipment. The process from start to completion went very smoothly due to good customer communications via emails. I was very happy with the outcome and felt a valued customer.

10 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great service and value for money

Great service and value for money. Bought a used camera for my son and it looks and works like new.

22 December 2025
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Purchased a used OM Systems 60mm macro…

Purchased a used OM Systems 60mm macro lens. It arrived free delivery within 24hours of placing order. The item was well packaged and although rated as ‘Excellent’ it looks as good as new to me - complete with correct hood and manuals. Saved quite a bit compared to buying new. Overall extremely satisfied with the company and its service.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Fast delivery of my items

Fast delivery of my items, which arrived well packaged. Couldn't ask for more.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Park is my preferred photographic…

Park is my preferred photographic supplier. The system is prompt and
efficient, and the staff courteous and helpful.

12 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Top rate! Thanks

Very helpful answering my questions. Very swift turnaround of the order. Arrived first thing the next day. Well protected. Really loving the lens which seems in excellent condition.
Thanks ... I will be back

20 May 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Highly recommended...

I've bought a few cameras and lenses from Park and they have always been extremely friendly, helpful and professional. They've always been flexible on the price and have offered next day delivery. I would highly recommend them to anyone, especially those looking for high end quality kit as they describe them very accurately. Impossible to fault and I'll no doubt be buying more kit from them in the future.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Really simple to upload my kit and…

Really simple to upload my kit and identify it, the team were happy to answer my questions and the price received was as expected and quickly received. Kit collected form the door which was super convenient - a positive experience all round.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Hassle free and competitively priced trade-in

Hassle free trade in of a mix of used gear including Canon EF lenses, Canon DSLR and a very well used Nikon FM. Assessment of the gear is fair, collection / drop off is pre-booked and payment was prompt once the in-store assessment was complete.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Park cameras, another great experience

Park cameras sent me a email saying this used lens was back in stock. Lens came as described, well packaged and next working day delivery
Another good purchase from Park Cameras

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Best team, best prices

Andy and team aren't only incredibly nice and efficient to speak with but they have the most competitive prices around. Always a pleasure!

9 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Andy, he will be delighted that he was able to help.
Chris & Used team.

Rated 5 out of 5 stars

Great knowledge and always made to feel welcome

The staff are always extremely helpful, polite and knowledgeable whenever I have visited the store in Burgess Hill. My last visit was to trade in some camera equipment and Dan was very helpful about booking it in to be assessed and valued. Park Cameras are always a default choice of camera shop any time I wish to get hands on with new kit prior to purchasing.

7 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Dan, he will be delighted that he was able to help.
Michael & Burgess Hill team

Rated 5 out of 5 stars

Excellent service

Selling an old camera could not have been easier! From requesting a quote online to sending it off for appraisal, the whole service was very quick and I was kept updated by Andy from the Used Team the entire time.

I received the payment about a week or so later (a better quote than competitors offered) and they even kindly disposed of the camera bits that were too damaged to accept.

All in all a great experience and I will definitely be a returning customer.

6 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Andy, he will be delighted that he was able to help.
Chris & Used team.

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