Park Cameras Reviews 

18,140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often finding items in excellent or like-new condition, even for used gear. The delivery service is frequently highlighted for its speed and efficiency, with many receiving items next day or even sooner, well-packaged. The overall service, including helpful and knowledgeable staff, contributes to a great experience. Reviewers appreciate the competitive and fair pricing, both for purchases and when selling equipment. The process for selling or trading in used gear is often described as smooth, with prompt assessments and convenient collection options. Many consumers express repeated satisfaction and loyalty, making the company a preferred choice for their photography needs.

What people talk about most

Product

Users describe positive interactions with product, often noting that items arrived in excellent or... See more

Delivery service

Consumers find delivery service to be excellent, with many reviewers consistently praising the speed and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Price

Customers consistently note positive experiences with price, often finding items at good or fair prices, with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently pleased with the condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

If your camera kit is in reasonable condition (has not been abused cosmetically and is in good working order) then Park will quote a price and do most of the work of arranging shipment on your behal... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,140)

1,444 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service and excellent product

I ordered a Wandrd backpack on a Saturday afternoon and it was delivered 16 hours later on the Sunday morning.

The pack back is just what I wanted and the very quick delivery was amazing! Such good customer service. I will definitely be ordering from Park Camareas again

13 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Well chuffed

Camera arrived next day excellent condition for a used camera and the price was good definitely buying from park cameras again the customer service was second to none and very easy to get through to them plus their delivery is excellent 👍

12 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

They go the extra mile…

They go the extra mile to make you feel comfortable with what can be financially pretty significant purchases!

18 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Camera sale

Had a quote for a camera that I’d used very rarely.
I considered the condition to be as new, but Park Cameras said it showed signs of a little ware, however they did reduce the quote but only by £16.00.
I would have liked photos of the areas that they said showed ware but I was still satisfied with the price offered. I could have probably received a better price selling privately but this was the easier option for me.
They said payment would be in my account within 3-5 days and it was. Experience was positive and would use again.

10 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and feedback.
Chris & Used team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, and quick on delivery. Excellent price too!

30 March 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

A very hassle-free process

A very hassle-free process. Speedy communications, and I was paid exactly as quoted - very pleased, so I have sent two more items for trade-in.

15 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. As described. well packed. Happy customer.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Very easy to deal with - Very approachable too

Easy to talk to and very understanding with service second to none. More retails like this please.

Very pleased with lens and mic which came fairly quickly and extremely well wrapped and protected.

Will be using Park Cameras again, definitely.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

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