Park Cameras Reviews 

18,111
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often finding items in excellent or like-new condition, even for used gear. The delivery service is frequently highlighted for its speed and efficiency, with many receiving items next day or even sooner, well-packaged. The overall service, including helpful and knowledgeable staff, contributes to a great experience. Reviewers appreciate the competitive and fair pricing, both for purchases and when selling equipment. The process for selling or trading in used gear is often described as smooth, with prompt assessments and convenient collection options. Many consumers express repeated satisfaction and loyalty, making the company a preferred choice for their photography needs.

What people talk about most

Product

Users describe positive interactions with product, often noting that items arrived in excellent or... See more

Delivery service

Consumers find delivery service to be excellent, with many reviewers consistently praising the speed and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Price

Customers consistently note positive experiences with price, often finding items at good or fair prices, with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently pleased with the condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

If your camera kit is in reasonable condition (has not been abused cosmetically and is in good working order) then Park will quote a price and do most of the work of arranging shipment on your behal... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,111)

1,414 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found the experience of trading in my…

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a return label by email, I printed it off and completed the paperwork attached, all completed. Parcel dropped off at DPD local drop-off point. It arrived at Park Cameras and was evaluated within a few days. A final offer was made, I accepted and a BACs transfer to my bank account was made. One lens had damage that I was unaware off and returned. I found Park Cameras to be fair and honest in their appraisal. 5/5 experience! Thank you.

30 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, sending out on the weekend so it arrived on the Monday. Impressive! Price was on par with other competitors, but Park Cameras had stock!

29 June 2026
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Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I went to the London showroom on…

I went to the London showroom on Saturday as they had an event on with all the leading brands there and some talks from professional photographers. And with the view of may be upgrading my current camera equipment.
Well must say after a frosty start from the manager (under it probably) and a short chat with the canon representative I was handed over to Ian a sales consultant who was excellent. He listened to my needs went through some options and he worked very hard to get me the price I needed.
In between talking to him, I went to watch one of the talk (travel) which I had pre-booked
While Ian put together a package of Canon R7 with 18-150 , adapter, two lens filters and a 100-500 L lens and I also trade in an old L lens.
As this was a considered Purchase for me when he come back with a price I went for a coffee to think it over, the price was right and Ian’s and David help when I went back I went with it.
Going back this weekend for a new camera bag now 🤦‍♂️.
Thank you Ian and David
Cheers
Jason

27 June 2026
Unprompted review
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Reply from Park Cameras

Thanks for taking the time to write us a review, I will pass on your kind comments to Ian & David, they will be delighted that they were able to help.
Dimitris & London team :-)

Rated 5 out of 5 stars

Very pleased with the lens that I…

Very pleased with the lens that I bought which looked brand new and works as it should. Delivery was very quick, thank you.

29 June 2026
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Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great service!


Such a quick service and the camera body was in a much better condition than I was expecting. Extremely well packaged too. Thoroughly recommend this company and they were also the cheapest I could find. A huge "Thank you".

24 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Park Camera understood my circumstance…

Park Camera understood my circumstance and after verification packaged and sent the Camera and lens.

Delivery was swift and handled with care.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent overall

Excellent overall. Nice clean and easy to use website for purchases and quick delivery. Efficient and Reliable vendor. Prices are comparable to other online camera product retailers.

G

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

1st Class Service

Always get great service and fair prices at Park Cameras. Staff are 1st class all the way and no matter who you speak to they are all equally helpful and knowledgeable, personally I only deal with park cameras and I’ve bought quite a few cameras and lenses from them over a few years now, I have had issues with a couple of faults which were things that Park couldn’t have predicted, but these were dealt with seamlessly and efficiently and their customer service and backup are exemplary, which is a very good reason why I continue to buy from them because I know I won’t have any hassle at all.
Very highly recommended indeed!!

4 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Used macro lens

Used macro lens - all fine: prompt delivery, quality as described, competitive price.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

One of the UK's better photography dealers.

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo kit before buying.

I don't live locally but can confirm that Park's internet (or phone) sales approach is pretty good too with typically next day courier (DPD) delivery. They also buy used kit and offer prompt assessment and fair pricing. Overall a great dealer whom I have grown to trust.

For balance, other photo dealers are also available too. But I'd always typically take a look at Park before deciding.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review it really is appreciated :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Good service

Good Price, in stock and delivered on time. Will use again

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

Great product

Great product. Quick delivery. Many thanks.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I am not easily pleased and rarely…

I am not easily pleased and rarely pleasantly surprised in a world where everything seems to need chasing. I ordered a cotton carriers harness, with free delivery so didn’t expect it to come for a week. I’m going to the Farne islands on the third and wanted it for that trip but felt I was throwing the dice and I’d left it a little late. Not so. Today. Sunday, my parcel arrived. I ordered it on Friday at around 1am. Now that is service. Oh and I love the harness. It’s going to make life so much easier. Well done park Cameras. Well done cotton carriers. One very happy customer. Now I’m going to have to go find something else to complain about.

28 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Thank you Peter! Urgent item sent immediately and received next day on a Sunday to Scotland. 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Many thanks! Return customer and will return again, highly recommended for a friendly and efficient service.

28 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review, I will pass on your kind comments to Peter :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

50 years of quality service

50 years ago, I bought a Canon AE-1 from Park Cameras, and I’ve now received my new pride and joy. Their staff were helpful and fast, and put loving care into presenting the second-hand kit.

26 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 4 out of 5 stars

Initial problems ordering

Problems taking payment, which seemed to be a problem somewhere between the credit card company and Park Cameras. Eventually got sorted after multiple calls with both parties. Quick dispatch and receipt after that.

5 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review
Gosia & Customer Care Team.

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