Park Cameras Reviews 

18,140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often finding items in excellent or like-new condition, even for used gear. The delivery service is frequently highlighted for its speed and efficiency, with many receiving items next day or even sooner, well-packaged. The overall service, including helpful and knowledgeable staff, contributes to a great experience. Reviewers appreciate the competitive and fair pricing, both for purchases and when selling equipment. The process for selling or trading in used gear is often described as smooth, with prompt assessments and convenient collection options. Many consumers express repeated satisfaction and loyalty, making the company a preferred choice for their photography needs.

What people talk about most

Product

Users describe positive interactions with product, often noting that items arrived in excellent or... See more

Delivery service

Consumers find delivery service to be excellent, with many reviewers consistently praising the speed and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Price

Customers consistently note positive experiences with price, often finding items at good or fair prices, with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently pleased with the condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

If your camera kit is in reasonable condition (has not been abused cosmetically and is in good working order) then Park will quote a price and do most of the work of arranging shipment on your behal... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,140)

1,444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from trade-in of…

Excellent service from trade-in of existing equipment to delivery of my new camera and accessories.
Kept informed of progress at all times and any queries were answered promptly, professionally and courteously.

26 May 2026
Rated 5 out of 5 stars

I am very pleased with the used…

I am very pleased with the used Fujifilm XF 16-50 lens I purchased from Park Cameras. The lens was listed on Camera Price Buster as “Like New” and at a great price. The lens I received was boxed and in “Mint” condition, with all caps and manual. I would have no hesitation in buying used equipment from Park Cameras again.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional products

Exceptional products. Easy to choose from web site. Quick delivery. I bought the Hawk vantage 10x42 binoculars. Very impressed with them. Definitely recommend.

6 July 2026
Rated 5 out of 5 stars

Always a pleasure to buy used items.

I have purchased, quite a few used photographic items from Park Cameras over the years, and have been really pleased with descriptions, delivery, communication and packaging.

Would highly recommend.

6 July 2026
Rated 5 out of 5 stars

'Only' bought a battery

'Only' bought a battery: but the fact is it's been unavailable for years and a second hand one was useless but now I'm able to use my camera again — much better than mobile phone!

6 July 2026
Rated 5 out of 5 stars

Canon 6D mk2 body

Great service. Item was dispatched promptly in a well protected packaging . Arrived in great conditions, as described in the post. I have already used the camera couple of times, and so far I don't have any complain. I knew already ParkCameras, as I have been a customer already, and I always pleased with their service and professionalism. Highly recommended

15 June 2026
Rated 5 out of 5 stars

Excellent and seamless service.

Excellent and seamless service.
From quote to sending parcel all explained on site. Very helpful and polite staff if you have to contact them. Payment made quickly. A pleasure to deal with from start to finish.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have only used Park on a few occasions.
Two times I needed to phone them because I wanted to ask a question.
I found both times the person at the other end of the phone very helpful and obliging, also saving me money.
For future purchases, I will surely have Park as a go to company.

8 June 2026
Rated 5 out of 5 stars

We sold a camera kit

We sold a camera kit. Park Cameras were extremely efficient and dealt with the whole matter very quickly.
We also received a much better sale price than we expected.
It is the usual absolutely excellent service from Park Cameras. A joy to deal with.

1 July 2026
Unprompted review

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