Park Cameras Reviews 

18,110
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often finding items in excellent or like-new condition, even for used gear. The delivery service is frequently highlighted for its speed and efficiency, with many receiving items next day or even sooner, well-packaged. The overall service, including helpful and knowledgeable staff, contributes to a great experience. Reviewers appreciate the competitive and fair pricing, both for purchases and when selling equipment. The process for selling or trading in used gear is often described as smooth, with prompt assessments and convenient collection options. Many consumers express repeated satisfaction and loyalty, making the company a preferred choice for their photography needs.

What people talk about most

Product

Users describe positive interactions with product, often noting that items arrived in excellent or... See more

Delivery service

Consumers find delivery service to be excellent, with many reviewers consistently praising the speed and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Price

Customers consistently note positive experiences with price, often finding items at good or fair prices, with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently pleased with the condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

If your camera kit is in reasonable condition (has not been abused cosmetically and is in good working order) then Park will quote a price and do most of the work of arranging shipment on your behal... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,110)

1,414 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Canon 6D mk2 body

Great service. Item was dispatched promptly in a well protected packaging . Arrived in great conditions, as described in the post. I have already used the camera couple of times, and so far I don't have any complain. I knew already ParkCameras, as I have been a customer already, and I always pleased with their service and professionalism. Highly recommended

15 June 2026
Rated 5 out of 5 stars

Excellent and seamless service.

Excellent and seamless service.
From quote to sending parcel all explained on site. Very helpful and polite staff if you have to contact them. Payment made quickly. A pleasure to deal with from start to finish.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have only used Park on a few occasions.
Two times I needed to phone them because I wanted to ask a question.
I found both times the person at the other end of the phone very helpful and obliging, also saving me money.
For future purchases, I will surely have Park as a go to company.

8 June 2026
Rated 5 out of 5 stars

We sold a camera kit

We sold a camera kit. Park Cameras were extremely efficient and dealt with the whole matter very quickly.
We also received a much better sale price than we expected.
It is the usual absolutely excellent service from Park Cameras. A joy to deal with.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Park cameras are fantastic

Park cameras are fantastic. I purchased a Nikon F2a, the camera is way beyond the advertised condition and it was despatched next day.

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Competitive prices

Competitive prices. The camera arrived safely and well packaged. Delivery was swift and reliable

1 July 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Traded in my used lens

Traded in my used lens, sorted the quote online and was given a very competitive price. Once I accepted the process was painless, boxed my lens up sent it off. Once the lens was checked the money was in my account the same day. Thank you

1 July 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 4 out of 5 stars

I submitted 2 pieces of photography…

I submitted 2 pieces of photography equipment for sale.
I found all the instructions on the procedure very clear and informative.

The used equipment dept were very clear on what the procedure was and the price offered for my items was reasonable.

18 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Def trade in with Park.

Initially skeptical with trading in used kit as a lot of companies will find every reason to not pay the quoted price. This is not the case with Park Cameras. I gave an honest account of my lens condition. Sent it off as instructed. The quote cam back exactly as I had been given and money arranged to be paid as cash. Amazing service. Could not be happier.

17 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I found the experience of trading in my…

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a return label by email, I printed it off and completed the paperwork attached, all completed. Parcel dropped off at DPD local drop-off point. It arrived at Park Cameras and was evaluated within a few days. A final offer was made, I accepted and a BACs transfer to my bank account was made. One lens had damage that I was unaware off and returned. I found Park Cameras to be fair and honest in their appraisal. 5/5 experience! Thank you.

30 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, sending out on the weekend so it arrived on the Monday. Impressive! Price was on par with other competitors, but Park Cameras had stock!

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I went to the London showroom on…

I went to the London showroom on Saturday as they had an event on with all the leading brands there and some talks from professional photographers. And with the view of may be upgrading my current camera equipment.
Well must say after a frosty start from the manager (under it probably) and a short chat with the canon representative I was handed over to Ian a sales consultant who was excellent. He listened to my needs went through some options and he worked very hard to get me the price I needed.
In between talking to him, I went to watch one of the talk (travel) which I had pre-booked
While Ian put together a package of Canon R7 with 18-150 , adapter, two lens filters and a 100-500 L lens and I also trade in an old L lens.
As this was a considered Purchase for me when he come back with a price I went for a coffee to think it over, the price was right and Ian’s and David help when I went back I went with it.
Going back this weekend for a new camera bag now 🤦‍♂️.
Thank you Ian and David
Cheers
Jason

27 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to write us a review, I will pass on your kind comments to Ian & David, they will be delighted that they were able to help.
Dimitris & London team :-)

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