Panda Security  Reviews 

23,035
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in providing security and protecting against viruses, with many feeling secure during online activities and banking transactions. The user experience is often highlighted as positive, with people finding the product easy to download, install, and use, often working unobtrusively in the background. Many consumers appreciate the efficient and personal customer service, noting that support staff are helpful, responsive, and knowledgeable in resolving issues. However, some customers also noted difficulties with the product, such as issues with VPN functionality, problems with setting up parental controls, or the product causing slow computer startup times. A few other people also felt that customer service could be problematic, citing experiences with unhelpful agents, language barriers, or being pressured to purchase additional services.

What people talk about most

Product

Consumers find the product to be ambiguous, with many expressing satisfaction with its performance, ease of... See more

User experience

People report positive experiences with user experience, highlighting the product's ease of installation,... See more

Service

Customers had ambiguous experiences with service, with many praising it as easy, effective, and superb,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the... See more

Subscription

Users describe ambiguous interactions with subscription, with some finding setup and subsequent subscriptions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been marwellous (!!!) with two execeptions. It was difficult to find out how to comme from the starting point to enterin/buing the service. And after having experienced the impressiv dealing... See more

Company replied

Rated 4 out of 5 stars

I have used your product again and again and I have always felt secure while surfing the net or during my bank transactions. The only complaint I have to make is that it is not at all easy to talk to... See more

Company replied

Rated 5 out of 5 stars

Panda scans make the others look like snails. Panda doesn't bombard you with advertisements. Norton is the worst bombarding you with advertisements to buy more products - if you don't the inte... See more

Company replied

Rated 5 out of 5 stars

So far, so good. Decent price and no stupid increase on renewal. Seems to do what you want unobtrusively and without constantly asking for more money for features that should be included, because they... See more

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.0

Great

TrustScore 4 out of 5

23K reviews

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No recent history of asking for reviews

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4.0

All reviews

(23,035)

754 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I change to avg mobile security because…

I change to avg mobile security because my phone got some marware and damaged my phone and panda didn't block it and let it pass to my phone but when I install avg it delete block the virus and clean my phone doesn't work

1 December 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

is silence.

is silence.
not expensive.
good protection

12 December 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 4 out of 5 stars

good software

good software, just needs to be cheaper to renew

11 December 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for taking the time to share your feedback.
Panda Security team

Rated 5 out of 5 stars

No problems

11 December 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback.
We appreciate you taking the time to share your experience.
Panda Security team

Rated 3 out of 5 stars

I found it very confusing

I found it very confusing. I kept getting messages saying I was not covered, but was.
Just make it easier please

4 December 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback. We're sorry for the confusion you experienced with the notifications. To help us resolve this quickly, could you please share your contact details or reach out to our support team? We’ll be happy to assist you.
Panda Security team

Rated 5 out of 5 stars

Only had it a little while but so far …

Only had it a little while but so far so good

5 December 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your review! We're happy to hear that your experience with Panda has been positive.
Thank you for choosing Panda.
Panda Security team

Rated 5 out of 5 stars

We had a bit of a problem down loading

We had a bit of a problem down loading, consequently my wife contacted them by phone and the lady who sorted it all out was absolutely fantastic said lady was Emily Morgan ,she went over and above to the problem solved for us excellent service, thanks again Emily.

28 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 1 out of 5 stars

I buy PandaVPN just to watch Italian…

I buy PandaVPN just to watch Italian stuff like Raiplay Mediaset when I am abroad. But is a disaster, it not working.
​Speed is okay, you can browsing fast, but the Italian servers are garbage. They give you a Italian IP yes, but networks like Rai and Mediaset they understand immediately that is a foreing IP or anyway fake from VPN.
​So they block you anyway, like you not having it. Money gone bad if you want to watch Italian TV. I wrote ti them and they didnt answer!
​Ho comprato PandaVPN solo per vedere Raiplay e Mediaset . Ma è un disastro, non funziona.
Si navigare veloce, ma i server Italiani sono spazzatura. Loro ti danno un IP Italiano si, ma reti come Rai e Mediaset loro capiscono subito che è un IP straniero o cmq finto VPN.
Quindi loro ti bloccano lo stesso, come se tu non c'è l 'hai. Se tu serve per quello non comprarlo. Per il resto dei siti funziona ma non per quelli televisivi.(Neanche stranieri)

28 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 3 out of 5 stars

Reminders

I deslike reminders to subscribe to Panda Dome Advanced, when I already paid a suscription valid untill november 2026.

25 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

We are sorry about this. Please note that the pop ups can be disabled in Settings. Best regards,

Panda Security

Rated 5 out of 5 stars

Competitive price

Great service from the customer services who were very helpful , polite and friendly .

19 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 4 out of 5 stars

i have a problemfor 2 weeks and it is…

i have a problemfor 2 weeks and it is hard to get a hold of anybody, the products are great

11 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Securit

Rated 5 out of 5 stars

no problems

15 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 5 out of 5 stars

I have been using Panda several years…

I have been using Panda several years and have yet to have one issue. My last laptop lasted way longer than it should. I was forced to upgrade by MicroSoft with unexpected program updates.

7 November 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

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