I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
wenn du aus Deutschland bist: my 1st tip: don't give up, if you are a German like me, bec the chance to open an account in the way of their software is zero without the hotline, but with hotl... See more
Thank you for the good fast and good service and its good accessibility !😊
I have transferred to my bank in the Philippines via FPS usually takes in minutes but now its almost a day and customer service online app is not helpful. Always saying customer agent is busy. And the... See more
Company replied
Company details
Written by the company
Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world. With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
Contact info
1 North Bridge Road #16-01 High Street Centre Singapore 179094, 179094, Singapore
- 0065 3159 3053
- service@pandaremit.com
- www.pandaremit.com
3.9
Great
861 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable
7 January 2026
Unprompted review
Very helpful in many ways
6 January 2026
Unprompted review
First time transfer using PR
First time transfer using PR, transfer take 1/2 hour, but it's ok
5 January 2026
Unprompted review
I often have to fly between China and…
I often have to fly between China and US for work. Panda Remit is really a big help. I have used it many times to send funds. Not only does it have reasonable exchange rates and lower fees, the operation is very easy and fast. I've never met any problem using Panda Remit. Appreciate and highly recommend it!
25 December 2025
Unprompted review
Successfully remittance
Successfully remittance, very fast process while transfer to Malaysia touch and go. Wishes to enhance better user interface on simple doggle function and direct understanding. Keep it up!
23 December 2025
Unprompted review
Slow remittance
Slow remittance. The transfer was completed since 6hrs ago but no money was received. So upsetting, as they advertised to send money real-time. Will never use again
21 December 2025
Unprompted review
Reply from PandaRemit
Dear Valued Customer,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced with our processing time.
Feel free to leave your Transaction Number or send it to our WhatsApp (+1 425 534 4211), which would help us identify your transaction and figure out the reason for the delay.
We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
App said transfer successfully
App said transfer successfully. But the money not yet appear/sent to my bank account
17 December 2025
Unprompted review
Reply from PandaRemit
Dear Customer,
We apologize for any inconvenience you may have experienced.
Feel free to leave your Transaction Number or send it to our E-mail ( asia@pandaremit.com), which would help us identify your transaction and figure out the reason for the delay. We'll address your issue asap and optimize the remittance procedure to offer you better service in the future.
Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
Very easy to send money
15 December 2025
Unprompted review
Quick transfer good rating
3 December 2025
Unprompted review
lousy like shit
lousy like shit, claim within few days send
end up no send need to go follow up say verify again
never send already say alright all verification, few days later still same
go ask again say need to send addtional
It took almost 2 weeks still havent solve the issue
1 December 2025
Unprompted review
Reply from PandaRemit
Dear Customer,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced with our processing time.
Feel free to leave your Transaction Number or send it to our E-mail (service@pandaremit.com), which would help us identify your transaction and figure out the reason for the delay.
Sorry again for the inconvenience. We'll address your issue asap and optimize the remittance procedure to offer you better service in the future.
Best regards,
Customer Service Team
Panda Remit
Best rate transparency
Best exchange rate you'll find only in panda remit and fast transfer.
Thanks panda remit
2 December 2025
Unprompted review
Flawless.
Flawless.
Everything was smooth. Great customer support.
Same day transfer.
Will definitely use again!
3 December 2025
Unprompted review
I was discriminated in order to send…
I was discriminated in order to send money .
The message from panda remit is my age over 70 years old CAN NOT
SEND MONEY.
Unbelievable.
Michael Reismann
2 December 2025
Unprompted review
Reply from PandaRemit
Dear Valued Customer,
We sincerely apologize for the inconvenience the age restriction on our service has caused you—it’s never our intention to create unnecessary barriers for our users.
Please understand this policy is set by our U.S. partner as a critical fund security measure. The strict compliance protocols are designed to safeguard all users from potential financial risks, a priority we both take very seriously.
Rest assured, we’re actively engaging with our partner to explore ways to refine this restriction. Our goal is to strike a better balance between maintaining top-tier security standards and delivering a more flexible, user-centric experience for everyone.
Thank you for sharing your feedback—it’s invaluable in helping us make meaningful improvements. If you have any further questions or concerns, don’t hesitate to reach out.
Best regards,
Customer Service Team
Panda Remit
Transmission did not go through
Transmission did not go through, check assistant did not reply. Did not identify the problem and explain to me what is going on. Don’t replying my message, already told them that is urgent case yet that is no reply from them. Lousy service and lousy customer service to use others than this platform.
29 November 2025
Unprompted review
Reply from PandaRemit
Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.
Orders in weekends might be delayed. If you still haven't received your money, please send the transaction number to asia@pandaremit.com. We'll address your issue asap and optimize the remittance procedure to offer you better service in the future.
Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
*SCAM* Advertised as instant — in reality slow, vague, and stressful
Update:
Still not received the payment and no contact or updates from PandaRemit. Extremely disappointed.
Avoid at all costs lest you lose your money like I have.
I tried PandaRemit because they advertise real-time transfers with zero fees. I sent money from my UK bank to my EU account, expecting it to be straightforward. Instead, it took nearly 20 minutes on live chat just for them to even acknowledge they’d received the funds from my bank.
The app shows “Payment Successful”, but the money hasn’t arrived, and support can’t provide a SWIFT reference, a tracking link, or even confirmation of which method they used to send it. If I wanted a slow, opaque transfer, I would’ve just used a traditional bank wire — at least then I’d know exactly where my money is.
Right now it just feels like my money is stuck in limbo with no real answers from their support team. I’ll update this if they resolve it quickly, but at the moment, I’m really disappointed.
I was excited to try this new service, however in future I will stick to more well-known providers if this isn't sorted soon.
28 November 2025
Unprompted review
Reply from PandaRemit
Dear Customer,
We sincerely apologize for the unpleasant experience you encountered with our transfer service—we understand how frustrating delays or issues can be, and we take your feedback very seriously.
Please note that our service supports real-time transfers when all required information is provided. However, without specific details about your transaction, we are unable to identify the exact order or pinpoint where the process might have been held up.
To resolve this efficiently and offer you personalized support, please reach out to our team via WhatsApp at +86 18958152478. We will be ready to assist in tracing your transfer, investigating the issue, and ensuring a smoother experience moving forward.
We value your trust and are committed to making this right for you. Thank you for giving us the chance to address your concerns.
Best regards,
Customer Service Team
Panda Remit
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.