Panamoz Reviews 6,873

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the significant savings compared to local retailers and the prompt communication throughout the purchasing process. Reviewers frequently mention the quick delivery of products, often arriving earlier than expected and in perfect condition. The overall sentiment indicates high satisfaction with both the products received and the seamless ordering experience. However, some customers also noted issues with delivery services leaving packages unattended despite requiring a signature.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Product

Consumers generally express high satisfaction with the products received. Many reviewers praise the items for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency from... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the great prices, noting... See more

Order

Clients share positive opinions on order. Many customers praise the simplicity and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Sony A7V R, 20-70mm lens + CF Express Card on the Saturday, received order confirmation & tracking on the Monday and the items were delivered on Thursday. Excellent service and comm's throug... See more

Rated 5 out of 5 stars

Second time I’ve ordered from Panamoz, first time in 2022 and now in 2026. Absolutely prefect service from start to finish. Good comms via email before ordering with Tina and when I did order a new ca... See more

Rated 5 out of 5 stars

Ordered a Sony A7V at a great price. Initially had an issue at checkout (seemed to be going round in circles) so contaced Panamoz. Got a reply straight away, very helpful, and managed to get it sorted... See more

Rated 5 out of 5 stars

I buy Canon semi and full professional cameras regularly through the normal channels - at normal channel costs. Found Panamoz had the R5 MKii at over £1000 cheaper. After checking reviews I bought and... See more


Company details

  1. Camera Store

Information provided by various external sources

Low prices on brand name digital cameras, MP3, camcorders, camera lenses, music, DVDs, video games, projector, home electronics and much, much more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

HIGHLY RECOMMENDED

i've ordered over £30K's worth kit from Panamoz over the years...great price, zero issues with the kit and speedy delivery within 5/6 days each and every time.
perfect communication beforehand and always providing up-to-date tracking as the parcel finds it's way to you - recommended...

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase experience

I found out about Panamoz while reading reviews for another company, where somebody had recommended Panamoz as a better alternative. I checked the Trustpilot scores and decided to try them out. Their price was very competitive and the experience i've had so far has been excellent. Their customer service replied promptly and helpfully to one of my email queries, and the item was delivered within the expected timeframe; it was well packaged, brand new and as advertisied.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Best in the business

Best in the business,
I ordered some equipment from them,
Received on time.
There after sales services are great, even after 8 months of my purchase there customer service reply quickly for any kind of queries.
They provide best possible solution for everything.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

New camera and lens

After all the positive reviews, I decided to buy a camera and lens from Panamoz. I knew which camera I wanted so no need to contact customer service.

Ordered the camera and lens combo last week Thursday and they got delivered today (Tuesday). That's 4 business days from HK to the Netherlands. Amazing.

Package came well packed, no damages or whatsoever. Camera and lens including the original boxes and all brand spanking new.

I don't know how they do it, but buying from Panamoz saved me around 2000,- euros, compared to Dutch camerashops.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. We ordered Canon R5C camera from them. We didn't have a chance to use it for three months and when we tried to use it for the first time we realised that it was not working. Literally there was nothing on the display. This company allowed us to return it and we got a full refund although I was not able to provide the original box. In the meantime we have ordered another camera from them and it's working really well. Brilliant company. Tina is a great customer support person and real value for the company. We will gladly recommended it to anyone.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I found Panamoz to be extremely…

I found Panamoz to be extremely reliable. Every time I reached out, I received a response on the same day. They even followed up to check if my camera had arrived and if everything was okay! I’ll definitely buy from them again. Sensational service!"

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered my new Sony A7V from Panamoz…

I ordered my new Sony A7V from Panamoz on 7th March and it arrived on 12th March from Hong Kong - all within 15 minutes of the stated Fedex delivery window.

I was persuaded to use Panamoz as they offered a 3-year warranty although their prices were slightly higher.

I had heard of them before, and several members of the Winchester Photographic Society had used them when I was a member back in 2016-20 so they have been established for a while.

I dealt with Tina who replied immediately to any email queries I had.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. Got my R5 mk II waaaaay cheaper than buying in the UK.

I've always bought my Canon products direct and was unsure about purchasing from a grey market vendor.

I did a lot of research and from what I've found, Panamoz are trust worthy and even though I cant use my warranty with Canon like I normally would, I can Panamoz if there are any issues.

If Panamoz can sell this camera at such a discount and still make a profit, I feel like Canon are ripping me off and I'm done with that.

I wont be overpaying for such goods anymore, Canon are not loyal to customers so I see no reason to be loyal to them anymore when it comes to buying their goods.

Camera came packed and unopened, as new.

Took it to Brazil and put it through 3 weeks of hell in the Amazon, worked as well as I expected it to.

Big thanks to Panamoz for saving me almost £2000

22 September 2025
Unprompted review
Rated 5 out of 5 stars

5D MK2 kit.

Ordered the Canon 5d mk2 bundle with 24-105 f4L lens and EF ring adaptor, received it 4 days after order confirmed.
Was amused to get a text from UPS saying that my order had arrived in the UAI and would be delivered the following day between 2 and 4pm

Updated firmware to current 1.2.0 no problem.
Will definitely use Panamoz for future kit.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Value and Reliable Service

I just bought a new camera and lens from them and overall amazing and great service and delivery. Despite I ordered during the Chinesse New Year holiday, the communications with them was really quick.

I’m very satisfied with the pricing, the service, the 3 Year warranty, and the overall delivery speed, communication. I will definitely buy here again in the future.5 star service!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Panamoz have become my go-to for camera…

Panamoz have become my go-to for camera bodies and lenses, firstly because of their incredible pricing but also because they go the extra mile every time to ship the products to me in rapid time. Honestly, so thankful to the team!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I thought I was taking a huge risk in…

I thought I was taking a huge risk in making a large purchase from overseas as I’ve been caught out before with long delays and extortionate shipping costs and customs fees.
This was different.
Superb tracking every step of the way, no additional fees and incredibly the camera arrived in four days
This post is absolutely genuine and I would use this company again.

16 January 2026
Unprompted review

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