I think palmslots is really a good casino for online playing. The Games are different and makes fun. The vip Manager is always here for you to answer your questions and give good bonus.
Company replied
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I think palmslots is really a good casino for online playing. The Games are different and makes fun. The vip Manager is always here for you to answer your questions and give good bonus.
Company replied
The casino is good but there could be more games from some providers e.g. Amatic games there are many more but unfortunately at palm slots not or Gamomate games just the same. and I find the minimum... See more
I think Palm Casino is simply wonderful, I've been playing here for 4 months now and the selection of machines, the sports area and the support as well as everything else are simply perfect! Of all th... See more
Company replied
Mr. Li is truly one of the kindest people I’ve met. He always takes care of me, supports me, and wishes me good luck in everything I do. Whenever I face challenges or problems, he’s always there to he... See more
Company replied
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I think palmslots is really a good casino for online playing. The Games are different and makes fun.
The vip Manager is always here for you to answer your questions and give good bonus.

Reply from Palmslots
Lots of bonus and if you want to ask something they answer directly.

Reply from Palmslots
Great collection of Games and plenty of Events/ bonusses for regulars

Reply from Palmslots
Very bad casino they dont pay out and wont let you close account and its almost impossible to win
Stay away!!!!

Reply from Palmslots
I came here like 2-3 days ago made a post about real funds been robbed by palmslots they tried to save the face by offering me the same amount i had before cancelling the bonus if i DELETE my post here i got it in my mails in screenshot ( remember the funds at first was not bonus funds cause i played on my real funds and wins some ) i looked my account still real balance 0$ but 230$ in bonus funds ( i say it again i won on my very first spin last time so my real funds) and they keep saying i played my deposit and i falled on bonus funds who is absolutely false by the way cause i have screenshots of my sweet bonanza history where i won on my first spin . Today as they said they wanted to do a GOOD gesture and sent me the 230$ back . The problem is they my funds was still in bonus funds locked everything with no RTP from the beginning till the end and im not talking about these lives games nah . Im talking about a sweet bonanza slots machine where you play a DROP and WINS without any winning drop . Not even a 0.50 cent on my side playing 2$ a spin . I play this same slot since they released this game and this never happened to me . I invite everyone to take their money and go test what i say this is impossible for a drop and wins machine to give no drop for a long long period of time even by not winning you will see some drop on your side even if you win you initial bet . I sent them a screen recording of my big bass session too . It was spin and take everysingle spin. I want to tell you guys stay away from palmslots 1st- cause they be changing your real funds in bonus funds whatever they want ( i have a proof for this) and second they can lock the RTP whatever they want too . They be lying from the beginning when they said i played on bonus funds the whole time they tried to save the face by giving me a fake money return with literally 0 chance of playing with the money . Not even winning just playing . I will send everything on these reviews pages and betting community like this i will make sure no one get the same . Should have be gone with a withdrawal that day but they turned things in their favor i have multiples screenshots and recording to prove what i said . do not fall for that fortunately it was only a small deposit i been playing easy 300$ a day when losing so i guess they did a favor by showing their real faces right at the beginning
Edit : a fresh reminder to always come here first before trying any casino site. If you like deposit for a bonus be really careful with palm slots cause like i said they will be changing manually your balance to real funds to bonus funds. No one who win money directly by the very first spin should be blocked by bonus funds . And do not trust them by any means when they say something cause they be changing things in real time when you play and also lying by saying that i played my real funds so i falled on bonus money be very careful This is a way to control new customers winning. This is not good for them if you go out first day with money specially with some little deposit they don’t like this.

Reply from Palmslots
I have sent over 70 emails to close my account. I have a gambling problem but they just move me between departments or offer me bonuses. This is ruining my life, they don't want to help. This is the worst online casino I have ever played, no help. I have proof of all these emails sent every day. And no gambling tools 8% fees on withdrawal I need to close this immediately. I've taken out a loan to gamble. I've sold things. I've told them this, but they have no interest in you. For the love of god don't use this site i never had this problem before They lie and say that I have never asked for it i have 70+ Emils of it. this support the worst and is scam and and not to mention the bonuses it a scam trust me i had 200$ of which I deposited 100$ myself and boom bónus won 50$ this all tru dont use them BIG SCAM

Reply from Palmslots
I have deposit from this Casino deposit and i have 0.0 my money 0 and bonus ok 0

Reply from Palmslots
I had my account closed only for them to reopen without my permission I had been doing great stopped gambling but now I’ve spent over €500 I’m gutted please stay away from this casino they took months to close account and 30 days after they reopened STAY AWAY FROM THEM

Reply from Palmslots
I have been trying to close my account for gambling addiction multiple times and they have not done that. For this reason, which is a flagrant vulnerability of user's rights I have to give them a bad review. Take care, these type of practices are harmful and dangerous...
He estado intentando cerrar mi cuenta por problemas de adicción al juego durante meses. Dan largas, no contestan a los mails, te escriben correos con ofertas, llamadas telefónicas, WhatsApp... Lo que sea para que sigas jugando.
Cuídense, este tipo de prácticas son ilegales y peligrosas...
Edit: They have given me a 30 days self exclusion, not a permanent one, which was requested multiple times. The response from the casino is inaccurate
Edit 2: account reopened. As I said, be very careful, they take advantage of your problems

Reply from Palmslots
Disgraceful company. I’ve tried to close my account 5 times and they just ignore me. Live Chat, Emails and even WhatsApp messages. They do not care about their customers. Avoid at all costs.
Can someone help me get my account closed?

Reply from Palmslots
Been playing on palmslots for a while. They never withdraw your money, they are holding it in your account waiting for you to lose them. Customer Service is horrendous and never does anything for you.
Only reasons i give them 2 stars instead of 1 is that they give you good cashback (after spending thousands of pounds), but thats about it. They have max bets on sportsbook which kills the experience.
Avoid!
I mean where do i start,
I have a gambling problem and i have asked palmslots via email and live chat many times to bann my account or at least put a gambling limit on my accout and every time they say “we are working on it” but never do. I play at many casinos in real life and online but some how i have the worst luck in palms slotas coinsedent? I think not, the gameplay is very diffrent from other casions it is not normal i lose my money 9/10 times on palm when in other casions i lose 4/10 times the diffrence is huge i am thinking that some games are rigged i even spent 5000€ making a comperecent from mr green casion vs palm slots 2 times and palm did not even give me a chance . withdraw time is like 2 weeks so take lose your money elswhere. Love from me ❤️

Reply from Palmslots
i recently won 18000 on my account and it’s taking a week so far to withdraw the money onto my bank account, I keep sending them emails about it saying where is the money and I get the same response everytime that it’s handled by another department, I have completed all the necessary documents for them so there should be no problem to withdraw my money.

Reply from Palmslots
Customer service is awful. It takes days to get a reply to an email. I requested my account to be closed asap I am a gambling addict and it took days for a reply . The reply was trying to convince me to keep my account open. I have deposited 100s since requesting my account closure. I will be reporting palm slots to the relevant gambling authorities and seeking legal advise

Reply from Palmslots
Is there a minus 10
Option? Refuse to kyc no response all all emails what’s app ignored. I’ve never experienced such a low level of customer service. Money cannot be withdrawn as refuse to response and live chat is a farce !

Reply from Palmslots
TRYING TO CLOSE MY ACCOUNT THE LAST 4 WEEKS AS I HAVE A GAMBLING ADDICTION. WILL NOT CLOSE IT. JUST LOST ANOTHER €350. ABSOLUTE JOKE. SENT ABOUT 20 EMAILS TO CLOSE AS IM AN ADDICT. STILL OPENED

Reply from Palmslots
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