I had a very positive experience with the TUC Pair Finance representative who assisted me with my GetSafe error invoice issue. They were patient, professional, and very supportive throughout the ent... See more
Company replied
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The person I spoke to was very professional, calm ,friendly and helpful. I felt like we were just having a normal discussion not debt.In terms of the company I would say they're better and economical... See more
Company replied
Had an outstanding payment with N26 that had gone on for too long after leaving Germany. Didn't want to, however, not pay my debt, in hopes of also reestablishing my relationship with my bank. PAIR... See more
Company replied
The agent that helped me was very helpful and took his time to help me clear all doubts and didn’t rush me rather helped me with all my issues
Company replied
Company details
Written by the company
PAIR Finance revolutionizes debt collection. ❯❯ We are mandated by our clients to find a solution to settle an outstanding debt. Let’s achieve a fair agreement. Pay your open claims with just a few taps on your smartphone. Digital, easy & personal ✓ We're looking forward to hearing from you!
Contact info
Knesebeckstr. 62-63, 10719, Berlin, Germany
- 030 340602950
- kundenservice@pairfinance.de
- www.pairfinance.com
4.7
Excellent
12K reviews
Asks customers to review
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Reply from PAIR Finance GmbH
Hi Daniel,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
They're always very friendly
They're always very friendly!
Easing a very stressful situation - i had help from Ms. Tuc recently.
7 October 2024
Reply from PAIR Finance GmbH
Dear Dila,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Maryjane,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Perfect and friedly
1 October 2024
Reply from PAIR Finance GmbH
Hello Henry,
Thank you for your feedback!
Best regards
Alex
Customer Care Team - PAIR Finance
The woman was really good at her job
The woman helpt me very good and she is very kind
2 October 2024
Reply from PAIR Finance GmbH
Hi Fabio,
Thank you so much for your feedback about our team!
Best regards
Alex
Customer Care Team - PAIR Finance
Super by ms tuc
2 October 2024
Reply from PAIR Finance GmbH
Hi Jessica,
Thank you for your feedback! :)
Best regards
Alex
Customer Care Team - PAIR Finance
Charming employee
Her soothing voice helped me to calm down in a rather embarrassing situation.
She was sympathetic and obliging and able to quickly help me with my problem.
1 October 2024
Reply from PAIR Finance GmbH
Hi Andre,
Thank you so much for sharing your feedback with our customer support! :)
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Shirin,
Thank you so much for your feedback! :)
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi KK,
Thank you for your feedback.
We contacted you via email. If your have any questions please write me under customercare@pairfinance.com.
I would like to note, that our team always endeavors to process every request in detail.
Best regards
Alex
Customer Care Team - PAIR Finance
quick solution for my problems
quick solution for my problems, very nice staff, I talked to miss Tuc :)
27 September 2024
Reply from PAIR Finance GmbH
Hi Asena,
Thank you so much for your feedback about Ms. Tuc! :)
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi El,
Thank you for your feedback!
Best regards
Alex
Customer Care Team - PAIR Finance
Miss Yicel ist very helpful .
25 September 2024
Reply from PAIR Finance GmbH
Dear Josip,
thank you very much for your great feedback.
Best,
Alex
Customer Care Team - PAIR Finance
The communication was very friendly and…
The communication was very friendly and competent. We have found the solution. Helpful for me. Thank you.
Greetings from Maren Klussmann-Fricke
25 September 2024
Reply from PAIR Finance GmbH
Dear Maren,
many greetings to you from our team.
Thank you for your rating.
Kind reagrds
Alex
Customer Care Team - PAIR Finance
understanding
25 September 2024
Reply from PAIR Finance GmbH
Dear Alexe,
that is a great compliment! Thank you so much.
Kind regards
Alex
Customer Care Team - PAIR Finance
There is always someone to help you
There is always someone to help you, it is Great!
25 September 2024
Reply from PAIR Finance GmbH
Dear Luigi,
that's a perfect match - tank you for your rating.
Kind regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Dear Kerasina Santou,
thank you for your great review!
Kind regards,
Alex Smit
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Sarah,
Thanks for your feedback! :)
Best regards
Aelx
Customer Care Team - PAIR Finance
Nice Talk, absolutely bad finance-service by KLARNA !!!
Nice Talk
BUT:
"Pair" IS a sub-company of "Klarna"
standing in contrast to the refusing words Your telephone-agent insisted on answering my three times formulated questions to this topic.
BACKGROUND:
After my REBUY-deal supported by KLARNA my mail-attempts to pay in rates were refused several times untill the case was now passed over to PAIR Inkasso! And now, "Oh, wonder", with 105,-€ additional costs it´s finally possible...
NO GOOD SERVICE
+
ABSOLUTELY UNACCEPTABLE !!!
23 September 2024
Reply from PAIR Finance GmbH
Hi A.D.,
Thank you for your feedback.
We are not a sub-company of Klarna. Klarna is a separate company and we are a separate company. If consumers do not pay their outstanding debt to Klarna, we are commissioned. We have no influence whatsoever on our clients' payment options.
If you have any further questions, please contact me directly at customercare@pairfinance.com.
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Ilyass,
Thank you so much for your review!
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hallo Dagmar,
Thank you for your 5-star-rating! :)
Best regards
Alex
Customer Care Team - PAIR Finance
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