We used the company last December to custom build cupboards for our 2 alcoves either side of our fireplace in the dining room. The service was excellent, we also had the cupboards painted to the colo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
17-19 Gosditch Street, GL7 2AG, Cirencester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive to email queries
Friendly and efficient delivery team

Reply from The Painted Furniture Company
The dining table is very nice, strong and soft, easy to use with very nice finishing on it. I enjoy it very much. It would be much better, if they had a showroom closer to London area though.

Reply from The Painted Furniture Company

Reply from The Painted Furniture Company
Excellent experience from this company from ordering through to delivery.
My kitchen table is just what I expected and visitors to our home are remarking on its sturdy build and how well it complements my kitchen. I love it!

Reply from The Painted Furniture Company
Customer service very helpful. Furniture was delivered on promised date. Installation excellent.

Reply from The Painted Furniture Company
Came on time and was just what I ordered. The delivery drivers were wonderful and the furniture was placed where I requested. Beautiful

Reply from The Painted Furniture Company
Excellent service and beautiful week made furniture.

Reply from The Painted Furniture Company
Great service at The Painted Furniture Company especially from Deborah who was very patient especially when getting our order request amended a few times. We were so pleased to hear that our furniture was ready much earlier than expected too which was a lovely surprise. We couldn’t be happier with our bespoke sized chest of drawers, blanket box and bedside cabinets as they finish off our recently redecorated bedroom perfectly. Thank you to everyone at The Painted Furniture Company for great service and craftsmanship!!

Reply from The Painted Furniture Company
Very pleased with my desk. The quality, the colour and finish are lovely.
The delivery was on time and kept updated on their expected arrival. Delivery lads very friendly and helpful.

Reply from The Painted Furniture Company
Such a useful telephone ordering service where you can actually speak to knowledgeable staff. The same with the delivery people.
Everything is very straightforward and the product is excellent. Have had several bespoke pieces and everthing was very smooth. Wouldn’t hesitate to recommend the products or the highly trained and friendly ordering and delivery staff.

Reply from The Painted Furniture Company
Excellent service from start to finish. Very pleased with our furniture and would thoroughly recommend.

Reply from The Painted Furniture Company
Excellent product and excellent service. Everyone we dealt with was very friendly and professional. Great company to deal with.

Reply from The Painted Furniture Company
Excellent quality and I was delighted that the company’s own staff delivered and installed my bedhead. The only problem I had was a longer lead time than anticipated but they kept in touch regularly and it wasn’t a problem … so lovely to have handmade British craftsmanship.

Reply from The Painted Furniture Company
Genuinely a wonderful customer experience from showroom to installation in our bedroom.
Highly recommended.

Reply from The Painted Furniture Company
The two delivery men were excellent, brought the item right into the room and offered to set it up.

Reply from The Painted Furniture Company
Absolutely a wonderful piece of furniture.
Delivery was great and great communications.

Reply from The Painted Furniture Company

Reply from The Painted Furniture Company
Excellent experience - comprising customer service when ordering, helpful delivery, all set up well and checked over.

Reply from The Painted Furniture Company
We had purchased furniture form this company for a bedroom before and were pleased so looked again when decorating another bedroom. Very pleased with the latest purchase as the products are well constructed whilst being stylish. Communication throughout the purchase was excellent.

Reply from The Painted Furniture Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.