We bought an 'investment piece' for our sitting room - a large wall cabinet in Ash Green and oak shelves. The staff in the shop were delightful and patient - we went in on a number of occasions to... See more
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My wife is a writer and has her own writer’s shed in our garden. As a wheelchair user it’s not always easy to find furniture that is both functional and nice to look at. Luckily the Oxford desk’s... See more
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We have had several pieces of furniture from The Painted Furniture Company and have always been impressed by the quality, paint finish and numerous design choices available. The showroom staff are alw... See more
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A great selection of furniture for all areas of the home. I have purchased a Millbrook wardrobe and a sideboard and I love them both. The Painted Furniture Company sell high quality, beautifully made,... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Cabinet Maker
- Furniture Manufacturer
- Kitchen Furniture Store
- Living Room Furniture Store
Written by the company
In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
Contact info
17-19 Gosditch Street, GL7 2AG, Cirencester, United Kingdom
- 01285 656 041
- cirencester@paintedfurnitureco.co.uk
- www.paintedfurnitureco.co.uk
4.8
Excellent
642 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Painted Furniture Company
Dear Jenny,
Thank you for taking the time to leave such a positive review!
That’s exactly what we like to hear, good quality and just what you wanted.
Thank you again, and we hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Reply from The Painted Furniture Company
Dear Rachel,
Thank you so much for leaving us such a nice review!
We’re delighted to hear you’re really happy with your bespoke dresser. A piece made especially for your home should feel just right when it arrives, so it’s brilliant to know yours has done the job beautifully.
We really appreciate you choosing us and hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
We love our furniture (hideaway desk…
We love our furniture (hideaway desk and large sideboard). They are solidly built and well finished. The ability to customise and the range of finishes as a great bonus. We had been looking all over for the furniture to fit our new home and the Painted Furniture Company came up trumps. The only negative was the long wait - but they were worth waiting for! The delivery service was also good - on time and the guys ensured that everything was perfect. We would definitely recommend and use again.
23 April 2026
Reply from The Painted Furniture Company
Dear Yvonne,
Thank you so much for your kind review!
It’s fantastic to hear your hideaway desk and sideboard have found their place so well in your new home. After searching far and wide, it makes it all the more satisfying when the right pieces finally come together just as you’d hoped.
We really appreciate your patience while everything was being made, and we’re so pleased it proved worthwhile once it arrived. It’s also great to know the delivery team made sure everything was set up properly and ready to enjoy.
Thank you again for your recommendation, it truly means a lot to us! We hope to see you again soon.
Kindest regards,
The Painted Furniture Company Team
Great furniture and customer experience
Great experience from initial contact through to delivery. Furniture solid quality, well made and looks beautiful. Second order and looking to make a third
23 April 2026
Reply from The Painted Furniture Company
Good Afternoon,
Thank you so much for coming back to us again and for taking the time to leave this review!
It’s lovely to hear everything flowed smoothly from the first conversation through to delivery, and that the furniture has made the right impression once in place. Knowing you’ve returned for a second order, and are already thinking about a third, really does mean a great deal to us.
We can't wait to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Bedroom Furniture
The furniture ordered arrived in perfect condition and was delivered and assembled by the professional and courteous team. The furniture looks great in the room and has fitted on perfectly. Lovely company to deal with all the way from order to delivery. A real supper customer experience.
23 April 2026
Reply from The Painted Furniture Company
Dear Richard,
Thank you very much for such a kind review!
It’s brilliant to hear everything arrived in perfect condition and that the delivery team took good care of things on the day. Getting everything assembled and fitting just right in the room makes all the difference, so it’s great to know it all came together as you’d hoped.
We really appreciate your kind words about the whole experience from start to finish.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Great product and good service
23 April 2026
Reply from The Painted Furniture Company
Dear David,
Thank you very much for taking the time to leave your review, we really appreciate it.
It’s great to hear you’re happy with both the product and the service, that means a lot to us.
We hope to see you again soon.
Kindest regards,
The Painted Furniture Company Team
Reply from The Painted Furniture Company
Dear Caroline,
Thank you very much for your review!
It’s great to hear how pleased you are with your unit, and we’re really glad the delivery team made such a positive impression too.
We really appreciate you choosing us and hope to see you again soon.
Kindest regards,
The Painted Furniture Company Team
We really love our media unit and…
We really love our media unit and appreciate the helpful delivery team.
25 March 2026
Reply from The Painted Furniture Company
Dear Mr Jackson,
Thank you very much for your kind review!
It’s great to hear you’re really loving your media unit, and we’re pleased the delivery team made a good impression too. It’s always nice when everything comes together smoothly on the day!
We really appreciate you choosing us and hope to see you again soon.
Kindest regards,
The Painted Furniture Company Team
We visited the showroom several times…
We visited the showroom several times and were warmly greeted by the staff. The showroom is pleasantly laid out and the staff more than helpful.
We ordered several items in our chosen colour some of which were bespoke.
The advised lead time was 16 weeks and we waited hoping to be delighted.
Unfortunately this was not the case and despite the fact that each piece was labelled “QC checked by …….” this can only have been cursory or possibly not all.
Faults and poor paint were evident on some items. This caused us to look more closely at the construction. Don’t be fooled - this cheap. Some parts in fibreboard. Only visible surfaces painted .
After a robust conversation all the goods were returned and full refund made.
In summary; great showroom and staff, poor quality goods
9 October 2025
Unprompted review
Reply from The Painted Furniture Company
Dear Mr Wood,
Thank you for taking the time to share your experience.
We are very sorry that elements of your order did not meet expectations on arrival, particularly with the wardrobe and mirror. After the time you had waited, we fully appreciate how disappointing this must have felt.
Following your conversations with our team, we moved quickly to arrange for replacements to be made, including the adjustments you had requested. While doing so, we also took the opportunity to review the wardrobe construction in detail and have since refined how this is built going forward. We are sorry we were not able to bring this to a resolution you were happy with.
We’re also sorry if any aspects of the materials or finish came as a surprise. Our furniture is made using a combination of solid timber and high density engineered timber for strength and durability, and some less visible sections are not always fully painted. This is something we should have made more clear during your visits to the showroom.
We do appreciate your kind comments about our showroom team, and we’re pleased the collection and refund were handled smoothly for you.
We wish you all the very best.
Kindest regards,
The Painted Furniture Company Team
Beautiful furniture and we love it
Beautiful furniture and we love it, very practical !
25 March 2026
Reply from The Painted Furniture Company
Dear Milena,
Thank you very much for your lovely review!
We’re so pleased to hear how much you love your furniture, and that it’s proving practical as well as beautiful. That’s exactly what we hope for with every piece.
We really appreciate you choosing us and hope to see you again soon.
Kindest regards,
The Painted Furniture Company Team
Fantastic company from start to finish.
Fantastic company from start to finish.
Very helpful staff and Beautiful Showroom. Could choose the colour of my workstation and very accommodating when time for delivery. Delivery guys were great too.
Would highly recommend a visit although the website is fantastic too.
Love my furniture and will definitely recommend x
23 January 2026
Reply from The Painted Furniture Company
Dear Mrs Wilson,
Thank you so much for your wonderful review!
It’s lovely to hear you enjoyed visiting the showroom and that the team were able to help you choose the perfect colour for your workstation. Being able to tailor each piece is such an important part of what we do, so it’s great to know that made a difference.
We’re also pleased delivery went smoothly and that the team looked after you on the day.
Thank you for your recommendation, it really does mean a lot to us. We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
I have already purchased furniture from…
I have already purchased furniture from this company which was great quality so when I had a problem finding something to fit in a specific area they made it special for me and it was lovely
23 February 2026
Reply from The Painted Furniture Company
Dear Mrs Dackombe,
Thank you so much for coming back to us and for taking the time to leave a kind review!
It means a great deal that you chose us again, and even more so that we were able to create something specially to fit your space. Finding the right piece for an awkward spot can be tricky, so we’re really pleased it worked out just as you’d hoped.
We hope you enjoy your new furniture and look forward to helping you again in the future.
Kindest regards,
The Painted Furniture Company Team
Fitted perfectly into my bedroom
Fitted perfectly into my bedroom. Just what I wanted.
23 February 2026
Reply from The Painted Furniture Company
Dear Alan,
Thank you very much for your kind review!
It’s lovely to know your new piece has fitted perfectly into your bedroom and turned out just as you’d hoped. When everything slots into place like that, it really makes all the difference.
We really appreciate you choosing us and hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
A great selection of furniture for all…
A great selection of furniture for all areas of the home. I have purchased a Millbrook wardrobe and a sideboard and I love them both. The Painted Furniture Company sell high quality, beautifully made, stylish and made to last furniture in a small selection of lovely colours. There is quite a long lead time but you will not be disappointed.
23 February 2026
Reply from The Painted Furniture Company
Dear Hugo,
Thank you for such a lovely review!
It’s wonderful to hear how much you’re enjoying your Millbrook wardrobe and sideboard. They’re beautiful pieces, and it’s great to know the quality, style and finish have all lived up to expectations in your home.
We truly appreciate your patience while your furniture was being made, and we’re so pleased it’s been worth the wait.
We hope you enjoy your pieces for many years to come!
Kindest regards,
The Painted Furniture Company Team
A great company to do business with
A great company to do business with. Responsive communication. Top quality product. The delivery team could not be more polite nor helpful.
Highly recommended!
23 February 2026
Reply from The Painted Furniture Company
Dear Sandra,
Thank you for such a brilliant review!
We’re so pleased you found the whole experience smooth and responsive from start to finish. That balance of clear communication, beautifully made furniture and a helpful delivery team is exactly what we aim for, so it’s lovely to hear it all came together for you.
Your recommendation really does mean a lot to us and we hope to see you soon!
Kindest regards,
The Painted Furniture Company Team
Great customer services
Great customer services. Furniture arrived promptly on the given date. It was put into place and best of all just as described and looks fabulous.
22 January 2026
Reply from The Painted Furniture Company
Dear Lynda,
Thank you for your kind review, it’s great to hear from you!
We’re so pleased everything went smoothly on the day and that the furniture looks just as you hoped once in place. It’s great to know the team made a good impression too.
We hope to welcome you back again soon!
Kindest regards,
The Painted Furniture Company Team
Reply from The Painted Furniture Company
Dear Alan & Sue,
Thank you so much for taking the time to leave such a positive review!
We’re delighted to hear you love your furniture and feel it was worth the investment. That really does mean a lot to us.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
HIGH QUALITY FURNITURE
Ordered over the phone as needed to ask questions .
Extremely helpful and friendly.
Explained it would be up to 12 weeks as made to order.
Very pleased with the finished small wardrobe /blanket box and slim bookcase .
10 November 2025
Reply from The Painted Furniture Company
Dear Lynn,
Thank you so much for sharing your review, it’s lovely to hear about your experience.
We’re so pleased the team were able to help over the phone and that your made-to-order pieces turned out just as you hoped. It sounds like they’ve found the perfect place in your home.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
It all started so well .............
If I had known then what I know now, I wouldn't have made this purchase. Everything was good up until the point of paying for the order. Sadly though, things went downhill from there. A delivery estimate of 10-12 weeks was given to me in early July. This actually turned into delivery after 20 weeks. I had previously tried to speak to the showroom on several occasions and left messages for someone to call me back. When I did manage to make contact after 12 weeks, I was told to estimate a further 4 weeks for delivery. 4 weeks later I received a call from the warehouse proposing a delivery date of a further 4 weeks time - which I accepted - late November - a total of 20 weeks after placing my order.
Delivery and assembly of my wardrobe went smoothly and the furniture looked good. What was not so good, however, was the eye-wateringly strong chemical smell emanating from the wardrobe. This, I now understand, is from the finish used on the paintwork. Despite it being quite overpowering, I've been assured it's not toxic. The delivery people said it would take 24 hours to clear. When. after about a week, the smell was still extremely powerful, I spoke to the showroom. At no time had I been warned to expect this smell. The assistant explained that the furniture is frequently 'aired' at the warehouse prior to delivery. Clearly this hadn't been done in my case. She told me that if the furniture smells, they normally advise clients to air the room for 1 week in summer and 2 in winter. She did offer to have my piece dismantled and returned to the warehouse for airing and then redelivered/constructed. When I declined, she sent me a Neutrogena capsule. I bought several more and kept these plus multiple bowls of Bicarbonate of Soda in the room and inside the wardrobe and kept the windows open all day for over 3 weeks. When the smell persisted I spoke to the showroom again. Whilst very apologetic, no further solutions were offered apart from the suggestion to use a fan. It's now mid-January and although the smell is less strong, it's still too strong for me to use it. Apparently it's from the coating used to make the paint less subject to damage.
In all, some 26 weeks after placing the order, I still don't have a usable wardrobe! This is a real shame as the initial experience, front of house showroom and design/drawings process were all good and the wardrobe looks nice (although one door is a bit lower than the other). Unfortunately though this has been overshadowed by the complete lack of follow-through/communicaton regarding the initial delivery delay and the total absence of any warning re potential issues with the overpoweringly pungent and persistent smell. There's also been no offer of compensation or any other gesture by way of mitigation. The result is that this has been a really disappointing experience and one which I would not repeat. If I had only known then what I know now ......................
17 January 2026
Unprompted review
Reply from The Painted Furniture Company
Dear Mrs B,
Thank you for taking the time to share such a detailed account of your experience. We are genuinely sorry for the frustration and disappointment this has caused.
It is good to hear that your experience started well, and we regret that this was not carried through to the final outcome. The extended lead time you experienced was not acceptable, and we fully understand how upsetting it is when expectations are missed and communication does not feel clear or proactive enough. Over the past year we did experience staffing shortages and production bottlenecks, and while that gives context, it does not lessen the impact this had on you. We are sorry that this affected your order. Since then, we have been investing heavily in our workshop, increasing staffing levels, and modernising processes to help prevent this happening again.
We are particularly sorry about the ongoing paint smell you have described. We fully understand how distressing it must be to have furniture that still feels unusable so long after delivery. Due to the delays at that time, some furniture was delivered very soon after completion, and in colder winter months the off-gassing process can take considerably longer, as airflow and warmth play a large role in how quickly this dissipates. That said, we are sorry that you were not warned in advance and that the situation has persisted for so long. We would like to reassure you that we are more than happy to collect the wardrobe and bring it back to our warehouse for further investigation and airing if you would like us to do so.
We are also sorry for the communication issues you have raised. We understand that we spoke prior to Christmas regarding the paint smell and discussed the points you mention, and we were awaiting an update from you to see whether things had improved. That said, we accept that follow-up should have been clearer and more proactive, and we apologise that this added to your frustration. Our team have followed up again today.
This is not the experience we want any customer to have, and we are sorry that we fell short on this occasion. Thank you for bringing these issues to our attention. We appreciate your patience and the opportunity to review what happened and how we can improve.
Kindest regards,
The Painted Furniture Company Team
So pleased with my furniture
We are so pleased with our bedroom furniture that we bought from The Painted Furniture Company. Our experience with the company was exemplary from start to finish. From the start, the provision of free samples of the available colours was essential as colours represented online are never true; actual painted samples on wood as provided allowed me to choose the exact colour I needed. The customer service was excellent when I placed my order. When I rang to ensure that the order had been processed, the women I spoke to were so helpful and friendly, I had confidence that any further queries I had would be dealt with efficiently. Again, the customer service was excellent when it came to the delivery of my furniture; the first date suggested for delivery was not suitable for us but there was no trouble in changing tje delivery date to one where we were home to receive the furniture. Likewise, on the day of delivery we were kept updated with the expected time of arrival and the delivery arrived in good time that morning and at the predicted time. The two delivery men were absolutely brilliant; respectful of our home while delivering rhe furniture and they assembled the furniture expertly and efficiently all with a smile and good humour. They were all finished within half an hour. Now we have the most beautiful, excellent quality furniture to complete our bedroom. A brilliant experience throughout - we would highly recommend this company and would definitely purchase furniture from them again.
30 December 2025
Reply from The Painted Furniture Company
Dear Anne,
Thank you so much for sharing such a positive review!
We’re really pleased to hear how smoothly everything went, from choosing the right colour with the painted samples to the helpful support when ordering and arranging delivery. It’s lovely to know you felt well looked after at every stage and that the delivery team made such a good impression on the day.
Most importantly, we’re delighted your new bedroom furniture has finished the room just as you’d hoped. Thank you for the recommendation and for choosing us. We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
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