Paddockspares Reviews 

37,570
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it completely simple to find and order the exact vehicle parts they need. People consistently praise the prompt delivery services, highly competitive pricing options, and the reliable overall quality of the products received. However, some people mentioned occasional issues with delivery delays, noting that certain orders took much longer than initially expected to arrive safely. A small group of reviewers also noted frustrating difficulties regarding missing or incorrect items and slow customer support when resolving issues.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping, prompt... See more

Product

People report positive experiences with product, often highlighting the great quality, reasonable pricing,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful team, prompt shipping, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is easy to find... See more

Price

Clients share positive opinions on price, consistently noting that items are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more

Company replied

Rated 5 out of 5 stars

Land Rover Series 3 New Rear step Instructions were very helpful and the product fitted perfectly. I will try and forward photos of before and after fitting the rear step but apologies if my fo... See more

Company replied

Rated 5 out of 5 stars

Easy to find parts on the website, easy to order, prices where you'd expect them, orders always arrive quickly. Crucially, they actually seem to have the stock items the website say they have - a curi... See more

Company replied

Rated 5 out of 5 stars

Keep us informed if there is a delay due to having to order certain parts from suppliers. Try to mark each item with number code which is a help when do many washers, screws and bolts look alike !

Company replied



Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store

Written by the company

This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.

Parts and Accessories for Land Rover and Range Rovers since 1975

Written by the company

Comitted to keeping your Land Rover and Range Rovers running
Proudly celebrating our 50th year! Welcoming you into the Paddock Spares family, we are here to help for all of your Land Rover and Range Rover needs

A Lifetime of Support

Order with confidence knowing that a member of the team is only a call or email away!

Order with confidence knowing that a member of the team is only a call or email away!
Confident in the quality of the products we offer, we are pleased to be able to include a great warranty service along with offering the parts at a great price to all of our customers. Available through several methods of contact we can assist with finding those hard to source parts, as well as supporting you through general enquiries that pop up in the life of Land Rovers

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.7

All reviews

(37,570)

2,020 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy ordering,competitive pricing.Picked my parts up from the shop.Gave me a call when ready job done

13 September 2026
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Reply from Paddockspares

We're happy to hear that our ordering process was easy and our pricing competitive. We are happy to have your order ready for collection and appreciate your kind words about our service.

Rated 5 out of 5 stars

Simple transaction.

Easily identified required part on website, ordered it, paid for it, and a couple of days later, it was delivered. What is there not to like?

12 September 2026
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Reply from Paddockspares

We're glad to hear that finding the part on our website was easy and that delivery was prompt. We appreciate your positive feedback!

Rated 1 out of 5 stars

Very very late delivery no…

Very very late delivery no communication very disappointed

12 September 2026
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Reply from Paddockspares

Apologies - no excuses. This order really missed the boat and is terribly late. It was mislaid and was processed only the day before this review. It is out for delivery with DPD today DPD will have contacted you by email. Our customer service team will be in touch by email. Apologies again.

Rated 4 out of 5 stars

ordering experience

Prices are competitive, prompt despatch, can always get to speak to sales or customer services.

11 September 2026
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Reply from Paddockspares

We're so glad to hear you appreciate our competitive prices, prompt dispatch, and accessible sales and customer service. Thank you for your kind words!

Rated 5 out of 5 stars

I contacted Paddock for advice and my…

I contacted Paddock for advice and my call was answered immediately. The chap could have not been more helpful and provided all the information I needed to place my order, which was delivered in due course. At a very reasonable rate.

9 September 2026
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Reply from Paddockspares

Thank you for your kind words. We try so hard to to provide the complete service.

Rated 3 out of 5 stars

TOO LONG TO SHIP

4 September 2026
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Reply from Paddockspares

Apologies for the delay with this order. We are confident that our service will be better and more timely in future.

Rated 5 out of 5 stars

Fast and easy

All good.
From the transaction to delivery, all went fast and easy.

31 August 2026
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Reply from Paddockspares

We're so glad to hear that your transaction and delivery were fast and easy. We appreciate your positive feedback!

Rated 5 out of 5 stars

Everything on my list was acquired…

Everything on my list was acquired quickly and promptly delivered,

9 September 2026
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Reply from Paddockspares

We're so glad everything on your list was acquired quickly and promptly delivered. We appreciate your positive feedback!

Rated 5 out of 5 stars

TD5 parts

I had expert advice on the parts I needed and it arrived very quickly and as expected it fitted perfectly.
Good service all round from start to finish

3 September 2026
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Reply from Paddockspares

We're delighted to hear our advice was helpful and that your parts arrived quickly and fit perfectly. Your positive feedback about our service means a lot to us.

Rated 5 out of 5 stars

Pretty much everything…

This company has pretty much everything I need to maintain my land rover, great quality parts and a good website to use

2 September 2026
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Reply from Paddockspares

We're so glad to hear you find our parts high quality and our website easy to use for your Land Rover needs. It is great to have your positive feedback!

Rated 5 out of 5 stars

Good product descriptions and fitment…

Good product descriptions and fitment notes. very reasonable pricing and efficient shipping.

1 September 2026
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Reply from Paddockspares

We're so glad to hear that our product descriptions and fitment notes were helpful, and that you appreciated our pricing and shipping! We truly value your positive feedback.

Rated 5 out of 5 stars

Landrover spares.

Great service, very reasonably priced, fast international delivery.

9 September 2026
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Reply from Paddockspares

We're so glad to hear you appreciated our service, pricing, and quick international delivery! Thank you for your kind words.

Rated 5 out of 5 stars

Paddocks Number One For Spares

Paddocks has been very good supplying me with spares for my series two Land Rover. They have a wealth of knowledge and are very helpful when I phone them. The number one place to go for your Land Rover spares.

1 September 2026
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Reply from Paddockspares

We're so pleased to hear we could help with your Land Rover spares and that our team's knowledge was good. Thank you for your kind words - such a boost!

Rated 5 out of 5 stars

Onestly?

Onestly?
I hate brexit,,,,

1 September 2026
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Reply from Paddockspares

Sending parts into Europe used to be so simple.............

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