Paddockspares Reviews 

37,623
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,728 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that finding and ordering necessary vehicle parts through the website is exceptionally straightforward, while purchased items typically arrive quickly and securely packaged. Consumers also deeply appreciate the remarkably helpful customer support team and very competitive prices available across a wide variety of essential automotive spares. Though some customers experienced unexpected delivery delays or found the international shipping costs to be quite expensive, the overall purchasing journey remains efficient. Others noted occasional issues regarding missing items from their orders or specific parts not fitting properly, though customer service helps resolve these matters.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising swift international shipping... See more

Product

Customers had positive experiences with product, frequently highlighting great quality items that arrive in... See more

Service

Consumers find service to be positive, highlighting professional support, fast delivery, and expert advice.... See more

Order

Clients share satisfaction on order processes, highlighting how easy it is to find parts and complete... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and fair costs that compare... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned the office for confirmation on part numbers as my Defender did not fit with description on their website. Part confirmed as ok. Used online order system and paid. Confirmation email and in... See more

Company replied

Rated 5 out of 5 stars

Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more

Company replied

Rated 5 out of 5 stars

Keep us informed if there is a delay due to having to order certain parts from suppliers. Try to mark each item with number code which is a help when do many washers, screws and bolts look alike !

Company replied

Rated 5 out of 5 stars

Easy to find parts on the website, easy to order, prices where you'd expect them, orders always arrive quickly. Crucially, they actually seem to have the stock items the website say they have - a curi... See more

Company replied



Company details

  1. Auto Parts Store
  2. also in
  3. Auto Body Parts Supplier
  4. Auto Machine Shop
  5. Car Accessories Store

Written by the company

This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.

Parts and Accessories for Land Rover and Range Rovers since 1975

Written by the company

Comitted to keeping your Land Rover and Range Rovers running
Proudly celebrating our 50th year! Welcoming you into the Paddock Spares family, we are here to help for all of your Land Rover and Range Rover needs

A Lifetime of Support

Order with confidence knowing that a member of the team is only a call or email away!

Order with confidence knowing that a member of the team is only a call or email away!
Confident in the quality of the products we offer, we are pleased to be able to include a great warranty service along with offering the parts at a great price to all of our customers. Available through several methods of contact we can assist with finding those hard to source parts, as well as supporting you through general enquiries that pop up in the life of Land Rovers

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.7

All reviews

(37,623)

1,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

I ordered a sticker for a 1984 Defender. It arrived with creases—something that can happen during shipping. I tried to get in touch, they send a new one. Happy with the service

13 September 2026
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Reply from Paddockspares

Apologies for the lack of communication. Our team have emailed you and are awaiting delivery of the replacement sticker.

Rated 5 out of 5 stars

always great supplier service support…

always great supplier service support delivery many thaanks again great team

9 September 2026
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Reply from Paddockspares

We are so happy to hear about your positive experience with our team and service. We truly appreciate your kind words!

Rated 5 out of 5 stars

Quick and easy delivery.

8 September 2026
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Reply from Paddockspares

We're so glad to hear that your delivery was both quick and easy. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Always easy to place an order

Always easy to place an order, excellent communication from order to delivery. Great service and great to deal with

14 September 2026
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Reply from Paddockspares

We're so happy to hear you found our ordering process easy and our communication excellent. We appreciate your kind words!

Rated 1 out of 5 stars

Everything ive tried to buy it says in…

Everything ive tried to buy it says in stock but its not and then gets cancelled

7 September 2026
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Reply from Paddockspares

We apologize for the cancellation of this order,. We are unaware at the time that our supplier would not be able to send the part that you needed.

Rated 5 out of 5 stars

Very good communication

Very good communication, good service, friendly staff

13 September 2026
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Reply from Paddockspares

We are so pleased to hear that our communication, service, and staff made such a positive impression on you. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Easy

Easy ordering,competitive pricing.Picked my parts up from the shop.Gave me a call when ready job done

13 September 2026
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Reply from Paddockspares

We're happy to hear that our ordering process was easy and our pricing competitive. We are happy to have your order ready for collection and appreciate your kind words about our service.

Rated 2 out of 5 stars

After 10 days

After 10 days, I have received the order. I was supposed to get the order in 2 days

13 September 2026
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Reply from Paddockspares

Apologies for the delay. It took extra time to complete the order in UK and then was mis-shipped by DHL in France causing extra time.
We hope all is OK now.

Rated 5 out of 5 stars

Simple transaction.

Easily identified required part on website, ordered it, paid for it, and a couple of days later, it was delivered. What is there not to like?

12 September 2026
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Reply from Paddockspares

We're glad to hear that finding the part on our website was easy and that delivery was prompt. We appreciate your positive feedback!

Rated 1 out of 5 stars

Very very late delivery no…

Very very late delivery no communication very disappointed

12 September 2026
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Reply from Paddockspares

Apologies - no excuses. This order really missed the boat and is terribly late. It was mislaid and was processed only the day before this review. It is out for delivery with DPD today DPD will have contacted you by email. Our customer service team will be in touch by email. Apologies again.

Rated 4 out of 5 stars

ordering experience

Prices are competitive, prompt despatch, can always get to speak to sales or customer services.

11 September 2026
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Reply from Paddockspares

We're so glad to hear you appreciate our competitive prices, prompt dispatch, and accessible sales and customer service. Thank you for your kind words!

Rated 5 out of 5 stars

I contacted Paddock for advice and my…

I contacted Paddock for advice and my call was answered immediately. The chap could have not been more helpful and provided all the information I needed to place my order, which was delivered in due course. At a very reasonable rate.

9 September 2026
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Reply from Paddockspares

Thank you for your kind words. We try so hard to to provide the complete service.

Rated 3 out of 5 stars

TOO LONG TO SHIP

4 September 2026
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Reply from Paddockspares

Apologies for the delay with this order. We are confident that our service will be better and more timely in future.

Rated 5 out of 5 stars

Fast and easy

All good.
From the transaction to delivery, all went fast and easy.

31 August 2026
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Reply from Paddockspares

We're so glad to hear that your transaction and delivery were fast and easy. We appreciate your positive feedback!

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