Oxygen Concentrator Store Reviews 

11,482
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, making interactions pleasant and informative. People frequently highlight the excellent customer service, noting the attentive and patient approach from representatives. Reviewers are very satisfied with the products, finding them easy to use, high-performing, and well-suited for their specific requirements. The delivery service is also frequently commended for its speed and efficiency. However, some customers noted occasional product issues, such as specific mechanical problems, size concerns, or missing components. A few people also felt that customer service for resolving problems or handling repairs could be improved, citing instances of unclear installation guidance, inadequate support for issues, or delays in returning units after service.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as knowledgeable, friendly, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, highlighting prompt responses and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My neighbor recommended Aaron at American Medical Sales and Rentals, and I’m so glad she did! He was knowledgeable, friendly, and made the whole process easy. I purchased the same oxygen concentrator... See more

Rated 5 out of 5 stars

I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as hi... See more

Company replied

Rated 5 out of 5 stars

Loving our Inogen Voxi 5 O2 Concentrator. It's perfect for the home and whisper quiet. It's been running like a champ, continuously (I want to turn it off to give it "a rest" but was assured it will... See more

Company replied

Rated 5 out of 5 stars

I was needing to purchase an Inogen unit for my sister in law. I had zero knowledge about them, just what I read on line. I called and a salesman Luke Corrick answered and he was amazing. He answered... See more

Company replied


Company details

  1. Oxygen Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Local Medical Service
  4. Medical Equipment Supplier
  5. Medical Supply Store
  6. Mobility Equipment Supplier

About Oxygen Concentrator Store

Written by the company

Oxygen Concentrator Store from American Medical Sales and Rentals
Oxygen Concentrator Store
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.

View Top Categories:

Portable Oxygen Concentrators
Home Oxygen Concentrators
Used Oxygen Concentrators

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(11,482)

2,163 reviews in the last 12 months

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Rated 5 out of 5 stars

The entire transaction was handled in a…

The entire transaction was handled in a professional manner. My salesperson(Neal answered my questions in a patient matter and explained what I did not understand. The delivery arrived as it was stated and was packed well.

13 July 2026
Oxygen Concentrator Store logo

Reply from Oxygen Concentrator Store

Thank you, Judy, for the kind words. We're glad Neal took the time to patiently answer your questions and that your delivery arrived well packed and on time. If you ever need anything else, feel free to reach out, we're here to help!

Rated 3 out of 5 stars

To hard to understand the different…

To hard to understand the different settings. ABCD what number should I use.

13 July 2026
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Reply from Oxygen Concentrator Store

Thank you for your feedback, Clark. We're sorry the different settings were confusing to follow. Please call us at 877-303-9289 and our team will be happy to walk you through exactly which setting is right for you. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Nic was very professional and friendly.

Nic was very professional and friendly.

13 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Corrine, for your kind review. We're glad Nick was professional and friendly throughout your experience. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

After our problem

After our problem, we received a call back and the items were replaced. Immediately shipping was right away.

13 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Judith, for sharing your experience. We're glad our team followed up promptly and got your replacement items shipped right away. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars
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Reply from Oxygen Concentrator Store

Thank you, Dick, for the kind review. We appreciate you taking the time to share your positive experience with us. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Ordered a POC

Ordered a POC. It arrived when promised and packed perfectly. Nick was very helpful in the entire process; quite knowledgeable.

6 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Sandy, for your feedback. We're glad your POC arrived as promised and that Nick was knowledgeable and helpful throughout. If you ever need anything else, feel free to reach out, we're here to help!

Rated 4 out of 5 stars

Good service especially with available…

Good service especially with available doctor. Shipment missing Cpap to O2 tubing and connector.

13 July 2026
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Reply from Oxygen Concentrator Store

Thank you for your feedback. We're glad the process went well, and we're sorry to hear the CPAP to O2 tubing and connector were missing from your shipment. Please call us at 877-303-9289 so we can get those sent out to you right away. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

My new batteries and charger were…

My new batteries and charger were delivered the very next day from my order. Great service!

13 July 2026
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Reply from Oxygen Concentrator Store

Thank you for the great review. We're glad your new batteries and charger arrived so quickly. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Excellent company

Very helpful and easy to work with and concerned with my needs

10 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Ronnie, for your kind words. We're glad our team was attentive to your needs and easy to work with. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Great customer service with Audrey Murrill

Audrey is an excellent oxygen consultant--she was friendly and helpful from the start. I first called on 7/7/26 and was able to speak with Audrey right away instead of having to wait to be "next in line". My husband requires oxygen at night when using his BiPAP machine and he needs a portable oxygen concentrator for travel that provides a continuous flow. Audrey is very knowledgeable and answered all my questions about the Zen-O concentrator. She explained what would be included in the order, the warranty, etc. It took a few days to receive the chart note from the physician that the oxygen was required, but the order went through seamlessly. Then the delivery was three days earlier than expected! It was a pleasure working with Audrey and the Zen-O will work well. (we especially like the well-designed cart for the concentrator)

13 July 2026
Unprompted review
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Reply from Oxygen Concentrator Store

Thank you so much, Carol, for this detailed and thoughtful review. We're delighted Audrey could answer all your questions about the Zen-O and that your delivery arrived early. We hope the Zen-O continues to serve your husband well. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Great people to work with

Great people to work with, no pressure, just help.

10 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Roy, for your feedback. We're glad you felt supported without any pressure during your experience. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Our sales person Luke was great

Our sales person Luke was great. He was knowledgeable and quickly responded to us. We are very happy with the concentrator. It perfectly meets all our needs.

2 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Susan and Peter, for the kind review. We're so glad Luke was knowledgeable and responsive, and that the concentrator meets all your needs. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Nick was fantastic on helping us with…

Nick was fantastic on helping us with the supplies that we needed. I would highly recommend them.

9 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Carl, for your recommendation. We're glad Nick could help you find the supplies you needed. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

needed to order a strap for my machine…

needed to order a strap for my machine was fast and easy to find. everything was easy ordering and checking out. every time i call the reps know what they are doing and are very helpful.

11 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Deborah, for your kind review. We're glad ordering your strap was fast and easy, and that our team has consistently been helpful. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Loving our Inogen Voxi 5 O2…

Loving our Inogen Voxi 5 O2 Concentrator. It's perfect for the home and whisper quiet. It's been running like a champ, continuously (I want to turn it off to give it "a rest" but was assured it will keep on going for 1000 of hours. Much better than the device the hospital sent over which was huge, LOUD and ugly.

10 July 2026
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Reply from Oxygen Concentrator Store

Thank you for sharing this wonderful feedback. We're so glad the Inogen Voxi 5 has been running smoothly and quietly for you. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

I’m happy with it just didn’t want to…

I’m happy with it just didn’t want to spend that much but John was great to work with

3 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Kelley, for your feedback. We're glad John made the experience a positive one and that you're happy with your purchase. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Quick and excellent service

Quick and excellent service. Knowledgeable staff members and very friendly.

10 July 2026
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Reply from Oxygen Concentrator Store

Thank you for the kind review. We're glad our team was quick, knowledgeable, and friendly during your experience. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

Audrey was very thoughtful and patient…

Audrey was very thoughtful and patient working with us to get the equipment that we desperately needed.

10 July 2026
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Reply from Oxygen Concentrator Store

Thank you, Wade, for sharing this. We're glad Audrey was thoughtful and patient in helping you get the equipment you needed. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars
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Reply from Oxygen Concentrator Store

Thank you, Sharron, for the kind review. We're glad Drew delivered exactly as promised. If you ever need anything else, feel free to reach out, we're here to help!

Rated 5 out of 5 stars

John Paige knows his products

John Paige knows his products. He was thorough, honest and listened. I was impressed. There was a high hurdle we both had to jump ( I’m referring to a doctor’s staff member who got out on the wrong side of the bed ). John helped me make it happen.

16 July 2026
Unprompted review
Oxygen Concentrator Store logo

Reply from Oxygen Concentrator Store

Thank you, Sally, for your thoughtful review. We're glad John was thorough and honest, and that he helped you work through the hurdle with the doctor's office. If you ever need anything else, feel free to reach out, we're here to help!

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