Car insurance The agent on the phone was fantastic, Eddie was his name he went through everything with me. Its true what they say in the advertisement on TV, i saved €470 by switching to Outsurance... See more
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Company details
- #2 of 10 best companies in Insurance Company
Written by the company
OUTsurance DAC trading as OUTsurance is regulated by the Central Bank of Ireland. We provide comprehensive, value-for-money car & home insurance to Irish consumers and are pioneering the concept of insurance cashback - the OUTbonus!
Contact info
2nd floor, Building 3, The Campus, Cherrywood Business Park, D18 TF72, Dublin, Ireland
- (01) 512 6200
- www.outsurance.ie
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Simplisity
Outsurance has absurd conditions for mature properties and people
Attracted by their advertising i tried to switch house insurance from AXA to Outsurance. What a waste of time and effort. I own house since 1976, never had a claim of any kind. Have gas etc safety checked and serviced annually by registered fitter. I also have house checked for compliance to building regulations every 3 years.
I was refused buildings cover on basis that i did not reroof the house since it was built pre-1921 and because i am judged to be a flood risk area. I am at top of camden street with a sharp gradient that runs downhill all the way to college green 2/3 miles away. We have not had a flood here in my 75 year lifetime. My roof is regularly attended to, gutters replaced, slates renewed if needed etc. It has never been a problem.

Reply from OUTsurance Ireland
Friendly operator,very helpful,and a…
Friendly operator,very helpful,and a price that I could afford!
Amazing experience
Amazing experience, so friendly and helpful. Did their best to get me the best deal. Absolutely recommend.
The price was very competitive
The price was very competitive, and the agent (Charlie) was very helpful, knowledgeable and friendly.
Car insurance
Car insurance
The agent on the phone was fantastic, Eddie was his name he went through everything with me.
Its true what they say in the advertisement on TV, i saved €470 by switching to Outsurance. Highly recommend you give them a call for a quote before you renew your current policy.
The fact that you were not penalised…
The fact that you were not penalised because of age. I have been insured all my life and felt that I should not have had to pay exorbitant rises of insurance. Thank you for taking my driving into account and not my age.
Very helpful and made the process easy.
Very helpful and made the process easy.
Reasonable qoute
Excellent service received
Got a very competitive quote over the phone in record time. Sales agent very nice to deal with. Overall very happy with the product and also the excellent customer service received.
Really quick and easy process
Really quick and easy process, much better premium on offer than other places I tried for my home insurance. Will definitely try them again next year for my car insurance! Customer service was friendly and efficient too. A welcome change.
Quick and easy process also had to make…
Quick and easy process also had to make some amendments to the policy a quick phone call and everything was sorted out
aman was very helpful and pleasant
I learned about OUTsurance while…searching Gemini
I learned about OUTsurance while searching online for car insurance options. While I was filling in my details on the website, a customer support representative called me. They were extremely polite, helpful, and clearly explained all the policy details, which made the whole process effortless. Thanks to their excellent support, I was able to secure a great policy within a budget of €1,000. Highly recommended!
Very competitive price and nice people…
Very competitive price and nice people to deal with. They rang me back when they said they would, saved time holding on phone.
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