Outside Reviews

4,481

•

4.9

Winter sport Store

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Review summary

Created with AI, based on recent reviews

Looking at 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products available, often finding them competitively priced compared to other outlets. Reviewers consistently highlight the excellent service received, noting the helpful, knowledgeable staff who provide impartial advice and support. Many people also commend the swift and efficient delivery, with orders arriving quickly, often well-packaged, and with clear communication regarding their status. The overall ordering process is frequently described as smooth and easy to navigate. However, some customers noted challenges with product sizing, particularly for shoes, occasionally requiring exchanges to find the right fit.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting the great quality and competitive... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, consistently praising its efficiency and value. Reviewers... See more

Price

Consumers consistently express satisfaction with the pricing, often describing items as well-priced,... See more

Order

Clients share positive opinions on order, highlighting a straightforward purchase process and quick delivery,... See more

Reviews shaping this summary

Great service and great staff. When ordering online everything arrives really quickly. In store the staff are the most knowledgable and friendly I’ve encountered in any industry. If people ask about c... See more

Company replied

I originally ordered a pair of climbing shoes from Outside, the order was very smooth. The delivery was excellent. Unfortunately the shoes did not fit my feet. Buy a stupid mistake on my part I manage... See more

Company replied

Very good customer service. Returned item as it was too large, stating I would have re ordered in smaller size which was not available. Received e mail stating smaller size now available,and asking if... See more

Company replied

The staff at Outside always give excellent and professional advice based on good knowledge and experience. They are all mountaineers, climbers, walkers or runners, and use their experience to give go... See more

Company replied

Company details

About Outside

Information provided by various external sources

Outside is a specialist outdoor retailer and online shop selling clothing and equipment for:

climbing and mountaineering
trail and fell running
hill walking and lightweight camping
backpacking, travel and trekking

Based in the Peak District, UK.

Outside.co.uk - online clothing and gear for climbing, running, walking and travel, with free UK delivery!

Written by the company

Outside has sold outdoor clothing and equipment at our Peak District shop for over 30 years.: Our website offers the same exceptional service you can expect at our Peak District store. Whether you’re climbing, running, walking, camping or mountaineering - Outside has got you covered.

Contact info

Main Road, S32 1BB, Hathersage, United Kingdom
01433 631111
sales@outside.co.uk
www.outside.co.uk

4.9

Excellent

4K reviews

5-star

4-star

3-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(4,481)

313 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jan 26, 2026

Ordered a pair Altras that proved a bit…

Ordered a pair Altras that proved a bit too big on me. The replacement arrived very promptly and the refund even quicker. Great service and shoes.

12 January 2026

Reply from Outside

Feb 4, 2026

Many thanks for your kind words.

Jan 26, 2026

Great product

Great product, Areopress, very efficient postage and good communication. Good to support independent shops. Very happy

5 December 2025

Reply from Outside

Dec 29, 2025

Thank you for taking the time to leave such a nice review.

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