Great service and great staff. When ordering online everything arrives really quickly. In store the staff are the most knowledgable and friendly I’ve encountered in any industry. If people ask about c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I originally ordered a pair of climbing shoes from Outside, the order was very smooth. The delivery was excellent. Unfortunately the shoes did not fit my feet. Buy a stupid mistake on my part I manage... See more
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Very good customer service. Returned item as it was too large, stating I would have re ordered in smaller size which was not available. Received e mail stating smaller size now available,and asking if... See more
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The staff at Outside always give excellent and professional advice based on good knowledge and experience. They are all mountaineers, climbers, walkers or runners, and use their experience to give go... See more
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Company details
About Outside
Information provided by various external sources
Outside is a specialist outdoor retailer and online shop selling clothing and equipment for:
- climbing and mountaineering
- trail and fell running
- hill walking and lightweight camping
- backpacking, travel and trekking
Based in the Peak District, UK.
Outside.co.uk - online clothing and gear for climbing, running, walking and travel, with free UK delivery!
Written by the company
- Outside has sold outdoor clothing and equipment at our Peak District shop for over 30 years.
- Our website offers the same exceptional service you can expect at our Peak District store. Whether you’re climbing, running, walking, camping or mountaineering - Outside has got you covered.
Contact info
Main Road, S32 1BB, Hathersage, United Kingdom
- 01433 631111
- sales@outside.co.uk
- www.outside.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Outside
Glad to hear you enjoyed shopping with us. We will remain a brick and mortar store above anything else for this exact reason. See you again soon we hope.
Reply from Outside
Thank you for taking the time to leave such a nice review.
Fast and efficient
Good all-round no problems, arrived safe and quick.
Great price perfect
7 April 2026
Reply from Outside
Many thanks for taking the time to leave us a 5 star review
Great service and price
7 April 2026
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Mountain Equipment jacket repair
I had a failed zip on a Mountain Equipment Tupilak jacket and the after sales service from both Outside and Mountain Equipment was superb. The zip was replaced under the Mountain Equipment lifetime warranty, free of charge, quickly and efficiently. Once the jacket was back at outside, it was posted out for delivery the following day. Thanks to everyone involved in the repair. Great Job and Great Service!
30 March 2026
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you again soon.
TLC for walking boots.
Product (Nikwax cream) exactly as ordered, reasonable delivery time, lower price than outdoor shop. All seems good to me.
7 April 2026
Reply from Outside
Glad to hear you enjoyed shopping with us.
Excellent customer service and product.
7 April 2026
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
Order arrived quickly and as…
Order arrived quickly and as advertised. Thanks for a good service and price.
30 March 2026
Reply from Outside
Many thanks for your kind words.
Outstanding service,coupled with quick…
Outstanding service,coupled with quick no nonsense delivery.
What's not to love.
31 March 2026
Reply from Outside
Thank you for taking the time to leave such a nice review.
One of the few places your guaranteed…
One of the few places your guaranteed to get good rock shoes and indeed anything to do with climbing
31 March 2026
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
I am happy with the service.
18 March 2026
Reply from Outside
Glad to hear you enjoyed shopping with us.
Reply from Outside
Many thanks for taking the time to leave us a positive review. If you want to drop an email to sales@outside.co.uk with any recommendations for alternative payment methods that you like to use, we would love to hear about them.
Everything was just perfect!
Everything was just perfect. The backpack I wanted was in stock and despatched quickly. It arrived on time and was exactly as described on the website. I would definitely buy from outside.co.uk and certainly recommend them to those looking to buy quality kit!!!
23 March 2026
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
My favourite bricks and mortar…
My favourite bricks and mortar retailer. Especially love the Hathersage shop.
24 September 2025
Reply from Outside
Glad to hear you enjoy shopping with us. See you in-store again soon we hope, but you're equally as welcome on our website.
Reply from Outside
Thank you for taking the time to leave such a nice review.
Reply from Outside
Many thanks for your kind words.
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