Outpost Workshop Reviews 

477
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the precision and craftsmanship in their custom designs. Many people were impressed with the robust construction and how well the items were made, often exceeding expectations. The service also received high marks, with consumers appreciating the helpful advice and efficient turnaround times. However, some customers also noted significant issues with order communication and delays, with several people reporting long waits for their products or no response after payment. Additionally, a few reviewers experienced problems with the electric iron components, specifically mentioning units tripping breakers or lacking temperature control for consistent use.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as detailed, durable, and... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting their precision,... See more

Order

People report ambiguous experiences with order, with some customers experiencing significant delays and a... See more

Service

Customers had positive experiences with service, often highlighting excellent service and great products.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 26th November - my product has now arrived and I'm delighted with it. Don't worry if you don't get much communication- they are busy! But the items now arrived. I didn't get a chance to discu... See more

Rated 4 out of 5 stars

Amazing quality on the branding plate - really accurate when you get used to the branding process. The only thing that would be nice is an indicator on the electric iron component to tell when it... See more

Rated 4 out of 5 stars

Update 26th November - My order has arrived, and I am thrilled with the outcome. Although communication was sparse due to their busy schedule, everything turned out great. Initially, I was concerned a... See more

Rated 4 out of 5 stars

Edit: Now received and looks lovely . Can’t comment on how well it works as it is a Christmas gift but looks good quality and was well wrapped. Hoping that this is just a mistake but ordered a pr... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

477 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(477)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personalise stamp

5 stars are not enough for this company. I ordered a personalise stamp from here, the quality is amazing and the delivery was so quick. I’ll definitely be using this company again

3 August 2024
Rated 5 out of 5 stars

Wood iron bespoke stamp…

Excellent product excellent customer service answered all my questions promptly and advised me accordingly definitely recommend and will be back to purchase other products

11 July 2024
Rated 5 out of 5 stars

Excellent product and company

I made my first order, which upon delivery I realised I had made a mistake. I contacted them and they were most incredibly helpful. I would highly recommend them to anyone as their work is beautiful. I hope to buy some more of their items soon.

17 June 2024
Rated 5 out of 5 stars

Outstanding

I ordered a stamp - branding iron. I wasn't 100% sure of what I needed, size , depth etc. A member of the team couldn't have been more helpful. The support and guidance was excellent. The branding iron arrived extremely quickly with instructions but there was also the opportunity to use a QR code and get comprehensive instructions to use the iron and attachment. I couldn't be more happy with the product, absolutely fantastic. The quality, workmanship and service were outstanding. Thank you so very much.

29 May 2024
Rated 5 out of 5 stars

Mike is a great person to work on your…

Mike is a great person to work on your brass embossing stamp,if you or him have an issue he gets back to you promptly for a discussion.Workmanship is absolutely stunning and quick.Quality brilliant.Will be ordering more different brass stamps from him.I have also recommended him to others.

29 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look