OurRitual Reviews 148

After cycling through THREE different therapy options (all disasters btw), OurRitual is the only one we haven't ghosted after a month.

The secret? It's actually... manageable? Wild concept!

Their approach is like the therapy equivalent of meal prep - bite-sized sessions + practical tools that don't require sacrificing your entire existence.

No more staring blankly at each other when asked so what did you work on this week? because their follow-up system actually keeps us engaged.

My partner (who would rather watch paint dry than discuss feelings) even looks forward to sessions now.

Therapy felt too intense to suggest, so this was a low pressure way to start working on things. I like that I can go at my own pace and revisit topics when I need to. I feel more confident bringing up important conversations now.

Our counsellor was good and the app approach didn’t work for us, but that is not why I’m moved to leave this feedback. We would have just left the 3 month trial satisfied but realising a more traditional session-only approach was for us and being a bit annoyed about the buggy app that froze us out often, and realising that you could miss out on sessions if your assigned therapist didn’t have availability when you did (we only had one session in our first month due to this). The reason I am frustrated to the point of leaving this review is that after I emailed to confirm we wouldn’t be continuing after our 3 month commitment I was then emailed repeatedly to complete a survey before they would confirm this. I completely the survey but then came across bugs that wouldn’t let me answer which reminded me of the numerous times the system was buggy before - but again, nothing that was so frustrating that I’d take time to leave a review. What had led to this is that once I completed the survey I was then emailed again to ask if I was sure I wouldn’t renew - I said I was sure, then they said they were going to have to charge us for cancelling early. WE DIDN’T CANCEL EARLY as was clear in the email chain, but they charged us a cancellation fee that same day regardless.
For a company that sells listening services their customer services team aggressively over communicates without actually reading the content of email to the extent that our account was cancelled without notice prematurely so we lost our booked sessions and we were charged a cancellation fee when we had only notified them that we wouldn’t be renewing after the three months was up. Incredibly poor customer service and much time has been lost trying to sort issues out.

OurRitual has been a game changer for our relationship.

This service has been extremely helpful. I loved how easy it was to schedule sessions at almost any time, no matter where I was. The fact that I didn’t have to leave my location made it even more convenient.

Very positive experience on my side, it was exactly what I needed!

I had a great experience with OurRitual.com! The website is beautifully designed, easy to navigate, and offers a thoughtful selection of wellness products. Everything I ordered arrived on time and was beautifully packaged. You can tell there’s care behind the brand. Highly recommend for anyone looking to add more intention and calm into their daily routine.

We signed up for a 3-month package with Our Ritual, paying nearly $400 upfront, based on their advertised 14-day money-back guarantee. But that guarantee is basically useless. To qualify, you have to both request a refund and attend your first session within 14 days. However, the earliest session they had available was after that window closed. So we had no opportunity to even try the service before the refund period expired. No warning, no heads-up—just a built-in loophole that leaves you stuck.

When we finally had our session, it was extremely disappointing. The therapist seemed unprepared, awkward, and honestly like she was reading from a script. The session felt impersonal and uncomfortable, and we knew immediately this wasn’t the right fit for us.

We asked for at least a partial refund and were told no—but they generously offered us 20% off our next session… after a terrible first experience. Why would anyone go back after that?

If you're going to expend the time, energy and money, go with Well Beings Counselling. We had one session with Franziska and the difference was night and day. She was professional, insightful, and clearly experienced. We felt safe and supported—everything we hoped therapy would be.

If you're considering therapy, do yourself a favour and steer clear of Our Ritual. It’s an expensive, frustrating, and disheartening experience. Go with a legitimate practice that puts people first.

We've been trying a few therapists throughout our marriage as we went through different stage of shared life (having kids, changing careers, etc).. and its always been hard to find the right therapists, or make time. Our Ritual made it so much more accessible and affordable, and we couldn't be happier with using this new and modern approach to couple therapy.
Highly recommended!!

I am so grateful for OurRitual - it has been a real lifesaver for our relationship. The fact that I was able to start solo and really work on myself and my side of the relationship, and then get my partner to do the same and end up working together - the past four months has changed our lives, so the grateful, and highly recommend it!

Ritual saved my marriage! My husband and I were experiencing some difficulties but we didn't want to spend on an in-person therapist. Ritual was cost effective but also worked with us in between therapy sessions. Very grateful!

I used OurRitual for "solo" couples therapy, and found it to be very effective. I thrive in structure, and enjoyed the way that OurRitual organizes the experience into distinct pathways which combine 1-1 live microsessions with re-watchable video tutorials and journaling prompts. This format also helped reinforce the content vs traditional talk therapy.

Such a great service, they have really helped me learn to communicate and connect and the app is full of such great learnings.

Both my own experience, and that of several people I know who have used Ourritual, has been super positive!

Great interface and idea - with understanding and compassion at its core, Our Ritual helps solidify the foundation of any relationship with 21st century tech (and a brilliant UI). It helped us engage in tough conversations and guided us towards positive and constructive outcomes!

OurRitual reimagines couples therapy in a way that feels approachable, flexible, and effective. You can start on your own or as a couple, which lowers the barrier for people who might be hesitant about traditional counseling. No awkward office visits—everything happens in a private, comfortable setting, guided by real experts. The sessions are short, thoughtful, and easy to fit into a busy schedule, and the pricing makes it far more affordable than standard therapy. It’s a smart, compassionate platform for anyone looking to strengthen their relationship, with or without a couch.

Like the UI and concept very much. And team seems great!

Such a great combination of self learning and therapy. Highly recommend.

Ritual changed the trajectory of my relationship. I cannot thank them enough for the guidance and support they provided at a tumultuous time for me. It's easy to use and the service is phenomenal. Would recommend to anyone.

At first my wife was hesitant to do couple's counseling so what was great about Ritual was that I was (a) able to start by myself (b) eventually convince her that this was the type of therapy experience she could get comfortable with (no going to someone's office and sitting on their couch, etc). We have been using the app for 6 months now and we really like our expert and the content has been super helpful. Plus it is significantly cheaper than traditional therapy.