Ourearthproject Reviews 

131
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid this company. Poor quality T-shirt for which they only offer a partial refund. Sent it back, they claim not to have received it amd I can’t find the postage receipt and they will not refund. Wil... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS. Terrible company to deal with. I bought two T shirts (May 2020) which were very small and after many ignored emails, they said I could return them and they would issue larger size... See more

Rated 1 out of 5 stars

If I could award this company a big fat 0 then I would !! I ordered 2 t shirts that took over 2 months to arrive and when they did I was so disappointed!!... the quality is so poor and by no means war... See more

Rated 1 out of 5 stars

I foolishly ordered a tshirt from this company 3 months ago. It has never arrived. I have sent numerous emails requesting assistance or a refund and each email, although replied to by a very uninteres... See more

Company details

  1. Clothing Store

Information provided by various external sources

We are more than just a clothing brand. It's an action to make the future a better place for everyone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(131)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

I ordered a bumblebee necklace and earrings from this company as a present for my Daughter-in-law. When they arrived, the necklace was so tangled up that after several attempts to try to unravel it, I contacted the company to tell them. From the word go, they were so helpful and understanding, and a new necklace has now arrived in pristine condition! Great customer service - which makes such a difference when one thinks of using a company again. Well done - and thank you .

26 October 2019
Unprompted review
Rated 4 out of 5 stars

I have ordered a bee necklace and had a…

I have ordered a bee necklace and had a few complications with my PayPal (nothing to do with ourearthproject)
Ourearthproject have great customer service and replied to my every email and concern and kept me updated. I look forward to my little bee 🖤

12 September 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely love my shirt!

This was my first time ordering here and I was very pleased with the outcome. The customer service was superb and very helpful with any questions I had before and after my purchase, shirt quality is great (wearing it now!), and it helps contribute to great causes!

23 August 2019
Unprompted review
Rated 1 out of 5 stars

Not Exactly Eco-Friendly!! AVOID

Selling itself as eco-friendly -but clothes are shipped from China and different colour to picture, also not great quality. Much better organisations to buy from if you are looking to support eco friendly brands!

10 July 2019
Unprompted review
Show reviews in all languages. (131 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look