Oud Attar Reviews 

Well I was absolutely in love with a few scents and even made a new purchase to try an additional scent. I bought some mini ones as a gift for a niece of mine as well cus she liked the vanilla.
Unfortunately my order was supposedly "delivered", to which I have no knowledge of. The online signature is a fake little circle, not my signature! When I raised this with customer care they have suggested that I have done this before and that I need to raise it with Royal Mail.
First of all, how rude and pathetic can you be to say that to a repeat customer? Don't be a moron! Secondly, get your information right, the sender has to ask royal mail to investigate it, so they won't do anything from my side of the query as a recipient. Get off your lazy back sides and investigate it properly "Erik" from customer care.... or who ever you are....
I didn't spend almost £200 to be so disgustingly accused.
Shame on you Oud Attar, if you can't deliver parcels properly after taking my payment in full, then perhaps you should be using a more trustworthy postal service.
You have to be a very special kind of unethical rude moronic advisor to suggest such a absurd cheap thing.
You might sell nice products but if your service is so crap then you will lose customers!!!
I'd rather fly out to Dubai and buy more Oud than be accused of such crap!
You can't keep my payment and my products, so make up your mind and behave like an actual professional company.
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Update, I've had a better response from the manager who did resolve my missing items, but it was a frustrating process.
Stars for his treatment would still be on the lower side of 1or 2 as I found it quite insulting to be mistreated, but the scents and quality itself are lush so I will balance the stars accordingly....

I contacted this company after seeing two other reviews here raising concerns about the chemical, carboxaldehyde. They were initially very responsive regarding an unrelated matter, but became unresponsive as soon as I specifically asked about this ingredient.

Since then, they’ve gone completely silent and quietly removed carboxaldehyde from the ingredients list on their website, without any explanation or clarification. You can check the Web Archive to view previous changes to the website.

Very disappointed and appalled by the lack of transparency, ethics, and integrity here.

What’s even more concerning is that this chemical appears to have been banned in the UK and EU as of 2022. If that’s the case, this raises serious questions about compliance with current safety regulations.

This kind of behavior is not only dishonest and unethical, it may also be illegal. It’s also particularly dangerous for those with allergies, sensitivities, or hormonal imbalances.

The company’s complete disregard for consumer safety and transparency is both unacceptable and disturbing.

I have since discarded the items and requested a full refund due to the lack of product safety.

Avoid this brand.

As well as full size, I’ve had multiple of the taster sets and despite their tiny size they last ages! Love them as they are great for taking on planes without taking up space and allowance. The scents last ages and smell amazing. I ALWAYS get comments on the ones that I wear most. My favourite is ‘Sweet Oud’, but if they ever make it a full a size permanent fixture, ‘Phantom Oud’ is amazing!

Beautiful smell
But they are using banned chemicals in the EU, don’t believe me? Check ingredients such as carboxaldehyde, banned since 2022 in the EU

Very trustworthy company to deal with, site is easy to negotiate and delivery by Royal Mail. The discovery sets are all amazing, I have got them all and find it hard to have a favourite as all so unique. I always get compliments when I wear their scents and enjoy sharing their details. I have some of the larger oils and they last for ages as you only need to apply a small amount and it lasts all day.

What can I say?! Oud Attar really know what they're doing. Their fragrances are amazing and are real head turners. I am always happy to let people know about Oud Attar when anyone stops to ask about the fragrances I wear. It's lovely to be able to engage in a conversation with someone because they just have to know what I'm wearing. I have made friends with people thanks to these lovely fragrances.

Gorgeous perfumes that last all day. Great pricing and quick delivery. Highly recommended.

Easy to use website great communication perfectly packaged arrived when expected and excellent quality the new raged is lush

Just received 2 sets to try and already love it so much. Rose Oud is to die for.

I would like to thank Erik and the rest of the team for helping me with my order.
I would also like to say that Oud Attar fragrances are my favorite signature scents. No other perfume smells like Oud Attar. I'm a loyal customer and I can't wait for my upcoming order.
Thank you once again.

I switched to Oud Attar about 3-4 years ago and will never leave. The amount of compliments I get from the oils is unreal. I’ve also recently bought the new oils - lavish, vivid, embers, delight etc and the word I would use for all of them is “delicious.” 1st class product!!

I had a mix up with my order and Erik who dealt with me throughout via email was amazing, his customer service is incredible and I wouldn’t hesitate to purchase from them again due to this experience. They should take about a day to respond but once they do I can’t fault them. The delivery was really fast too

Poor customer service

I purchased item in beginning of June, now also end of July no delivery. Which they have taken money for.

I have chased 4 seperate on email for an order update, and customer service team cannot even be bothered to reply.

I will now be contacting card supply for a full refund and lodging this with the bank as a failure of purchased goods delivery

MY FAVOURITE OUD OUT OF THEM ALL IS:
“””””SANDAL OUD”””””
The only complaint I have is the prices/markup’s somehow the liquid Leakes slowly out of the glass bottle !!! With NO accident or drooping it !!’

If you are reading this “”OUD ATTAR”” a replacement “””SANDAL OUD 15ml”” would be a nice “”Goodwill Gesture”” God Knows How Many Bottles Leak And Maybe Thats Why They Are So Cheap?!!!

I don't normally buy products advertised on social media. On this occasion I'm glad I have. I bought the Discovery Bundle. Each scent is beautifully balanced, lasts on my skin for hours. I am delighted the scents are vegan.
Website was easy to navigate.
Delivery was very prompt.
Lovely, professional, respectful response to my email.
I have no hesitation in recommending this company and it's products.
I definitely intend to buy more products from Oud Attar.

What can I say, lovely fragrances, discovery set brilliant and easy to use every day as small bottles easy to carry around if you need a top up. Bigger bottles for at home. Never had so many compliments on the fragrances. It’s always a matter of personal choice and when making a review you have to remember we don’t all like the same, however, with the discovery set you get a choice as well as layering them up to create new fragrances. I have absolutely no complaints other than they are all so nice I cannot decide which one to get in a larger size.

Customer service was spot on, the delivery was prompt.
The scents are amazing too.

Perfect little fragrances, I just wear a different one each day.

Excellent fragrances. My favourite is Vanilla Oud, followed by Sweet Oud. My mum loves Rose Oud and my daughter loves layering a couple to make her own. I also layer Sweet and Oud Noir. I receive many positive comments asking what fragrance wearing. I am always delighted to recommend Oud Attar. Fabulous customer service (not that I have had negative issues - only positive). Often offer a sale meaning that I can afford to test other fragrances without spending too much. Well done Oud Attar! You know how to keep your customers coming back for more!

I am delighted with the Oud range of oils which arrived shortly after my ordering them. The free gift will make a nice gift to a friend, as the peachy smell is not my resonance, however it was nice to have an extra perfume. I like the ease of use of these delicious little bottles of loveliness!