Oud Attar Reviews 

598
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were somewhat happy with their experience overall. People frequently mention that the fragrances are truly unique, beautifully packaged, and offer scents that easily last throughout the entire day. Buyers appreciate the convenient rollerball bottles, finding them great for daily use and receiving numerous compliments from friends. However, some reviewers were not happy with unexpected delivery delays and parcels failing to arrive on time. A few other people also felt that customer support responses were lacking when trying to resolve shipping problems. Additionally, a small portion of buyers experienced issues with unexpected product sizing or items arriving damaged.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting long-lasting scents, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the exquisite, long-lasting scents... See more

Order

Clients share ambiguous opinions on order experiences, as some reviewers report that shipments arrive... See more

Customer service

Customers had ambiguous experiences with customer service, as some reviewers reported that the team... See more

Delivery service

Consumers find delivery service to be ambiguous, as many reviewers experience significant delays, missing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fragrances are beautiful, and their claims about how long they last are accurate - my skin doesn't retain scent very well, and applied more than average, 3-4 times a week, a 2mm lasts a month. You... See more

Rated 5 out of 5 stars

Ordered the discovery selection then read the reviews and was a little worried I wouldn't get it. Shouldn't have worried as there was enough email communication and delivery info and didn't wait lo... See more

Rated 5 out of 5 stars

Such lovely perfumes! My sister introduced me to the Oud Attar range after I asked what her gorgeous new perfume was. I now love the Rose Oud & it’s become my favourite scent. I have lots of complim... See more

Rated 5 out of 5 stars

I started with the discovery set which I've purchased 3 times, purely to recognise which scent mixes best with the other (clearly personal preference) THEN I discovered Vanilla, OMG! I love it, it's,... See more


Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier

Information provided by various external sources

Specialists in Oud Perfume Oils which are infused with our signature Oud scent to deliver a true unique aroma.


Contact info

3.7

Average

TrustScore 3.5 out of 5

598 reviews

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No history of asking for reviews

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3.7

All reviews

(598)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

I have built up a collection of these…

I have built up a collection of these oils as I love them so much. I cannot use sprays so these roller balls are perfect for me, the scents are all long lasting and there's a great variety. I also like to layer them together to create my own combinations.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed. Feel deceived.

I made an order from them. On their site, they claim to be in the UK but on the shipping platform it says from Vilinus. Again, they didnt use Royal Mail as they claimed but some that's in another language. It's either theyre scammers or they try to milk people off their money by reducing cost after charging... its been days now and I'm parcel is stuck in Turkey. What's it doing there... it takes just 6 to 7 hours from the UK to my country. How has it taken weeks?

19 May 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE: SCAM

BUYER BEWARE. Full bottle size of Rose Oud is nothing like the sample size. The scent does not last on the skin at all. Barely detectable. Plus the roller to dispense the oil does not turn easily so many rolls are required to get it out. I explained all of this to Oud Attar. They are fully aware of the roller problem but don’t care. They’re suggesting to send me replacement rollers so they are fully aware of this fault. I have to pay return postage to send the bottle back and they will not refund anything that has been used…. I had to use it to find out that the roller doesn’t work !!
They are operating outside of the Consumer Rights Act 1987 and after this being pointed out they still refuse to comply to it. ABSOLUTELY DO NOT BUY FROM THIS SCAM OF A COMPANY.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I've been using oils from Oud Attar for…

I've been using oils from Oud Attar for a while now and absolutely love them.

My personal favourites are Suede, Mastry, and Spiced. The quality is excellent, the scents are distinctive without being overpowering, and they last remarkably well throughout the day.

One of the things I enjoy most is how often I receive compliments when wearing them. I work with patients in a hospital setting where people are often anxious, several have even said that the scent helps them feel more relaxed and comfortable, which is always lovely to hear and gives and extra element to the care i can provide.

If you're looking for long-lasting, high-quality fragrance oils with unique, memorable scents, I would highly recommend Oud Attar.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid,delivery is fake and they charge you for next day delivery

Avoid. Have used twice before and both times paid 1st class signed delivery and it always took up to 5 days to receive. Oils are good. Used 3rd time for a order paid 1st class delivery for next day and nothing. They use a automated a.i message saying royal mail can take up to 10 days to deliver. In all my years royal mail always deliver next day apart from Christmas. Why don't you give free shipping if this is the case? 3 times placed a order and not once did i receive next day but all other orders i place online and items i post for customers are received the next day.AVOID. THEY USE A.I AUTOMATED MESSAGES. Why use a.i when we have humans that can do the job.AVOID

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Total Con...Please don't waste your money!!!

This will be the only honest REVIEW!! Please don't waste your money, I bought Rose Oud. The smell disappeared within 15 minutes. I thought it was just me, so I tried it again. After my shower I put it on, went to meet friends, I asked them to see if they could smell it and the answer was no. Please don't waste your money, 15 ml bottle for £29.00... total CON!!!!

23 May 2026
Unprompted review
Rated 1 out of 5 stars

tester size is nothing like the product photos or sizing that was advertised online

Request for Full Refund Due to Misleading Product Listing
I’m really disappointed with this order.
The items I received are nowhere close to what was shown in the listing. They’re incredibly small — basically sample/tester size — and look nothing like the product photos or sizing that was advertised online.
If the actual size had been made clear from the start, I honestly would never have purchased them. The listing gave a completely different impression, which feels very misleading.
Because of that, I’d like a full refund. I also don’t think I should be responsible for paying return shipping on something that was misrepresented in the first place.
Please let me know how you plan to resolve this as soon as possible.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Pre order

Pre order placed Feb 28th. I am writing on the 14th May with my order having been cancelled by the owner Erik, due to me sending texts asking for updates every month and been lied to that they are having trouble with bottles and they will be ready in 2 weeks, 2 weeks lasted 2.5 months of me initiating communications.
Now I do understand how pre orders work, but 3 months of waiting for bottles seems a bit too far fetched.
I’ve been treated soo poorly with this company it’s shocking.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products, delivery and customer service

Apart from selling the best aromas EVER, the company provides excellent customer service should you need to contact them for advice etc. The items are very well packaged and arrive in perfect condition very quickly. I tried to think of a downside just to give balance to my comments but couldn't think of anything. You can trust this company fully. I do (and they're not paying me to say this).

13 May 2026
Unprompted review
Rated 1 out of 5 stars

A massive disappointment. Not the fragrance but the company

The first time I used Oud Attar I was delighted. The product arrived quickly and I was delighted with the fragrances. Thought that I had found my ' go-to' products.
So I ordered again at the end of March 26. The goods didn't arrive so I e-mailed them. Got a lovely reply from Erik saying that shipping was a problem and the bottles were being delayed and offering me a complimentary product.The Straits of Hormuz were non active at that time so I wanted to believe that it was the truth.
I wrote again a week later to ask for an update. Another polite reply saying nothing really. Then an e-mail saying there would be a delivery the next week. Still nothing so I starting thinking that this is a Scam company purporting to be the real Oud Attar. I sent an e-mail from their site. No reply. I am both disappointed and angry. Looking at other reviews I find it alarming that people have such different experiences with the company.
Will never use them again. Terribly upset at the letdown. Fabulous perfumes, shocking business acumen.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Synthetic

Ordered the discovery collection and the delivery took over 11 days even after being charged for RM 1st class (as the only delivery option). The discovery collection smells synthetic and fades away in minutes. Anyone that wants quality oud, should stay away. Another example of misleading online marketing. Appalled to say the least.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Shipping Charge Scam

I ordered this product online, and only after paying for it was I notified the shipping cost was close to $100! And the weight was less than a quarter of a pound! I immediately contacted both the company and my credit card to dispute the charge. Buyer beware!!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Oud Attar products are amazing!

Oud Attar products are amazing!
I recently ordered creams, in Sweet, Spiced, Rose and Mastry Oud. They all smell wonderful and the brown glass bottles are beautiful! I won't be throwing them away. They look beautiful on my dressing table.
Something I didn't expect, I have had a troublesome ankle for years and it always looks swollen and it aches sometimes. I started rubbing an oud cream into foot and ankle, after my shower.
The pain has eased dramatically and the swelling has almost gone. Needless to say, I am delighted!
I also sleep soundly when I put a little bit of oud cream or perfume oil on my neck before bed.
Every time I wear any of my oud perfumes I get lots of compliments and people ask me what perfume I am wearing. I love mixing them too. Rose and Mastry are my favourite mix, so far.
Customer care is top of the tree!
I never get bored with my Oud Attar products. They are always evolving and that's exciting!
Highly recommended!✨️

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and supportive

Customer care at Oud Attar is brilliant! Made an error in my delivery address which resulted in the parcel being returned to sender and the customer service team was great. Gave me a speedy response within less than a day and offered to resend my order with no charge or fuss.

They have an amazing range of scents too! Makes for a lovely gift or ideal for treating yourself with. The whole brand exceeded my expectations.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

The items never came.

The items never came.. waited for so long- they advised it was in stock then following week when I enquired they said it’s not in stock- feels like a scam.. disappointed as I love oud products and would have been a loyal customer

10 April 2026
Unprompted review
Rated 2 out of 5 stars

The candles were okay the packing was…

The candles were okay the packing was awful. The customer service is awful, it is very much once we have your money in our account get lost kind of company.

I placed an order but realised I needed to add to the order so I couldn’t find a way to cancel the first one so I immediately emailed them to let them know and ask for the first order to be cancelled and that I placed a second one as I need things in time for Eid and don’t want to double up on postage costs. They didn’t respond sent the two orders out and still didn’t respond after I contacted them a second time and then when the parcels arrived they responded with a blunt we have not received a cancellation order and if you want to return you can so long as nothing has been opened. They responded to the same email chain where I requested the cancellation in the first place and they take a few days to respond and never respond with any help.

I would say the candles are nice but other places have nice candles probably way better more professional packaging and probably better customer service.

19 March 2026
Unprompted review

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