Full lines of professional hair dye products available with the best price compared to many other stores online! Retail purchase available, many other online sellers only accept trade accounts. Speed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I discovered OTB hair researching on Internet, looking for hair professional products. Since then, I became a loyal customer. Competitive prices, always less than other stores. Original products well... See more
Arrived quickly ,well packaged ,good price.I was advised by my hairdresser to use this as my lowlights weren't lasting . Love these products, you only need small amount ,smells lovely, hair in... See more
OTB are a fantastic company. There website is easy to navigate. The prices are more than reasonable. They give you free gifts when ordering over certain amounts. Delivery is always fast and efficient.... See more
Company details
Written by the company
OTB Hair & Beauty
Contact info
Unit 9, The Arena, Mollison Avenue, Enfield, EN3 7NL, London, United Kingdom
- info@otbhair.com
- www.otbhair.com
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Good offers and quick delivery
29 June 2026
Price was good,packaging and delivery…
Price was good,packaging and delivery service was good and I got the product which I was looking for,generally the experience was good thanks
29 June 2026
Delivery is nightmare
Delivery is nightmare, last monday they refused to leave on my front porch, even we got security gate and neighbour , we can open the gate remotely. Ok … then show week didn’t hear anything, normal is next day 2nd attempt. Today I got email confirm delivery between 9:12 to 11:12, I called at 11:20am , told will be next stop , now it is 12:32, nothing happening , I need to go out asap
29 June 2026
Reply from OTB Hair
Dear Zoe,
Thank you for your feedback.
Unfortunately, we could not find any inquiry related to your order in our system.
If you have any questions or are experiencing any issues with your order, please email us at info@otbhair.com. Our support team will be happy to assist you.
Thank you for your understanding.
Kind regards,
OTB Hair Team
On time delivery of a reasonably priced…
On time delivery of a reasonably priced product
29 June 2026
Fast delivery
Fast delivery, everything was fine apart from the fact that someone from the delivery company opened the parcel to check the contents.
26 June 2026
Excellent range of products
Excellent range of products, and the delivery was fast. My new go to place for dye.
30 April 2026
Professional and amazing quality
I discovered OTB hair researching on Internet, looking for hair professional products. Since then, I became a loyal customer. Competitive prices, always less than other stores. Original products well packed and delivered in time. Website easy and clear. Offers always available, good deals. Payment can be split into instalments with the service pay in 3, works as a surplus. My favourite store. Definitely 5stars ⭐️⭐️⭐️⭐️⭐️
8 June 2026
I love getting my hair products from…
I love getting my hair products from this company, they are so quick and with a variety of colours quick delivery too
10 June 2026
Good products and fast delivery
The delivery was exceptionally fast and everything was as expected. I will order again from this website.
8 June 2026
Great shsmpoo / Conditioner …
Arrived quickly ,well packaged ,good price.I was advised by my hairdresser to use this as my lowlights weren't lasting .
Love these products, you only need small amount ,smells lovely, hair in great condition now ,best of all lowlights last 😀 Definitely recommend product and seller .Jane .
8 June 2026
Always fast delivery and genuine product
5 June 2026
Thank you for a very good product
Thank you for a very good product, fast delivery, I recommend it.
3 June 2026
Colour not as shown
Colour not as shown. Dye leached out very quickly and colour turned ginger.
2 June 2026
Reply from OTB Hair
Dear Lorna,
Thank you for your feedback.
We are sorry to hear that you have experienced an issue with the product. After checking our system, we were unable to locate any previous enquiry linked to your name or order details.
Please contact our customer service team at info@otbhair.com with your order number, and we will be happy to investigate this matter further and assist you.
Kind regards,
OTB Team
Misleading FB advert saying “Free…
Misleading FB advert saying “Free delivery”, then charge and refuse to refund postage
9 June 2026
Reply from OTB Hair
Dear Angi,
Thank you for your feedback. We are sorry to hear that there has been a misunderstanding regarding our free delivery option.
Please note that we offer free delivery on orders over £30, as stated on our website. We kindly ask that you review the emails sent by our customer service team, which explain the details of your case and the delivery policy.
We appreciate your feedback and value every customer's experience, as it helps us improve our service.
Kind regards,
OTB Team
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