Oponeo Reviews 

Item not delivered
Extremely hard to fight for money back
Unhelpful costumer service
The delivery company lies about deliveries, As i was at work miles away from home they false my signature and left tyres in not secure location. Tyres gone and after 30 days no moneys back and no tyres

I ve paid 440 pound for two micheline tyres in may 2026 and they .ve send me tyres fabricated in 2025
I deffinetlly dont recomand oponeo
Its waste if time and money also
Be carreful people they are scammers!!!! Avoid oponeo!!@@

I have orderd 5 tyes from Oponeo (opver 3 seperate orders september and october 2025), all were for my Jaguar XF R Sport, delivery was good, and they looked great. " have been fitted, one has been good since fiting but the other one has developed a bulge on the outside tyre wall and was deemed un roadworthy, i dont know who to report this to within oponeo, i have photos to show proof, can anyone advise me please.
Thank you
John

Absolutely despicable, appalling company to deal with. Please people head my warning and read others reviews and avoid this company at all costs. Everything is fine, until there is an issue e.g wrong items sent, then dealing with customer services and trying to get anywhere is incredibly hard work. No doubt Oponeo will respond to this review as they have done with so many previous poor reviews, with all kinds of excuses and mitigating factors, but I will simply deal with the facts here.

• Placed an order for 4x Nankang TR-10 145/80/10 69S tyres on Tuesday 28th April (Important note the load index and speed rating 69S i.e. suitable for fitment to a passenger vehicle such as the Classic Mini)
• Received order confirmation at 11.00am on 28/04
• 28/04 11.09am received email saying ‘order in progress’
• Wednesday 29/04 nipped out briefly, returned home late morning, to find 4x tyres sitting to the side of my front door. I had not received a dispatch email, or tracking number etc. The last communication was ‘shipment in progress’ @ 11.09 on 28/04.
• Checked tyres and noticed I had been sent Nankang TR-10 145/80/10 84/82N – Trailer tyres. Immediately rang Oponeo and reported the error in the wrong tyres being sent. Representative told me she would send delivery notice (not received at this point) and to respond to email with photographs and they would get back to me with courier collection details to exchange for correct tyres.
• Had an initial response via email @ 12:32 telling me if I got back to them by 13:00 they could arrange collection for 29.04, I missed this deadline by a few minutes, not that it would of mattered as they never got back to me anyway.
• Had no response on 29.04 despite 3 separate emails sent chasing.
• 30.04 rang Oponeo first thing. Abrupt support representative trying to talk over me before I had completed explanation of situation and was trying to tell me about sending an email with photos again for collection! Then he told me that ‘oh you have received tyres with a higher load index than you ordered, that’s good then!’ I’m not sure he fully understood, or perhaps fitment of Trailer tyres are legal in Poland, but fitment of Trailer tyres certainly is not legal in the UK for a passenger vehicle. Representative seemed unaware of my previous emails to organise collection, eventually found them, and booked collection for 01/05. I was advised that the company has to collect the tyres before replacements can be sent out (company policy) and that I would need to send proof of collection via email either of collection slip or photos of van/and or tyres on van.
• 01/05 – As advised by Oponeo representative removed APC shipping labels ready for collection. Noted tyres had been sent from Westlands LTD (part of Nankang UK group). On the rear of one of the labels very clearly was ‘Customer 0017 OPONEO UK LTD – Item: 145/80R10 Nankang TR-10 69S Qty:4 – Location: Bond and a hand written number D14C. This shows the correct information was available at the point of picking and the 69S rated tyre should have been supplied as ordered.
• 01/05 – APC arrived late morning to collect, fantastic service from APC absolutely can’t fault them spot on and understanding for all requirements.
• 01/05 11.51 – Emailed as advised on 30.04 with photos of van and tyres on van that collection completed successfully. Requested correct tyres to be sent out with tracking number ASAP by end of day.
• 01/05 11.58 onwards – Rang Oponeo twice, on hold for over 10 minutes and line went dead and hung up on each occasion.
• 01/05 12.10 – Emailed again advising that phone lines not working and no longer answering my calls, stated that I understand mistakes happen, but they haven’t been dealt with very well. Requested tyres sent out, and advised if I had not heard back by end of day with confirmation that correct tyres on way I will open a case with PayPal for a refund and submit a TrustPilot review.

No response was received from Oponeo, after the collection was made, they are failing to engage with me at all. It seems all they wanted was the tyres back AND TO KEEP YOUR MONEY. Long and the short of it is I am now £164 out of pocket and don’t have the tyres I required.

If you value your time please don’t use this company. As soon as something goes wrong, it quickly becomes your problem, and they just don’t take responsibility, their customer service manner is incredibly abrupt to the point of being rude. When you ring support they clearly link your number directly to your order so when they pickup they know instantly what was ordered etc. However I suspect on subsequent calls they use this system to weed out the cases they don’t want to deal with. Also of note when ringing the support number ‘Margaret Smith’ is shown on your handset – this isn’t very professional!

In summary AVOID at all costs

I have ordered numerous tyres from here and never ever experienced any issues ever. First class service. delivered when they say or before cant fault them.

Reliable and quick

ordered tyre and paid and received an email to tell me that order has been cancelled. I queried why and they said I hadn't paid. I checked my account and the payment had gone through. I then emailed again and no-one responded back. Poor customer service and poor service to cancel an order hence my 1star review

Oponeo always deliver an efficient service, in this case it was for a rear motorcycle tyre and competively priced as always. I buy my van, car and motorcycle tyres from them.

As usual tyres came promptly and in good order

All tires value for Money right in in the rain was a B economy was a D noised level 69 death of bells which is a B. I thought it was good for the Money.

Very good customer service
Fast delivery

Gonna use again as easy and no hassle

Great price and prompt delivery. I will be using you from now on thank you very much.

Ordered from another company which failed to deliver over 7 days, decided to order from this website as prices were almost identical. Ordered on Monday and was at my door for the Wednesday. Would highly recommend for fast and accurate delivery times with good prices

Purchased 4 tyres, these were suposed to be delivered in 2 working days. After two working days i received an email, saying there's a delay with my order, and asking if it's ok to wait till next week(5-6 days).

This is not exactly what you expect, when you buy with 2 working days delivery promise. Therefore i wouldn't recommend buying from them if you are time sensitive. It's not the first time i am experiencing delays or issues with them, so think twice before you buy.

They are also using cheap couriers - apc. They are also awful in every possible way, you have to be home so that your tyres would be delivered, they only do Mon - Fri and usualy mornings, which makes things very hard. You can even encounter difficulties if you decide to collect from depot yourself.

I was told i will get my money back for the last purchase, we'll see how fast that happens. Fortunately i've bought using a credit card, so there won't be problems getting my money back with the help of the bank if necessary.

TO PUT IT SHORT - DON'T BUY, THEY ARE UNRELIABLE!!!

Good selection of tyres at good prices quick delivery pleased with service.

I used Oponeo for the first time when looking for mail order motorcycle tyres. I found their website easy to use and their prices very competitive.
The tyres arrived two days later.
I will definitely use Oponeo again for tyres and now explore what else they have to offer.

this company does exactly what it says on the tin, I ordered some new tyres for my car and saved at least £175 for a set of four, they say 2 working days delivery which was exactly right , the courier was polite and the tyres were manufactured in September of 2025 so no problems with em being years old, if I can say 1 thing that did get me thinking i'd been conned was that I didn't recieve any tracking details until I phoned em up to see why not, I did read some very bad reviews about this company so before I placed an order i called around some of my freinds who use em for their business and the results were positive.
thank you oponeo, I know where tom go for next time my own car or my wife's car needs tyres.
5* service from this very happy customer.

Great price for tyres. Delivery was next day.