The service was fast and polite, but it did not resolve my request. When I took the placement test, I was placed at level 6; however, when I did the first lesson at that level, I felt a bit lost—... See more
Company replied
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See what reviewers are saying
I am currently your student. I’d like to give feedback for sone points. I think you should develeope your lesson contents. For instance by making more natural recordings. Current ones are so robotic.... See more
Company replied
The kindness of the people whom I spoke to on the phone. On the other hand, I couldn't give any opinion about the course itself, because I haven't start on it yet.
Company replied
The service given por the advisors was completely and very accurate. In this course, its totally great the way where we can learn an improve English pronunciation through different ways and in a non-... See more
Company replied
Company details
About Open English
Written by the company
Open English is the #1 online English learning method in Latin America and the US Hispanic market.
Our interactive technology delivers live online classes for adults, children and businesses taught by native-English speakers 24 hours a day, 7 days a week.
+3 Million
Students Served
+10,000
Enterprise clients Served
9/10 People
Recognize Open English brand in Latin America
40%
Of students were recommended Open English by a friend or colleague
Rich, blended, three-pronged online learning experience
Learn with the most innovative and effective method
CEFR
Internationally-recognized standard methodology
Live Classes
On-demand live group and private lessons available 24/7
Lessons
Proprietary, interactive lessons and videos to increase student fluency
Practice Activities
Practical interactive exercises with cutting-edge speech recognition perfect pronunciation
Powered by AI
AI co-pilot to enhance live classes, providing personalized learning alongside real teachers
Contact info
Miami, United States
- info@openenglish.com
- www.openenglish.com
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It has been a great feedback from…
It has been a great feedback from OpenEnglish
25 May 2026
Unprompted review
Reply from Open English
Your recommendation means a lot to us. Thank you for trusting Open English on your learning journey.
Reply from Open English
¡Gracias, Olman! Eres uno más de nuestros estudiantes satisfechos con la plataforma.
Sigue dando lo mejor de ti, nosotros seguiremos a tu lado. 💙
Reply from Open English
¡Corto pero directo al corazón! Muchísimas gracias por tu calificación. Nos alegra que estés teniendo una excelente experiencia con nosotros. ¡Que tengas un día genial y feliz aprendizaje! 🌟
Good attention service
21 May 2026
Unprompted review
Reply from Open English
That’s the spirit we love to see, Isaac! Let’s aim for even more.
In Open English there will never be…
In Open English there will never be doubts, because the advisors always attend with great attention and dedication. Thank you
20 May 2026
Unprompted review
Reply from Open English
We’re so happy to hear this, Arilda! Thank you for being part of the Open English family.
Very good attention
18 May 2026
Unprompted review
Reply from Open English
We appreciate being part of your journey. Stay consistent and keep shining!
Reply from Open English
Hi Rodriguez! Your dedication is inspiring, and we’re honored to be part of your English-learning journey.
It’s been great the experience with…
It’s been great the experience with Open English, the classes are so helpful and the best part is that you can take classes each 30 min!
18 May 2026
Unprompted review
Reply from Open English
Thank you for your beautiful feedback, Juliana! Seeing your progress motivates us to continue giving our best every day.
It’s very easy for me.
It’s very easy for me.. I very interested in my progress.. I LOVE IT.. it’s extremely well and very well for me THANKS YOU OPEN ENGLISH
17 May 2026
Unprompted review
Reply from Open English
Thank you for letting us be part of your journey!
Great costumer service and excellent…
Great costumer service and excellent classes
16 May 2026
Unprompted review
Reply from Open English
Thank you very much for sharing your experience Alejandro. 💙
We are glad to know that, as a student, you have felt well supported by our service and that the classes have been helpful to you.
We remain committed to supporting you so you can continue progressing in your English learning in a clear and consistent way. ✨
I am very satisfied with the service
I am very satisfied with the service, thank you very much
15 May 2026
Unprompted review
Reply from Open English
Thank you for sharing this journey with us, Jesé. Your dedication and effort are inspiring!
Reply from Open English
Thank you for taking the time to share your experience with Open English
Reply from Open English
We’re so happy to hear that you had a positive experience, Pedro. Supporting students like you is what inspires us every day!
I Enjoy Live classes
I love how the teacher's native language is English. And I find the live classes enjoyable -cause teachers are so caring- and so I am willing to join in more live classes.
12 May 2026
Unprompted review
Reply from Open English
Hello İkra! Thank you for your kind feedback. We’re glad you enjoy the live classes and appreciate the care of our teachers. We always look forward to supporting your progress. Best regards!
I tried to contact someone to resolve…
I tried to contact someone to resolve an issue, but I was told that nothing could be done and that I should speak with an advisor instead. When I asked for the advisor’s information, Laura from CR support started sending automated messages and completely ignored my request without offering any real assistance or solution.
8 May 2026
Unprompted review
Reply from Open English
Hello Nichole, we’re very sorry about the situation you described, and we completely understand your frustration. Please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Reply from Open English
We appreciate your kind words, Elias. It’s great to know your problem was solved successfully.
Good service
First of all , I’ve had a several phone calls over the past few days, customer service team has been quite helpful, the issue you should focus on is making your system more user friendly . In particular I believe that thr auto cancellation of your annual agreement should be handled by your side.
5 May 2026
Unprompted review
Reply from Open English
Hello Şeyda! We’re so glad to hear you’re satisfied with our team and the quality of our service! We want you to know that we’re always here to support you on your journey to learning English.
I'd like to start my class
30 April 2026
Unprompted review
Reply from Open English
Hello Severino, please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Excellent value and a very user-friendly platform
From the platform’s design, which is super user-friendly, to the wide variety of exercises and live classes, everything is excellent. In my case, I also have private lessons, and the cost-benefit ratio is outstanding.
4 May 2026
Unprompted review
Reply from Open English
Thank you for sharing your experience, Luis! We’re here whenever you need us.
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