The service was fast and polite, but it did not resolve my request. When I took the placement test, I was placed at level 6; however, when I did the first lesson at that level, I felt a bit lost—... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am currently your student. I’d like to give feedback for sone points. I think you should develeope your lesson contents. For instance by making more natural recordings. Current ones are so robotic.... See more
Company replied
The kindness of the people whom I spoke to on the phone. On the other hand, I couldn't give any opinion about the course itself, because I haven't start on it yet.
Company replied
The service given por the advisors was completely and very accurate. In this course, its totally great the way where we can learn an improve English pronunciation through different ways and in a non-... See more
Company replied
Company details
About Open English
Written by the company
Open English is the #1 online English learning method in Latin America and the US Hispanic market.
Our interactive technology delivers live online classes for adults, children and businesses taught by native-English speakers 24 hours a day, 7 days a week.
+3 Million
Students Served
+10,000
Enterprise clients Served
9/10 People
Recognize Open English brand in Latin America
40%
Of students were recommended Open English by a friend or colleague
Rich, blended, three-pronged online learning experience
Learn with the most innovative and effective method
CEFR
Internationally-recognized standard methodology
Live Classes
On-demand live group and private lessons available 24/7
Lessons
Proprietary, interactive lessons and videos to increase student fluency
Practice Activities
Practical interactive exercises with cutting-edge speech recognition perfect pronunciation
Powered by AI
AI co-pilot to enhance live classes, providing personalized learning alongside real teachers
Contact info
Miami, United States
- info@openenglish.com
- www.openenglish.com
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm satisfied
The service given por the advisors was completely and very accurate.
In this course, its totally great the way where we can learn an improve English pronunciation through different ways and in a non-defined class time.
15 June 2026
Unprompted review
Reply from Open English
We're so happy to hear about your positive experience! Thank you for trusting us to be part of your English learning journey.
Amazing !
This app helped me a lot. Now, I can speak clearly and fluently. I feel more confident. You can practice English in your free time. That's great. Thanks a lot, everyone.
15 June 2026
Unprompted review
Reply from Open English
Hello Nuri! Thank you for sharing your experience with us. We're delighted to hear that the program has helped you improve your English fluency and confidence. Your feedback means a lot to our team, and we wish you continued success on your language journey. Best regards!
It was great to receive a response the…
It was great to receive a response the moment I requested help via WhatsApp. Thank you for your support.
13 June 2026
Unprompted review
Reply from Open English
Hello Neriman! Thank you for your kind feedback. We're pleased to hear that our team was able to assist you promptly. Our service team is always here to help you whenever needed! Best regards!
I am currently your student
I am currently your student. I’d like to give feedback for sone points. I think you should develeope your lesson contents. For instance by making more natural recordings. Current ones are so robotic. I’d like to hear background voices like radio theatre or videos. I think this will increase your level of quality higher and higher.
12 July 2025
Unprompted review
Reply from Open English
Hello Cengiz! Thank you for taking the time to share your feedback with us. We appreciate your suggestions. Your comments will be shared with the relevant teams for review as we continue working to improve our programs. Thank you for helping us enhance the experience for our users.
Helps to Improve pronunciation
my native language is spanish but i always loved english. thanks to open english im improving a lot with the way i pronounce the words because until now, i had no other way to know if i was doing it correctly or not. Also im learning a lot of new words
14 May 2026
Unprompted review
Reply from Open English
Hi Gabriel! We're honored to have been part of your learning journey. Keep up the great work!
Reply from Open English
Thank you for sharing this with us! It makes us incredibly happy to know that we've been part of your English learning journey.
Reply from Open English
¡Gracias, Javier! Nuestro principal objetivo es que te sientas a gusto con el curso y nuestro servicio.
¡Qué tengas un lindo día! 🤗
He was very honest and respectfull
He was very honest and respectfull. He tried to resolve the problem that I have formay days and many calls y mesages, but finally he did,
4 June 2026
Unprompted review
Reply from Open English
Thanks, Mario! Providing friendly and helpful support is always our goal.
the experience is Good
4 June 2026
Unprompted review
Reply from Open English
We’re happy to hear that, Milton! Thank you for taking the time to share your experience.
Thank you to Miguel Gomez
Thank you to Miguel Gomez, who listened to my request to communicate in English and answered my questions in a friendly and helpful manner.
3 June 2026
Unprompted review
Reply from Open English
Thanks for your feedback, Ana! We'll be sure to share your kind words with Miguel.
The worst experiencia i everhad.The…
The worst experiencia i everhad.The plataform it's awfull and doesnt allow You to learn.
2 June 2026
Unprompted review
Reply from Open English
Hello Luisana, we’re very sorry about the situation you described, and we completely understand your frustration. Please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Siempre están dispuestos a ayudar y me…
Siempre están dispuestos a ayudar y me siento muy conforme con eso.
2 June 2026
Unprompted review
Reply from Open English
¡Hola Olivier ! Qué alegría nos da leer tu comentario. Para nosotros lo más importante es estar ahí cada vez que lo necesites, asegurándonos de que te sientas acompañado en cada paso de tu aprendizaje. ¡Gracias por confiar en nuestro equipo! 🌟
Reply from Open English
Hi Eliana! Thank you for choosing Open English.
Thanks for solved my problem
1 June 2026
Unprompted review
Reply from Open English
Hello, Ayhan! We’re glad to hear your experience. Thank you for your valuable feedback.
The customer service and teaching It was very good.
The customer service and teaching experience is really very good and positive for the student
1 June 2026
Unprompted review
Reply from Open English
Thank you for your encouraging feedback, Genesis. We are honored to be part of your English-learning journey and are committed to helping you achieve your language goals.
The staff was friendly
The staff was friendly, polite and answered all my questions.
28 May 2026
Unprompted review
Reply from Open English
Thanks, Neide! We truly value your feedback
Im happy whit the service is excelent
Im happy whit the service is excenlent and the atention of the workers Is grate too
28 May 2026
Unprompted review
Reply from Open English
We are so happy to hear that! Thank you for sharing your experience with us. Reading that you love both the service and the attention from our team motivates us to keep giving our 100%. Keep up the great work and enjoy your English journey! 🇬🇧✨
I needed replace a user in plataform Open English.
I needed modify a other user to the plataform.
28 May 2026
Unprompted review
Reply from Open English
Mychel, please allow us to provide you with further assistance. We kindly invite you to contact us via WhatsApp at +551149506266 so we can better assist you with your request.
All is amazing
26 May 2026
Unprompted review
Reply from Open English
We appreciate your feedback, Ashley 💙
Excellent service
26 May 2026
Unprompted review
Reply from Open English
Thanks, Gerardo! We truly value your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.