Oodle Car Finance Reviews 

20,391
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,588 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and efficiency of the car finance process, describing it as straightforward and quick from start to finish. The professional, helpful, and friendly staff receive frequent praise for providing clear explanations and keeping customers updated, with many appreciating the prompt communication and quick response times for a smooth, stress-free experience. However, some people were dissatisfied with customer service and communication, reporting a lack of support, delays in information, and unanswered calls. Complaints also included long phone queues, disjointed communications, and some found staff to be unhelpful or unprofessional.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing the process as stress-free, smooth, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the application process as quick,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting swift, responsive, and... See more

Response time

People report positive experiences with response times, highlighting swift and responsive customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Oodle Car Finance. The whole application process was quick simple and easy to understand. The team was friendly professional and kept me updated throughout. Everything wa... See more

Rated 5 out of 5 stars

Oodle finance allowed me to be able to get my car at affordable repayments. They kept in touch with me at every step of the way through the process , oodle was transparent with information with no sur... See more

Rated 5 out of 5 stars

I was very pleased with the way my car loan was explained it was very well dealt with they capted my going what was going on and I'm very please ovf the out come very impressive company I would put th... See more

Rated 5 out of 5 stars

Can't praise this company enough. Everything arranged quickly and efficiently. Yaz who looked after my request was professional from the start, nothing was to much trouble for him. I would highly reco... See more


Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Written by the company

Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.

Oodle Car Finance

Written by the company

Car buying confidence at every step
We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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4.8

All reviews

(20,391)

4,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Made my whole experience in getting a…

Made my whole experience in getting a loan for a car amazing. Little worried going to take forever. But it was all done in less than 24 hrs. How’s that possible !! Cameron from zuto was on the ball, found my car. Negotiatied on my behalf. Sitting in my car all in 2 days. Thankyou. Keep up the good work. Will use again.

13 July 2026
Rated 4 out of 5 stars

Mixed opinions

+ Their service is decent. They guided me a car that suits my needs.

- There was a miscommunication regarding my addres situation, which ended up me wasting a couple hours not being able to get the purchased vehicle on that same day.

+ I would say they were very helpful in helping me sorting out the matter and one of their staff also wasn't happy with the delay that occurred, so she ended up reporting the matter, which I do appreciate.

They even went above and beyond by getting my new car cleaned before I start using it, and they topped my the fuel (only up to half way though)

Overall, they are a very helpful team that needs to work on communicating with one another

12 July 2026
Rated 1 out of 5 stars

Still waiting for car it’s…

Still waiting for car it’s unfortunately not looking good needs lots of work please can we look at others

12 July 2026
Oodle Car Finance logo

Reply from Oodle Car Finance

Hi Sharon,

We understand your frustration with the car's condition.

If you want to speak about your finance, feel free to reach out via the Live Chat on our website or email customer.relations@oodlefinance.com

Thanks,

Chris

Rated 4 out of 5 stars

I did appreciate de service the timing…

I did appreciate de service the timing but the only problem was the robot voice that took me more than 20 minutes more than the one to one conversation it’s not about the accent because it was yes or not answer.
Fixing that is going to make things quicker .
When they gave me on phone someone it took just less than 3 minutes.

10 July 2026

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