I’m very pleased with my order! The delivery was fast, and the product looks exactly like the pictures and matches the description perfectly. The quality met my expectations, and I’m very happy with... See more
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I ordered two coats, different sizes. Arrived within a few days. Packaging very good, coats in perfect condition. Only reason I had to return them was because I had misunderstood the material they... See more
Wish 0 stars was an option. Received my return weeks ago and had absolutely no communication that they’ve received it or any refund. Have submitted a ticket regarding my refund and they’ve just ignore... See more
Company replied
I’ve now got 3 pairs of the blush straight jeans and love them, The quality is really good and they don’t lose there shape at all, I highly recommend them.
Company details
About ONLY Online Shop
Information provided by various external sources
ONLY is about you – and ONLY you. Uniqueness is in our name, in our stores and our collections. Each item is created with this special ONLY feeling representing our core identity, which has a mature twist with a focus on feminine strength, self-confidence and style. ONLY represents many branches in the fashion world.
If you would like to get in touch with our customer service, please go to:
Contact info
Fredskovvej, 7330, Brande, Denmark
- www.only.com
4.4
Excellent
46K reviews
Asks customers to review
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Quality and service
31 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
As usual I bought my 4 tanktops in size…
As usual I bought my 4 tanktops in size M. Only this time size M was smaller and the tissue was thinner. I did not know size M was so small. If I knew I would not have washed them before trying. Can not use them.
26 July 2026
Reply from ONLY Online Shop
Hello,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that the tank tops did not meet your expectations and that you found the sizing to be smaller and the fabric different from your previous purchases.
Our Customer Service team is now aware of your case, and one of our colleagues will be in touch with you shortly to assist you further and review the available options.
We wish you the best and remain at your disposal through our Help Center under “Contact” on our website.
Best regards,
Customer Operations
Great
I really like the clothes from here, feminine and good quality, only thing being in between sizes i had to order 2 of the same items but returns have been no problem
25 July 2026
Unprompted review
I ordered others!
I already had one Only t shirt and liked the style, I found 2 others on the site and ordered them. They were both great!
25 July 2026
Great top normaly size 14 got X-Large…
Great top normaly size 14 got X-Large but a lovely top slightly big but think large would have been to small
25 July 2026
Very small in size.
24 July 2026
Reply from ONLY Online Shop
Hej,
Tack för din recension.
Vi beklagar att varan var mindre än du hade förväntat dig. Vi förstår att detta måste ha varit en besvikelse.
Vi uppskattar att du tog dig tid att dela med dig av dina synpunkter, eftersom det hjälper oss att fortsätta förbättra våra produkter och våra storleksrekommendationer.
Vi önskar dig allt gott och står till ditt förfogande via vårt hjälpcenter under ”Kontakt” på vår webbplats.
Med vänliga hälsningar,
Kundtjänst
Gorgeous jacket for such a reasonable price
This was my second purchase from Only and I was a bit unsure about the quality, considering the very reasonable price. The jacket I ordered looked a lovely pale shade of pink online, which was exactly what I wanted. . Well, I received tracking information the next day to say it was on its way. It arrived the following day, and was in perfect condition. It looked exactly as it appeared online and the size was perfect. (I used their sizing guide). I’m about a size 12 and the advice to size up to a large was spot on. The material is peachy soft and the quality is excellent, especially considering the price. At only £35 and in so many gorgeous colours, it’s tempting to order a couple more! It’s supposed to be showerproof. Going by the feel of the material I’m guessing it would probably cope with just a very light shower, but it’s such a beautiful jacket I wouldn’t want to risk it in heavy rain to test it out. I haven’t had a chance to wear it yet thanks to a lovely dry spell but I’m looking forward to showing it off. I’d be much more confident ordering from this brand now I have two lovely purchases.
21 July 2026
Favourable comments
Product arrived promptly and was exactly what I ordered. Communication was very good as to where the process was during transit. Will use again.
24 July 2026
Very quick service and great selection…
Very quick service and great selection in dresses. Delivery service great and returns easy
24 July 2026
Delivery on time and any returns are…
Delivery on time and any returns are promptly dealt with.
21 July 2026
Broderie Anglaise top…
Took quite a while to arrive but good value 100% cotton shirt. I wanted half sleeves and this was just right.
21 July 2026
First time I’ve used this company and won’t be the last!
First time I’ve used this company and it won’t be the last! Don’t know how I didn’t know before!! Great product and great value. Highly recommend. Thank you
18 July 2026
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