Gap Reviews 60

I love Old navy. They are Plus Size Friendly and they have great customer service. They Price match which is always nice. They always deliver with stylish clothes for the whole family. Will always shop here first for the family especially for the holiday season.

Bought a lot of interesting and stylish items for my kids

I ordered from here a few months ago and everything was great. I was worried that one of my items might be out of stock because it was on sale, but everything was great. Shipping was pretty quick and everything arrived on time, right sizes and I will definitely order from here again.

I purchased from here recently. My first order was a disaster. More than half of it was canceled because it was out of stock. I was then told through email that they could ship the canceled items from stores, but needed my physical address because they could not ship to a po box. I gave them my street address and then I was emailed again and told something else. The woman I reached when I called customer service was wonderful and understanding. I finally received the items that were in stock and was pleased with what I got.

I hope my second order goes smoothly.

I just bought jeans for 40% off! Can't beat their prices. Every year I buy the jeans and work out pants when they have sales. Highly recommend old navy their quality of clothes has gotten better every year.

Great place to shop
I love that they have free ship and returns, can order, try, keep or return!

It was a pleasant online shopping experience, and my bill had full details and offered ways of tracking and contacting customer service. I will surely come back.

Does the job, happy with items.

Perfect dresses for girls.
I am totally satisfied with the quality of clothes.
The dresses are a little bit small but for my daughter fit perfectly.

While the fit of the clothes may sometimes be off, my online orders have always arrived on time and been packaged properly. Ordering online is easy, I often order two sizes since it can sometimes be difficult to know the exact fits even with reviews. Returning purchases is a breeze, which is why I would give them a 5 start rating. You get what you pay for in terms of the pricing and quality of clothing.

I had a very shady experience here. I had to constantly call them to finally get managers to review their tapes because I KNEW I didn't receive a bag of clothes. This is the Old Navy in New Market Square in Wichita, Kansas. They actually told me they reviewed the tape and that I received everything. After calling for what felt like the millionth time, they suddenly see on the tape that a bag was "left behind" the counter. I KNEW that I didn't receive them. They did give me my money back for the items, but it was ridiculous how it was handled. I will be shopping online only from now on. I did contact corporate about this and sent them an e-mail and NO response! One of my favorite stores, but terrible customer service.

made in Vietnam, you can really tell. Make your shirts in the USA!

clothes don't last long. stretch and bleak after washing
3 starts because its affordable and look nice if new

Ad on television about black guy meeting white girl crawling out window
Should have been black girl. None in Comercial. Really stupid ad. Makes me NOT want to shop at old Navy store

I have ordered so many times from Old Navy, and have yet to be disappointed. Great quality, great prices,fast shipping.

I love Old Navy's clothes, but when shopping online it always seems that the only stuff in stock that I want is either in sizes XS or XXL, rather than stocking up more on in-between sizes. I've also had an experience when I had something in my cart, had to walk away for an hour or so, and then the price of the item went way up. Frustrating, but I absolutely love Old Navy's clothes so I'm definitely not going to stop shopping there.

I love old navy's clothes. I never have any problems with them. The only reason i didnt give them a 5 star rating is because the local store is always trashed so it takes a lot more time to find anything.

I love Old Navy. I love the quality of their clothes I love how they always have great deals, and they always have free shipping. If you spend $50 or more it's always free. They also email promo codes for free shipping. And their prices are so affordable. I buy all my granddaughters clothes there. I have a one year old and a nine year old. And they always look great. Love this store

Today I noticed a transaction from Old Navy on my visa. I have been in traveling and haven't had time to go shopping so I haven't been to Old Navy in about 2 months. I called my bank and they said Old Navy attempted to withdraw $175 for a credit card bill. I am underage so I do not have a credit card through them, nor did I want to. My bank refunded the amount, and my overdraw fee and told me to call Old Navy. I called and was asked 3 different times by different people for my social security number. Frustrated I explained that there was no way I was giving that to them after they just tried to seal almost $200 from me. After talking to 3 different people, and getting hung up on, the surpriser of credit cards said your credit card number was given by someone so there is nothing we can do. I usually shop at Old Navy often but NEVER again will I.

Old navy love them so much